Forum Replies Created
I have not directly access to the above email. Can you please share any credentials or login link here in a private reply. I hope you have understood. please check and let me know.
Thank you and regards
For watermark, the feature is working properly from our testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please check and let me know. And for your PDF stamper with woocommerce please attach from your product the master download URL of WPDM packages as I images attached,
Attach URL:
Download URL:
Master Download URL:
Thus I hope it will work properly from your side. please check and let me know.
Thank you and regards
Please elaborate on it and also share the related URL.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Karolina Kupczak,
The settings for PDF Stamper was not properly configured, I have adjusted it. Now It is working properly now.
https://www.kwbeauty.pl/download/wpdm-test/, please check and let me know.
Thank you and regards
Hello Rudi Samyn,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on the package appears expired and I can’t update/download issue, are you talking about your site Downloads > All Packages issue or your order issue here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases from your account. please check and let me know.
Thank you and regards
For premium packages, the lock option will not work. Can you please elaborate more on your issue? please check and let me know
Thank you again and regards
Are you talking about package recaptcha lock feature? please check and let me know.
Thank you and regards
Hello Joyce Lee,
I have tested here too. It is working as expected. I think from your side, for your issue, It can happen due to your browser cache too. please check and let me know.
Thank you and regards
Hello,
Please check my attached video, it is working properly from my side,
https://drive.google.com/file/d/1f5uIeXfYKlumZCgR6-5izeiutvXjYqVt/view
please check and let me know.
Thank you and regards
I have tested here for adding cart, https://akashicrecords.com/download/test-package/. It is working properly as expected. Can you please elaborate more on your issue? please check and let me know.
Thank you and regards
Hello Joyce Lee,
Hope you are well. And sorry for the inconvenience. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Can you please let me know which shortcode you are using on your pages, thus I can test it in my testing site. please check and let me know.
Thank you and regards
Hello Scott,
For now, I have checked that for your page it doesn’t take much time than the normal. I hope you can continue now without any hesitation. please let me know, if you have any queries.
Thank you and regards
Hello Karolina Kupczak,
Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Matthias,
We have fixed the issue, please update your plugin to the latest. Please check and let me know, if you have any queries.
Thank you and regards
You can use support@wpdownloadmanager.com email address. please let me know, if you have any queries.
Thank you and regards
Hello Alexander Arzhanov,
Hope you are well. Can you please share the related URL too, thus we can further check.
Thank you and regards
I have back with information that, all pdf view is inside iframe, no way to embed them directly on page. However, it maybe possible, but need heavy customization. I hope you have understood. please check and let me know, if you have any queries.
Thank you and regards
Hello Scott,
We have fixed the issue, please update your plugin to the latest. Please check and let me know, if you have any queries.
Thank you and regards
I can’t say the exact time. But it maybe within next updates. I hope you have understood.
Thank you and regards
Hello Andrea Koeppel,
Hope you are well. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue in detail?
Thank you and regards
Sorry for the inconvenience. It is working properly from our side. However, if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
I am continuing to replying the topic here, https://www.wpdownloadmanager.com/support/topic/combine-a-modal-pop-up-with-the-doc_preview/.
Kind regards