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Problem with video player in last update

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Nov 9, 2020 at 1:40 pm #140254

Cristian
Member

Hello.
I have a problem with the video player in last update. Now, when I open a file (video) with the video player template and I push the play button on the video player, it takes a long time to play the video (2 or 3 minutes in best cases). Before update the plugin, the video started playing and loaded at the same time. And it also have another problem… when the video is already playing, I can’t use the scroll bar to advance or rewind the video. Is there a way to configure the video player to solve this?
Thanks.

Nov 9, 2020 at 2:04 pm #140255

Nayeem Riddhi
Moderator

please share your file URL, if it possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Nov 9, 2020 at 2:27 pm #140256

Cristian
Member
This reply has been marked as private.
Nov 9, 2020 at 2:39 pm #140257

Cristian
Member
This reply has been marked as private.
Nov 9, 2020 at 4:38 pm #140260

Nayeem Riddhi
Moderator

It is working fine from my side now, https://video.colegiosisp.com/download/wpdm-test/, I have disabled resumable download from basic settings, please check

thanks

Nov 10, 2020 at 9:09 am #140281

Cristian
Member

It works fine with your video because it’s only 770kb, but the scroll bar doesn’t work. My videos are very large and take a long time to load. Before, they started up and loaded at the same time so that they could be seen immediately. I do not understand where the problem is but with the update it does not work correctly as before.

Viewing 6 posts - 1 through 6 (of 6 total)

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