Forum Replies Created
Please provide File Browser Access too to the Editor from Downloads > Settings > General > Access Settings as I image attached,
Thus I hope it will work. please check and let me know.
Thank you and regards
You can use [wpdm_download_count] shortcode that will show the total download count for the entire site. Please check and let me know.
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Generally you can’t use these template tags outside any template editor, because it needs the package ID for related data. I hope you have understood. please check and let me know.
Thank you and regards
Hello Nrupesh,
Hope you are well. Thanks for writing to us. You can use [view_count] and [download_count] template tag in your link/page template. For more template tags you can visit this doc, https://www.wpdownloadmanager.com/doc/templates/template-tags/. Please check and let me know, if you have any queries.
Thank you and regards
Hello Caston Mashanda
Your credentials are not working. Can you please check and let me know.
Thank you and kind regards
Hello Alejandro Granados,
Your shared URL is not loading. Can you please elaborate on it? please check and let me know.
Thank you and regards
I think you are using Loco translate plugin. It should work as expected. Please check this doc for your information https://localise.biz/wordpress/plugin/beginners. Please let me know then if you have any queries.
Thank you and regards
Hello chile prevencion,
Hope you are well. Yes, you can do that. please follow this doc for your plugin, https://www.wpdownloadmanager.com/translate-wordpress-plugin/. Please check and let me know, if you have any queries.
Thank you and regards
Your shared URLs are not working. Can you please check and let me know?
Thank you and regards
Hello Jorge Sotolongo,
Hope you are well. Can you please elaborate on the root files? Are you talking about Asset Manager files? please check and let me know.
Thank you and regards
Hello welswebmaster,
Hope you are well. And sorry for the inconvenience. I am forwarding your issue to our team authority. Thanks for your appreciation.
Thank you and regards
Hello shmuel makovetzki,
Hope you are well. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
A specific shortcode for download history is not available now. However, you can also edit the appearance of the above shortcode. please check and let me know.
Thank you and regards
Hello Ryan Stueve,
Hope you are well. Thanks for writing to us. Your shared credentials are not working. However, please share the related URL too. please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Yes, sorry for not updating you about the plugin update. I forgot about that. However, showing full of your any file it can be a security issue for your site. However, keeping /download/product_id/path is better. please check and let me know.
Thank you and regards
Hello Chris Clarke,
Hope you are well. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Alejandro Granados,
Hope you are well. Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
I didn’t get your previous issues question reply. However, for [wpdm_category] shortcode issue, I think it may have a conflict between your plugins or theme. Am I able to enable/disable other plugins for checking or can you please check that, you may also switch theme to another for checking. Please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
For user dashboard messages page issue please update the Attire theme to the latest version. I hope it will fix your issue. please check and let me know.
Thank you and regards
I think it is working now. Please let me know.
Thank you
I think this issue is related to the AWS setting configuration, please check the AWS configuration.
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Can you please let me know, which page you are getting access denied error? please check and let me know.
Thank you and regards