Assistance Required for Customizing Download Manager Free Plugin

Viewing 25 posts - 26 through 50 (of 71 total)
#198248

SHIV SINGH
Participant

Hi Nayeem, I hope this message finds you well.
any update on my query??

#198260

Nayeem Riddhi
Moderator

Our weekend is going on. I hope after that, I can update you the info. Thanks for appreciation.

Thank you and kind regards

#198304

SHIV SINGH
Participant

Hi Nayeem, I hope this message finds you well.
any update on my query??

#198305

Nayeem Riddhi
Moderator

New update of the box.com add-on will be available within this week. Please kindly check and let me know, if you have any queries.

Thank you and regards

#198355

SHIV SINGH
Participant

Thanks for the update
Please update me whenever the new version get released

#198356

Nayeem Riddhi
Moderator

We have manually updated the plugin on your site. Please kindly check and let us know.

Thank you and kind regards

#198376

SHIV SINGH
Participant

Thanks Nayeem
I really appreciate it

I have One another question
Is there a possibility for the download to start directly on my site instead of redirecting to box.com to download the file?

#198377

Nayeem Riddhi
Moderator

You can try the general options as I image attached,

2024-08-28-125405

Please kindly check and let me know.

Thank you and regards

#198534

SHIV SINGH
Participant

Hi Nayeem
Thanks for reply Hope you are doing well,
My question was specifically about Box.com. Is there any way to download the file directly from Box.com without being redirected to their box.com?

#198536

Nayeem Riddhi
Moderator

Hello,

For remote storage files, for now, the attach file will open in browser because it is a link you are attaching. I hope you have understood. Please kindly check and let me know.

Thank you and kind regards

#198537

SHIV SINGH
Participant

Hi Nayeem

One of you post I found that it is possible with pro version
in screenshot one of you team member is giving this info
https://snipboard.io/8pLthG.jpg

#198538

Nayeem Riddhi
Moderator

No, he is our CEO. I have back information from him as I replied to the previous post. Please kindly check and let me know.

Thank you and regards

#198540

Nayeem Riddhi
Moderator

Sorry dropbox file will work download directly from website without being redirected to their dropbox.com. Please kindly check.

Thank you

#198541

Nayeem Riddhi
Moderator

I will let you know soon, if box.com works too.

Thank you and regards

#198542

SHIV SINGH
Participant

I don’t understand what you want to say in you last two message

Can you explain it more

can I download files without redirecting to box.com ?

#198544

Nayeem Riddhi
Moderator

I can’t able to check now with box.com because the notice it is showing while access to box.com it may require to be residing in the European Economic Area or U.K for using their services. However, if you use dropbox add-on and WPDM PRO, I can confirm you that , it will fulfill your requirement, downloading the file will work directly from your website without being redirected to dropbox.com. I hope you have understood now. Please kindly check and let me know.

Thank you and kind regards

#198546

SHIV SINGH
Participant

Can you give me a demo account where i can test this
I need to show it to my client

And also, please share the additional step to make file direct downloadable
I found a option under package setting where i am able to see master key and there I see “Regenerate Master Key for Download” checkbox that say it is for direct download

#198549

Nayeem Riddhi
Moderator

Please kindly install the dropbox add-on and setup with your credentials for storage. I hope it will work fine for you. We are here, if you face any trouble with any setup. I hope you have understood. Please kindly check and let me know.

Thank you and regards

#198551

SHIV SINGH
Participant

do i need to enable some settings from setting to enable direct download ??

#198553

Nayeem Riddhi
Moderator

No, you don’t have to adjust any setting. Just set API credentials for dropbox for access your dropbox storage. Please kindly check.

Thank you and regards

#198860

SHIV SINGH
Participant
This reply has been marked as private.
#198863

Nayeem Riddhi
Moderator

It is coming from the WPDM Rest API plugin. Please if it is a lower version installed , please update to the latest version. Please kindly check and let me know.

Thank you and kind regards

#198864

SHIV SINGH
Participant

The current version of WPDM rest api is Version1.3.3 and we are using the same
also I am not able to open plugin page to uninstall plugin

#198867

Nayeem Riddhi
Moderator

Please do it through your FTP server, by renaming for a certain time the plugin folder name. Then access to your site wp-admin/plugin page. Please kindly check and let me know.

Thank you and kind regards

#198950

SHIV SINGH
Participant
This reply has been marked as private.
Viewing 25 posts - 26 through 50 (of 71 total)

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