Forum Replies Created
For These packages are for any user who is logged in, to be able to download for enabling this you have to set Allow Access option for restricting. And I have used your site main search button for searching Flailing keyword, it is working properly as expected. Can you please elaborate more on this issue? Please kindly check and let me know.
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You will get which template you are using for your packages from your Downloads > All Packages > Any package Edit option > Package Settings > Link/ Page Template option. Please kindly check and let me know, if you have any issue.
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Hello,
You have set all pdf to one folder and attach to the package. I will suggest you, please create new folder/folders for your PDFs, you can also categorized PDFs by folder naming, then attach as dir the folder to the package, thus I hope solve one of your issue. And enabling single file download not whole files, you may customize it by creating/cloning a template from Downloads > Templates section , then remove the main download template tag, keep only the [file_list] template, please kindly check the process and let me know, if it resolves your issue.
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For all packages global settings, we have this When user is not allowed to download as I image attached,
But you have to set Allow Access option from individual package setting too. However, for your search issue, please share your related URL where I can check search. Please kindly check and let me know.
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Hello 79DESIGN,
Hope you are well. For your first issue, can you please share the related URL for checking the issue? Also mention which word need to search with which package it has. And for your second issue, you can restrict packages preview/visibility with the Allow Access option from package settings. For applying bulk to all packages this add-on can help you, https://www.wpdownloadmanager.com/download/wpdm-default-values/. Please kindly check and let me know.
Thank you and regards
Hello zweigelb,
Hope you are well. Thanks for writing to us. If you are trying to show total attached files to your package you can use the [file_count] template tag in your related package page/link template. Please kindly check and let me know.
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I have come forward with information from one of our developer that, the fix is coming in the upcoming update. Sorry for any inconvenience.
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Our one of template tag [similar_downloads] will show related downloads based on tags and categories. You can use it. please kindly check and let me know.
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Hello Pierre Gergi,
For bulk apply to the packages or set the default values for packages, you can check this add-on https://www.wpdownloadmanager.com/download/wpdm-default-values/. Please kindly check and let me know.
Thank you and regards
Hello Trágora SCA,
Hope you are well. And sorry for the inconvenience. Please share the related URL with some screenshots. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Hello Miejke Holtermann,
Hope you are well. Thanks for writing to us. The feature you have claimed is working properly from our testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue. However, for search function it is here, please hover Support menu then you shall get Search In Forum option. Please kindly check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
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Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
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You can limit items_per_page for your page for the shortcode. Moreover, for speedup issue you can use a better cache plugin too. Please kindly check and let me know, if you have any queries.
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Sorry for the inconvenience. I have again forwarded the issue to our team authority. Sorry for the delay.
Thank you again and regards
Hello Pierre Gergi,
Hope you are well. If you are modifying core files you can’t backup the code, however, you can backup code files /plugins/download-manager/src/{ComponentDir}/views/ from this directory to your active theme. For that, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.
And for adjusting text that appears on the button or changing the name of categories, please adjust those from your package settings and categories menu as I image attached,
please kindly check and let me know.
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Hello Pierre Gergi,
Hope you are well. Are you searching for cross-sell and up-sell feature for your packages? You can also check this add-on for this, https://www.wpdownloadmanager.com/download/linked-products/. Please kindly check and let me know.
Thank you and regards
You are not using Downloads > Categories > Single Category, you are using [wpdm_all_packages] shortcode, you can customize the shortcode appearance following this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. You can use cols="title" instead of cols="page_link". Please kindly check and let me know.
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Hello Cornelis,
Glad to hear that your issue has been resolved. However, for your payment issue, I have already forward it to our related team authority. Thanks for your appreciation.
Thank you and kind regards
Please collect your license key following the doc from here, https://www.wpdownloadmanager.com/doc/settings/license/. And do the process again, I hope it will resolve your issue. Please kindly check and let me know.
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Please share the related URL. If possible, also please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Cornelis Bockemühl,
Hope you are well. Thanks for writing to us. I think your other issues have been resolved without Advanced Access Control add-on update.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,
For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will not work properly for some server settings. please check and let me know, if you have any queries.
Thank you and regards
I have come forward with information that the document preview is displaying using the Google Doc Previewer. The appearance of the preview depends entirely on the connection between the user’s server and the Google Doc Previewer. We can’t fix anything here, since, it completely depends on Google Doc Viewer. However, for better preview and performance you can also use our this add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. Please kindly check and let me know.
Thank you and kind regards
For preview of Single Category page, you can control it from your Category Edit > Category Page Template section as I image attached,
Please check and let me know.
Thank you and kind regards