Forum Replies Created
Hello Scott,
I have replied to your topic issue here,
Kind regards
Ok, I have got your issue with page performance. Can you please let me know which shortcode you are using with the PDF viewer addon on this page, https://dev.neonet.org/policies/? Thus, I can forward the issue to our team developers. Thanks for your appreciation.
Thank you again and regards
Yes, please, for now, continue with the full URL replacing the title to work. Please let me know if you have any queries.
Thank you and regards
I have already again forwarded your requests to our team authority. Sorry for the delay.
Thank you again and regards
You are welcome.
Thank you again and regards
Hello Ryan Stueve,
Hope you are well. And sorry for the inconvenience. Can you please let me know which WPDM PRO and PDF Viewer version you are using now? please check and let me know.
Thank you and regards
Sorry for the delay. We are checking the issue and I have already again forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
I have back with information that, the Google QR code API has been deprecated. We’ll use a different service soon to make the template tag active again. I hope you have understood. Thanks for your appreciation.
Thank you and regards
Hello Ceska Centra,
The issue has been fixed. The order has been renewed and you can download the latest versions now. please check and let me know, if you have any queries.
Thank you and regards
The issue has been fixed. An update is coming soon. Thanks for your patience and appreciation.
Kind regards
Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Ceska Centra,
Hope you are well. Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Hello Scott,
I have back with the information from our team that, This is not a bug. When attaching a URL, the system identifies the unique identifier or query string of that video or content as the title. In such cases, the user needs to manually change the title from there. I hope you have understood. please check and let me know, if you have any queries.
Thank you and regards
Hello Mathew Beach,
Does the issue disappear when you put less than 10 shortcodes? please check and let me know.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have again forwarded your requests to our team authority. Sorry for the delay.
Thank you again and regards
Sorry for the inconvenience. We are checking the issue. I have again forwarded your requests to our team authority. Sorry for the delay.
Thank you again and regards
Can you please share the related URL to check the issue in detail? you can also share some screenshots for checking the issue in a close look. please check and let me know.
Thank you and regards
Hello Jeremiah Castillo,
Hope you are well. For your requirements, I think it needs to take a customization service. please knock here https://www.wpdownloadmanager.com/download/custom-upgrade-service/ with your requirements. please check and let me know.
Thank you and regards
The above credentials don’t allow me to see the edit package section. please check and let me know.
Thank you and regards
Hello Aaton Cohen-Sitt,
Hope you are well. And thanks for writing to us. If you are using shared hosting, go to cPanel and find/search for Multi PHP Manager. Select your domain. Or find/search PHP Selector, and for Current PHP Version, select 8.1. Thus I hope it will resolve your issue. please check and let me know.
Thank you and regards
Hello Mathew Beach,
Hope you are well. Thanks for writing to us. If you are using Download Manager Pro 1.6.3. It is a very old version, which causes the error for the latest compatibility. please upgrade your version to the latest. I hope it will resolve your issue. please check and let me know.
Thank you and regards
Hello Pierre Gergi,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the delay. I have again forwarded your issue to our related team authority. Thanks for your patience.
Thank you and regards
This is very weird. We don’t restrict any roles or terms for being recorded on the stats. Can you please give me any user credentials to check why it is not coming into stats? please check and let me know.
Thank you and regards