Humayon

Hi @emilio,
Have you configured this section properly by following the below link?

Google Drive Explorer

If, still the problem exists then please share related packages/files URL and WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it.
Thanks

Hello @scottw,
Sorry to hear that you are facing such an issue.
First of all, make sure that WPDM is updated to 3.2.01 and all other WPDM related add-ons are up-to-date as well.
If still, the problem exists then please share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it.
Thanks.

Hi @ufopsi,
Thank you for your query.
In our demo site, I just tested by hitting that green button and everything is working fine without any issue.
So, I think you can clear caches with that green button as well.
Let us know if you face any issues after clearing caches.
With Regards

Hi,
Please add the below CSS in Dashboard►Appearance>Customize►Additional CSS

.page-id-87 .w3eden .card.wpdmap-header-card {
    display: none;
}

Hope your problem will be solved.
Thank you

Hi @martindelange,
Please follow the below link in order to create your own template.

Template Files

You can follow this as well.
After creating your own template you can use it in Elementor by following this.
However, about the small graphics issue at the bottom with the file metadata, it seems that you are using an Elementor divider/separator. So just remove it and it will be removed. Also, in order to add discrete elements to your Elementor template please use this module.
Thank you

Hi @juanangelmoliterni,
The update will come within this month which will be Version 6.
In order to resize the blue and green module, you have to edit the profile.php file located under download-manager/tpls/user-dashboard/profile.php. Have a look at this.
However, please follow the below template override procedure properly.

Template Files

Thank you.

Hello @juanangelmoliterni,
Thank you for letting us know about it.
Well, we have found the “recommended downloads” category disappearing issue and which will be adjusted in the next plugin update.
However, in order to show the “Member” word in the “user-level” section, you have to use the below add-on and then create a custom role named “Member” and then assign the role to the corresponding user.

WordPress Pro Membership

Hope you understand now. Let me know if you need further assistance regarding this matter and we will gladly help you.
Best Regards

Hi @webconsultant247,
We found the above-mentioned issues.
However, we will fix your above-mentioned issues in the upcoming update which will be released ASAP.
In the meantime, you can add the below CSS in Dashbaord►Appearance►Customize►Additional CSS which will prevent the PDF from being black.

#mainContainer {
    background-color: #fff !important;
}

So, please be patient and spare us some time.
Thank you.

Hi,
Thank you for the credentials.
We are checking the PDF printing issue.
However, I don’t found any console error about the missing icon. Please check this.
can you please let us know how to reproduce it?
Thanks.

Hi @duportde,
Please share your site URL too.
However, you have shared the .png file, not the CSV file. Please check and share the proper CSV file with us that you have tried uploading previously.
Thank you

Hello @dee342,
Please follow this screencast I just made for you in order to make a similar design of the certification section.
And if you want to remove the border then please add the below CSS as well in Dashbarod►Appearance►Customize►Additional CSS

.link-template-default.card.mb-2 {
    border: 0;
}

Hope your problem will be resolved now.
Thank You

Hi,
Sure please just follow this for future reference.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Cheers!

Hi @webconsultant247,,
Thank you for letting us know about it.
Have you tried after disabling other third-party plugins?
Or if you give us permission then we can do it.
Thanks.