Tahasin

Hello, Brendan Parker

I hope you are doing well and sorry for the inconvenience.

Try this shortcode
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="your_categories_here" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Publish Date|Download::155px"]

Here is the visual representation of this short code.

Hope this will align with your requirements.

Regards

You can also avail our customization service from here

I have adjusted this (By | February 20, 2015) by using a custom CSS.

For drawing/preview not loading issue, it’s showing this error, kindly check here.

Check your Error log file for errors in server side code.

Regards

Kindly share your wp-login information in a private reply to check the issue thoroughly.

Hello, Ryan

I hope you are doing well and sorry for the inconvenience.

Kindly make sure that you are using the latest version of the plugin.
To solve the issue, try deactivating and then reactivating the plugin and let me know if the problem still persists.

Regards

Hello, Mathew Hunter

I hope you are doing well and thank you for reaching out to us.

WPDM simply links the user to google drive so a user can,
– Explore Google Drive File
– Upload Files directly to Google drive from your site admin section
– Attached file with download manager package
– Delete Google drive file
If you update file in google drive, user always will get the updated files, no need to update in WPDM manually.

Unfortunately, what you are asking is not possible right now. You have to do it manually.

Regards

Could you please share a screenshot of the code where the ‘(By | February 20, 2015)’ appears?

Hello, jonnylander

Hope you are doing well and sorry for the inconvenience.

– kindly make sure that all plugins are up-to-date.
– Switch to a default WordPress theme temporarily to see if the issue persists. If it doesn’t, the problem might be related to your current theme.
– Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

Let me know if the problem still persists after following the steps mentioned above.

Regards

We appreciate your keen observation and willingness to report the issue, which results in a significant impact on the improvement of our plugin.
This bug will be fixed in the next update.

Regards

I sincerely apologize for the delay.

Warning: Attempt to read property “post_title” on null in /var/www/wp-content/plugins/hide-page-post-titles/TJ-Plugins-hide-title.php on line 136 this warning is related to Hide Page And Post Title plugin.

[file_list] shortcode is a part of Download Manager but in this page, [wpdm_tree] shortcode has been used and it’s working fine. What I have found is there is a missing pdf icon for this file Tax Exempt Form.

Regards

Hello, Tim B

I hope you are doing well, and thanks for contacting us.

We are investigating the issue and will let you know about it shortly.

Regards

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or send an order note from your Order Details Page/Purchase Page

Hello, Roco Montgomery

Hope you are well and thanks for contacting us.

Yes, you are right, file should reside here wp-content/uploads/download-manager-files. For uploading the file you may follow this documentation.

You can add your files using ftp to the download-manager-files. Unfortunately, there is no other solution right now. We will update this REST API add-on soon.

Regards

Given that the issue does not pertain to the Download Manager. However, I have identified one error previously mentioned (check the screenshot). Please prioritize resolving this issue as it may potentially address the overarching problem. If not, consider temporarily switching the theme to identify whether the issue persists.

Regards

Hello, Sunil

I hope you are doing well, and thanks for contacting us.

If you want to change the Package/File payment method, then you can do it via premium package from here Downloads > Settings > Premium Package > Payment

For payment method of Download Manager Plugin, you can change it from here

Regards

I have attached the screenshot here

Hello, Lee Cloete

I hope you are doing well, and thanks for contacting us.

To attach more than one file, you have to use Download Manager Pro. Let me know if you are a pro user; if not, you can get it from here

Regards

I have thoroughly investigated the issue and identified a specific error related to the problem.
Always try to keep the plugin up-to-date.
Clear any caching mechanisms, both on the server and your browser. Sometimes, cached resources may cause such issues.

Regards

Hello, Mycol Gianfrancesco

Hope you are doing well and thanks for contacting us.

Kindly share related page url in a private reply to check the issue.

Regards

Hello, Ifenney

Hope you are doing well and sorry for the inconvenience.

Kindly share temporary wp-admin access and related page url in a private reply to check the issue.

Regards

Hello, Elio Franco

I hope you are doing well, and thanks for contacting us.

You may explore the Tree View feature through the WPDM Extended Short-Codes add-on. If this does not align with your specific requirements, an alternative option is the WPDM Directory Add-on

Regards

Yes, you can have multiple DropZones on a WordPress site. Each DropZone can be associated with a specific page or section of your site.
Regards

You can also try this shortcode

Try switching to a default theme (eg: Twenty-Twenty One). Sometimes, themes may conflict with certain plugins or page builder elements, causing this type issues.

Have you attempted to check each item individually?