Humayon

Forum Replies Created

Viewing 25 posts - 1,251 through 1,275 (of 2,803 total)
in reply to: Latest update breaks site #166075

Humayon
Spectator

Hi @b8europe,

Please follow the previously mentioned reply for now.

Thanks.

in reply to: Latest update breaks site #166070

Humayon
Spectator

Hi there,

Thank you for the logs.

Our dev team is aware of this issue and it will be adjusted in the future update which you should be able to download from the below link.

WPDM Extended Short-codes

Please keep an eye on this.

Regards


Humayon
Spectator

Hello @saloodo,

Hope you are well,

Please open a separate forum topic by describing there properly.

Also, don’t forget to share your admin access and related page/file URL there.

Thank You

in reply to: Latest update breaks site #166045

Humayon
Spectator

Hello,

We are currently investigating the issue.

For now simply just delete and reinstall the WPDM plugin.

I hope it will resolve your issue.

Let us know about it.

Thanks.

in reply to: Not All Add-ons will Install (Full Access Pack) #166044

Humayon
Spectator

Hello @erobirds,

The login credentials you have shared above is not working. Please check this.

Also, please let us know which add=ons do you want to install?

Thanks

in reply to: Latest update breaks site #166020

Humayon
Spectator

Hi @apowell,

Hope you are well.

According to the latest update of WPDM PRO, you also need to update the WPDM Extended shortcode add-on as well.

Please update it and then let us know about it.

Thanks.

in reply to: Real3D FlipBook WordPress Plugin #165969

Humayon
Spectator

Hi @msamavi,

Hope you are well and doing great.

We are not sure yet since we haven’t tested with the Readl3D FlipBook plugin.

However, you may try and then let us know if you face any issues while using it.

Thanks.

in reply to: Download Link #165952

Humayon
Spectator

Hi @vavathefallen,

Greetings and welcome.

There are many types of download warnings within Chrome that can generally be flagged as dangerous files.

However, you may find the below link useful in that case.

https://www.alphr.com/how-to-unblock-downloads-google-chrome/

Thanks.

in reply to: audio player not working. just buffers… #165949

Humayon
Spectator

Hello,

Our team is working on your request.

Once it will be ready we will let you know.

Please cooperate and spare us additional time.

Thanks.

in reply to: Upload and download is not working #165948

Humayon
Spectator

Hello @mywiseguys,

Greetings and welcome.

Please follow the below documentation guide properly and hopefully your problem will be solved.

[wpdm_frontend] – Front-end Uploader UI / Author Dashboard

Apart from that, please open a separate forum topic in the future.

Thanks.

in reply to: Hiding the link file download #165899

Humayon
Spectator

Hi @rodrigorizando,

Greetings and welcome!

In order to remove the second download box please follow the below screencast properly I just made for you.

Screencast

I hope it will resolve your issue. Let us know if you need further assistance regarding this matter.

Thanks.

in reply to: override archive page addon template #165886

Humayon
Spectator

Hello there,

Hope you are well and greetings for the day!

For archive page add-on, it is will be `{theme-dir}/download-manager/wpdm-archive-page/{archive-page–style}
{archive-page–style} ► starter or filter or flat`.

You will find more details on the add-on page.

WPDM Directory Add-on

Regards

in reply to: Not All Add-ons will Install (Full Access Pack) #165874

Humayon
Spectator

Hi,

In that case please share your ORDER ID, associated email ID and WordPress admin login credentials so that we can check and give you a better solution about it.

Thanks.

in reply to: Stamper not working with PDF from Google Drive #165873

Humayon
Spectator

Hi,

Yes, I understand.

In that case, please contact/consult with our customization team to add the extra CPF field.

Thanks.

in reply to: custom template removed #165872

Humayon
Spectator

Hi,

In that case please use the below CSS which will resolve your issue.

.wpdmdt-toolbarb {
    display: none;
}

Let us know if you need further assistance regarding this matter.

Thanks.

in reply to: Redirect Logged Out Users to WPDM Login #165871

Humayon
Spectator

Hi,

It will generate the login form and will redirect the user to that login page when a user will log out that’s why you may try after using the above-mentioned shortcode.

If still, the problem exists then please provide your above-mentioned login credentials admin privileges so that I can inspect it properly.

Regards

in reply to: Plugin conflict UM #165870

Humayon
Spectator

Hi there,

As, the conflict is occurring from the UM plugin, in this case, can you please contact their team as well so that they can fix it from their side as well?

Because lot’s of clients are using the WPDM plugin and its related add-on and we can’t immediately change the code without knowing its consequence.

Hope you understand.

Regards

in reply to: Development License Key #165869

Humayon
Spectator

Hello @amsresource1001,

Greetings for the day.

We are sorry to say that currently, the dev key is not available yet.

You should be able to manage your licenses by following the below link.

License

Meanwhile, you can check other packages as well.

Pricing

Thanks.

in reply to: Fatal error on some packages page #165768

Humayon
Spectator

Hi,

We have released another update recently.

Can you please try after updating it to the latest version again?

Let us know about it then.

Thanks.

in reply to: Redirect Logged Out Users to WPDM Login #165764

Humayon
Spectator

Hello,

In order to achive that functionality make sure that you have created a login page and set it in the Frontend Acess section. Here is a screenshot for the reference.

You will find more details about the Login form shortcode from the below link.

[wpdm_login_form] – User Login Form Short-code

With Regards

in reply to: Not All Add-ons will Install (Full Access Pack) #165763

Humayon
Spectator

Hello @erobirds,

Greetings and welcome!

Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download any add-on from the below link and install it.

User Dashboard

Best Regards

in reply to: custom template removed #165746

Humayon
Spectator

Hi,

wpdm-all-downloads.php is now all-packages-shortcode.php located under the download-manager/src/package directory in the latest version and I think you should be able to customize it.

You have updated from the very old version right? as code structure has been changed in the latest version.

Thanks.

in reply to: custom template removed #165743

Humayon
Spectator

Hello,

Not sure about it as no one claimed it yet. Maybe by somehow/someone, it got deleted mistakenly.

But I can ensure you that if you maintain the page/link-template structure then it will not be removed with the future update.

Hope you understand.

Regards


Humayon
Spectator
This reply has been marked as private.
in reply to: custom template removed #165739

Humayon
Spectator

Hi,

Only link or page template files should be customizable not the wpdm-all-downloads.php file.
As it’s described in the docs /{active-theme}/download-manager/link-templates.

Thanks.

Viewing 25 posts - 1,251 through 1,275 (of 2,803 total)