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Search Results
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Topic: Updates Still Failing
Hi, the updates are still failing with error message: The package coud not be installed. The package contains no files.
It tried the recommendation from last time which was:
“If update fails like this you just have to logout and login again from Downloads > Settings > Updates tab.”
This doesn’t do anything as it seems to think there is nothing to update. The free add-ons are up to date and there are no purchased add-ons showing even though I should be on the Pro package.
Please help thanks.In reply to: “Invalid dir path”
Hi,
Please see the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, you can adjust it from the parameter, cols and colheads
thanks
In reply to: Download Stats Not Updating Since 10/19
I reinstalled the latest version of WPDM and disabled all other non-esential plugins (WPDM, S3. The problem persisted. I have now rolled back to WPDM v5.2.4 and stats are working again for the newest downloads. I’m not getting any stats for downloads prior this latest rollback to v5.2.4.
In reply to: How to Upgrade between Major Versions?
Hi,
For the upgrade, please check this option
Downloads > Settings > Licenseoption and save settings again. Then try again to update. It will work then,otherwise only for the add-on,
you can follow one of these steps for now,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.thanks
Instead of a single package search feature, you can use the search feature for multiple packages, like this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, please let me know if it helps you
thanks
In reply to: [wpdm_category] use AND operator for tags
Hi, my annual subs has just run out but I really dont need all the features that I had before so I don’t require Download Manager Pro any longer.
However, I do have around 200 downloads in my site at the moment. Is it possible to just downgrade to Download Manager Free?
On this page, I can put in my info to download the file but it never starts the download from an iPhone. On a desktop computer/ laptop it works just fine. Can you please help?
In reply to: Can’t update Download Manager Pro
Hi,
you can follow one of these steps for now for updating any add-on,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.and for WPDM PRO plugin, go to
Downloads > Settings > Licenseoption and save settings again. Then try again to update. It should work then,thanks
Topic: Download button not Working
When I attempt to click the download button on any of the downloads I have published, rather than download the selected content, it redirects the page to a WordPress error page displaying,
“There has been a critical error on your website.
Learn more about debugging in WordPress.”
The shortcode I am using to implement this is
[wpdm_all_packages login=0 thumb=0 items_per_page="20" categories="models-for-engagement,samples,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
Images showing error and shortcode being used
In short, I would just like the download button to download the selected content, and not redirect to the post page.
We’ve had many issues with the membership plugin. We have since moved away from wordpress.com hosting as we were getting critical errors. Since we moved hosting, I’ve upgraded the membership plugin to the latest version. Prior to this upgrade, the membership plan selection in the Download Files Allowed Access was not working. It would only work if you had subscriber as the role. When selecting Free Plan as the role access, it doesn’t work. Since the upgrade, it still is not working properly. It only works if Subscriber role is selected and not Free Plan. I need to make sure that these roles are working properly and they are not. If they purchase the free plan, they should get the Free Plan role (which they do) but the file downloads don’t work as it gives an Access Denied button. Can this please get fixed asap?
In reply to: Filter by Multiple Categories
Hi,
For both categories common downloads package, you can use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, here you will find a parameter called
operator (string) ► ‘IN’, ‘AND’, I think this will help youthanks
In reply to: Thumbnail image size
hi,
please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from
plugins > download-manager > tpls > wpdm-all-downloads.phpfile. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/thanks
Hello,
I am using the WordPress Download Manager on a client website and recently started using the wpdm_archive_filter shortcode added in version 4.0 to the archive page add-on. The client and I were hoping this new advanced filtering would be able to filter downloads based on the selection of multiple categories.
For example, they have “Product Literature” as one category and “Chinese” as another category. The client was hoping a user could click on both categories and only see Product Literature that is also Chinese language.
Instead it looks like the filtering is inclusive and when you click on both Chinese and Product Literature categories it displays all the downloads in Chinese and all downloads in Product Literature.
Is there anyway to make the filter exclusive instead? So that it only displays files that are present in both categories?
I hope this all makes sense!
Thanks for the help!
In reply to: Download button not working any more
Thanks for the hint, but I must admit that I am not able to follow it! Because basically this is what I was looking for without any success before I posted my question here.
