Forum Replies Created
I am back from our team developer with these confirmation, please check the attached videos,
Category working properly, here is the proper screencast when the Download Limit is active https://www.loom.com/share/9dfad58cfa384208870ddc8b8c867bf7?sid=44693804-5c77-4551-a9ba-b8ce739beb72,
Download is also working fine when Download Limit is active, https://www.loom.com/share/54f7fe183a0d46c283749f39e18410e3?sid=6e47f721-00e9-4bd7-b20b-473ee07c8217,
Please kindly check and let us know.
Thank you and regards
I have again forwarded your WPDM Categories in non-logged in mode it keeps loading and gives a timeout occurred error code 524 issue to our team authority. Sorry for your inconvenience.
Thank you and kind regards
The URL is masked and download is working properly from my end, https://www.chileprevencion.cl/descargar-archivo/pts-procedimiento-manejo-de-urea, can you please check again? please kindly check and let me know.
Thank you and regards
Can you please provide a sample login credentials for checking the issue? Please kindly check and let me know.
Thank you and regards
Does it require a login to access the Download button? Now it is showing like this as I image attached,
Please kindly check and let me know.
Thank you and regards
Hello Daniel D,
Hope you are well. Thanks for writing to us. Are you using email lock for your packages? Please check the Mail Download Link option from Email Lock as I image attached
Please kindly check and let me know.
Thank you and regards
Please check my attached image,
Please kindly check and let me know.
Thank you and regards
Hello Jeremy Podger,
Hope you are well. And sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Please share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello SHIV SINGH,
For your query, how much time and cost, you can discuss details it here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/
And for Access Denied message issue, if you are already using the PRO version of plugin, you shall get an option as I image attached,
Please kindly check and let me know.
Thank you and regards
Hello Cheng Lien Liao,
I have already checked your image and description, please check my reply here,
#A, For this issue, please share the related URL. if possible, please also give your temporary wp-admin login details in a private reply to check the issue.
#B, We have two versions of the WPDM main plugin, one is Free and the other is PRO, free you shall get it from here, https://wordpress.org/plugins/download-manager/. And for PRO you shall get it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, after purchasing from here, https://www.wpdownloadmanager.com/pricing/.
For #C, I think this is v4.7.9 PRO version you are using, if you have already purchased the plugin you can download it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Please kindly check and let me know.
Thank you and regards
Hello Chileprevencion,
This URL is giving 403 Forbidden message while browsing,
https://www.chileprevencion.cl/descargar-archivo/pts-procedimiento-manejo-de-urea
Can you please check again and let me know?
Thank you and regards
Please kindly elaborate more on your issue. Also share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. I have already forwarded the issue to our related team authority. However, in the meanwhile you can also use other form plugins too, like Live Forms. Please also update your Form Lock Plugin to the latest version. Please kindly check and let me know.
Thank you and regards
Please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue.
Thank you and regards
Hello Asad Raza,
Hope you are well. For My Downloads section in user dashboard shortcode, you required this add-on,
And can you please elaborate on flaturl parameter in the User Dashboard short-code issue? Please kindly check and let me know.
Thank you and regards
Hello Asad Raza,
Hope you are well. Thanks for writing to us. Please share your requirement related URL. Thus, I can check the issue in detail. Please kindly check and let me know.
Thank you and regards
Can you please share which package is causing the issue here, https://www.dales-eaves.co.uk/eaves-detailing ? Please kindly check and let me know.
Thank you and regards
You can hide all of your categories and keep only your desired category. I hope thus your problem will be resolved. Please kindly check and let me know.
Thank you and regards
Does the sections coming on front end or their texts? Please kindly share the related URL.
Thank you and regards
I have checked again. It is working fine for me. Can you please try clearing your browser cache? Please kindly check.
Thank you
I have just checked from my Google Chrome browser, it is working properly as expected with download button. Can you please clear your browser cache for checking the issue again? Please kindly check and let me know.
Thank you and regards
I have just checked from my Google Chrome browser, it is working properly as expected with download button. Can you please clear your browser cache for checking the issue again? Please kindly check and let me know.
Thank you and regards
I have forwarded your request to our related team authority. Thanks for your appreciation.
Thank you and kind regards