Humayon

Hi @b8europe,

Please follow the previously mentioned reply for now.

Thanks.

Hi there,

Thank you for the logs.

Our dev team is aware of this issue and it will be adjusted in the future update which you should be able to download from the below link.

WPDM Extended Short-codes

Please keep an eye on this.

Regards

Hello @saloodo,

Hope you are well,

Please open a separate forum topic by describing there properly.

Also, don’t forget to share your admin access and related page/file URL there.

Thank You

Hello,

We are currently investigating the issue.

For now simply just delete and reinstall the WPDM plugin.

I hope it will resolve your issue.

Let us know about it.

Thanks.

Hello @erobirds,

The login credentials you have shared above is not working. Please check this.

Also, please let us know which add=ons do you want to install?

Thanks

Hi @apowell,

Hope you are well.

According to the latest update of WPDM PRO, you also need to update the WPDM Extended shortcode add-on as well.

Please update it and then let us know about it.

Thanks.

Hi @msamavi,

Hope you are well and doing great.

We are not sure yet since we haven’t tested with the Readl3D FlipBook plugin.

However, you may try and then let us know if you face any issues while using it.

Thanks.

Hi @vavathefallen,

Greetings and welcome.

There are many types of download warnings within Chrome that can generally be flagged as dangerous files.

However, you may find the below link useful in that case.

https://www.alphr.com/how-to-unblock-downloads-google-chrome/

Thanks.

Hello,

Our team is working on your request.

Once it will be ready we will let you know.

Please cooperate and spare us additional time.

Thanks.

Hello @mywiseguys,

Greetings and welcome.

Please follow the below documentation guide properly and hopefully your problem will be solved.

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

Apart from that, please open a separate forum topic in the future.

Thanks.

Hi @rodrigorizando,

Greetings and welcome!

In order to remove the second download box please follow the below screencast properly I just made for you.

Screencast

I hope it will resolve your issue. Let us know if you need further assistance regarding this matter.

Thanks.

Hello there,

Hope you are well and greetings for the day!

For archive page add-on, it is will be `{theme-dir}/download-manager/wpdm-archive-page/{archive-page–style}
{archive-page–style} ► starter or filter or flat`.

You will find more details on the add-on page.

WPDM Directory Add-on

Regards

Hi,

In that case please share your ORDER ID, associated email ID and WordPress admin login credentials so that we can check and give you a better solution about it.

Thanks.

Hi,

Yes, I understand.

In that case, please contact/consult with our customization team to add the extra CPF field.

Thanks.

Hi,

In that case please use the below CSS which will resolve your issue.

.wpdmdt-toolbarb {
    display: none;
}

Let us know if you need further assistance regarding this matter.

Thanks.

Hi,

It will generate the login form and will redirect the user to that login page when a user will log out that’s why you may try after using the above-mentioned shortcode.

If still, the problem exists then please provide your above-mentioned login credentials admin privileges so that I can inspect it properly.

Regards

Hi there,

As, the conflict is occurring from the UM plugin, in this case, can you please contact their team as well so that they can fix it from their side as well?

Because lot’s of clients are using the WPDM plugin and its related add-on and we can’t immediately change the code without knowing its consequence.

Hope you understand.

Regards

Hello @amsresource1001,

Greetings for the day.

We are sorry to say that currently, the dev key is not available yet.

You should be able to manage your licenses by following the below link.

License

Meanwhile, you can check other packages as well.

Pricing

Thanks.

Hi,

We have released another update recently.

Can you please try after updating it to the latest version again?

Let us know about it then.

Thanks.

Hello,

In order to achive that functionality make sure that you have created a login page and set it in the Frontend Acess section. Here is a screenshot for the reference.

You will find more details about the Login form shortcode from the below link.

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/

With Regards

Hello @erobirds,

Greetings and welcome!

Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any add-on from the below link and install it.

User Dashboard

Best Regards

Hi,

wpdm-all-downloads.php is now all-packages-shortcode.php located under the download-manager/src/package directory in the latest version and I think you should be able to customize it.

You have updated from the very old version right? as code structure has been changed in the latest version.

Thanks.

Hello,

Not sure about it as no one claimed it yet. Maybe by somehow/someone, it got deleted mistakenly.

But I can ensure you that if you maintain the page/link-template structure then it will not be removed with the future update.

Hope you understand.

Regards

Hi,

Only link or page template files should be customizable not the wpdm-all-downloads.php file.
As it’s described in the docs /{active-theme}/download-manager/link-templates.

Thanks.