Forum Replies Created
Hello Sam Desmet,
Hope you are well. We have all products which you are looking for , some links I am sharing with you,
you can also check our download manager pro version features here,
For All add-ons, you can check here,
https://www.wpdownloadmanager.com/downloads/add-ons/
Please kindly check and let me know.
Thank you and kind regards
Hello Help AMS,
Hope you are well. Thanks for writing to us. Can you please let me know which lock-option you are using on your packages? Please kindly check and let me know.
Thank you and regards
Thank you so much. If you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Alex Li,
Hope you are well. Thanks for writing to us. Can you please kindly share the related URL? Please kindly check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
For filter based on file category on frontend, you can check this add-on and its demo,
Please kindly check and let me know.
Thank you and regards
The frontend upload option is available in the PRO version, please kindly check here,
And for disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}I hope it may help you. Please check and let me know
Thank you and regards
Thank you and kind regards
I have checked your issue now. However, can you please let me know, how did you kept the files login protected, I have checked from the Package Setting > Allow Access option, it is open to All Visitors
Please kindly check and let me know.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue and I have already forwarded the issue to our team authority. Thanks for your appreciation.
Thank you again and regards
Can you please kindly share the login URL too?
Thank you and regards
Glad to hear that, it has been resolved. However, can you please explain how you have resolved the issue applying the command DELETE FROM DNqBP_options WHERE option_name LIKE ‘wpdm_reset_time_%’;, did you checked database or how you found this issue, please kindly share with us.
Thank you and kind regards
Hello Bryan Bishop,
Hope you are well. Can you please share the credentials in your private reply, otherwise anyone will have access for it? And for click Messages issue, are you talking about back-end section or front-end, please kindly share the related URL. Please check and let me know.
Thank you and regards
When trying to access your URL giving the This site can’t be reached message. Can you please kindly check and let me know?
Thank you and kind regards
Hello Claudio Fattori,
Hope you are well. Please kindly share the related URL. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Ithink the option is not available yet. You can keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if it is your emergency need. You can also keep a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know if you have any queries.
Thank you and kind regards
For #1, For remote storage files, for now, the attach file will open in browser because it is a link you are attaching.
For #2, Are you trying to attach a dir from box.com storage?
Please kindly check and let me know.
Thank you and best regards
Hello fiddla,
Hope you are well. Thanks for writing to us. Are you searching for this option from Downloads > Settings > General > Upload Settings as I image attached,
Please kindly check and let me know.
Thank you and regards
Hello Harry Martin,
I have already replied. If you are trying browse dropbox directories and download as per their need. This option is not available yet. You can keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or if it is your emergency need. You can also keep a custom order request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know if you have any queries.
Thank you and kind regards
Hello Ben Walker,
Hope you are well. Thanks for writing to us. If you check documentation here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, you will find shortcode has template parameter,
[wpdm_archive_filter items_per_page="12" template="link-template-default" cols=1 colspad=1 colsphone=1]
You can customize the link template and use it according to your requirement. Please kindly check and let me know.
Thank you and regards
You may explore this directory, wp-content\plugins\wpdm-premium-packages\templates
And keeping a backup of the file, you can check this doc,
Please kindly check and let me know.
Thank you and regards
Hello Didier Valdes,
Hope you are well. Thanks for writing to us. Are you searching for Frontend UI Settings, please check the doc here, https://www.wpdownloadmanager.com/doc/settings/front-end-ui-settings/. And for template of the download page, you can check from your edit package section Package Settings > Page Template, please kindly check the doc too, https://www.wpdownloadmanager.com/doc/add-new-package/. The available page templates are also reside in Downloads > Templates > Page Template section. Please kindly check and let us know.
Thank you and regards
Hello ABAYOMI AJAO,
Hope you are well. Thanks for writing to us. When the renew date comes, We will send you an email regarding renewal 1 week prior to your renewal date. You were also able to cancel the auto-renew after purchase or before yearly renew period time. Please kindly check and let us know.
Thank you and kind regards