“Basic settings”: Do you mean the “Settings” that you find directly in the main menu? Anyway, I cannot find any download related point in any of the submenus
“Settings” submenu in the “Downloads” main menu? Same thing
Any other location?
I would be happy if you could specify slightly more!
Best regards,
CornelisHi,
Use the follwing plugin to migrate old tags to new wpdm tags:
https://www.dropbox.com/s/cqznl8kywl5qa5z/wpdm-tag-importer.zip?dl=0Install and activate the plugin, then go to
Admin Menu ► Downloads ► Settings ► Migrate Tags tab, click on migrate tags button.
Hello!
I am trying some things with the plugin right now. Works just perfect. Only thing I don’t find is that the download links in the “all packeges” table can be opened in a new tab via target=”_blank”.I thought I could be possible to add that to the wpdm-all-downloads.php but the link seems to be built somewhere in the core files.
Could somebody help me out?
It’s no problem for “normal” downloads I place throughout the page as I could create custom layouts for that in my theme.
- Two types of downloads: one for all logged in users, one for customers only (specified by user roles)
- The downloads are managed by “WPDM Packages by Category” widgets
- The link template is customized as shown below
- The purpose is to immediately start the download (downloads for all) or after accepting the conditions (dld for customers), with no additional template showing that has a “Prev” and “Next” button that would lead to packages that are not supposed to be visible for the category of users
Here follows the template code. The [download_link_extended] does all the above, generates the word “Download” marked as link and also reacting like a link should react on mouse click – only the download is not starting, like the link goes to nowhere.
<style> .app_name { color: #0000c0; font-family: sans-serif; font-size: larger; font-weight: lighter; } .company_name { color: #408080; font-family: sans-serif; } .ptitle {color: #408080; fint-size: xx-large; } </style> <div class="panel panel-default"> <div class="panel-body"> <div class="media"> <div class="pull-left">[icon]</div> <div class="media-body"><strong class="ptitle">[title]</strong> [description] <div><strong>[download_link_extended]</strong></div> </div> </div> </div> <div class="panel-footer">[file_size]</div> </div>In reply to: List Style – press releases (pdf)
For showing all categories and downloads on a single page with different styles, you can use this add-on, and you will also able to customize the link-templates for using in that shortcode,
and for elementor, you can use this add-on,
please let me know further if you need more help,
thanks
In reply to: VERY BAD SUPPORT!
For this section, https://share.getcloudapp.com/04uOELYK
you need this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on
And for this section, https://share.getcloudapp.com/mXu6YJxY
you have to use the app-card template, I have already imported from this section, https://share.getcloudapp.com/YEuyrBbg
in your link-templates,
and for this section, https://share.getcloudapp.com/4guJKZEG
you have to use this link-template, Call to Action 4
and like this page https://demo.wpdownloadmanager.com/wpdmpro/downloads/movies/, you have to use,
Image Hover Split from import template, please let me know if you need more help,
thanks
Is it normal that in the Download History page I have “Unknown” listed for almost all IPs, Browsers, OS package downloads?
I am using the short-code [wpdm-all-packages] to display downloads available to registered users. It works perfectly except for one problem.
Our audience is “Over 50’s” with many people coming to look for material well into their ’70s and ’80s. Sadly for many of us, getting older brings with it failing eyesight. Our problem is that the fonts used in this short code are VERY small, especially the second (post_content) line. We are already getting complaints from people about how hard this is to read.
I have tried other short codes but this one sorts properly at startup and allows me to display all the information needed by our members to decide which material they want.
Is there any way I can increase the font (several options would be brilliant) for this short-code or is there some way that the short-code can be modified to add a font size option
My code is as follows;
[wpdm-all-packages items_per_page="30" categories="computers" jstable=1 order_by="title" order="asc" cols="title,post_content|publish_date|download_link,package_size,view_count,download_count" colheads="Title|Published Date|Download"]and it is displayed at this url https://seniornet.co.nz/teaching-manuals-downloads/computers/
Thanks in advance
PeterIn reply to: Change default template
Hi,
I think I may not have explained my issue properly.
The link template that is applied to all downloads by default (the global default setting) is link template ‘A’ let’s say. I would like to change the global default to template ‘B’, a different template, so that it will universally apply across my site.
In reply to: VERY BAD SUPPORT!
