Tahasin

Hello, Paul

I hope this message finds you well and sorry for the inconvenience.

Kindly share your Order Id and WP-login credentials in a private reply to check the issue.

Regards

Hello, Michel de Graaf

I hope this message finds you well and thanks for contacting us.

For translating the Labels you can use the plugin Loco Translate and for adding an extra field in email lock, you can use this add-on named Advance Custom Fields, you can get it from here

Regards

Kindly resolve these errors, it might result in solving the loading issue. In the error_log, I can’t see any error related to Download Manager.

Hello, Val lapara

I hope this message finds you well and thanks for contacting us.

Download Manager’s custom post type name is wpdmpro and taxonomy name is wpdmcategory, but the option there needs to be integrated from Elementor.

I hope it is now clear to you.

Regards

It’s working fine.
Here is the screencast

Hello, midihead7

I hope this message finds you well.

Unfortunately, the WPDM - Accordion does not currently offer the feature to automatically showcase Accordion subcategory titles based on descending or ascending published dates.

However, you can avail our customization service from here

Regards

Hello, Yasaman

I hope this message finds you well and sorry for the inconvenience.

Kindly share your WP-login credential and Order details in a private reply to check the issue.

Regards

Kindly spare us some time we are checking the issue.You will be updated shortly.

Your patience is greatly appreciated.

Hello, James

I hope this message finds you well and sorry for the inconvenience.

Kindly make sure that the plugin is up-to-date and share WP-login credential in a private reply to check the issue thoroughly.

Regards

Hello, Bill

I hope this message finds you well and sorry for the inconvenience.

Kindly share related page URL to check the issue in a private reply.

Regards

Glad to here that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Regards

It’s because of sidebar, if you want to hide it
use this CSS code

#right-sidebar {
  display: none;
}

You can also try this CSS code in your Additional CSS section and let me know if it works

@media (min-width: 768px) {
  .w3eden .col-md-5 {
    flex: unset;
    max-width: none;
  }
}

#1. Create {active-theme-dir}/download-manager/page-templates/
#2. Copy the file /download-manager/src/Packages/views/page-templates/page-template-default.php to newly created dir in #1
#3. Save

Here is the documentation

Follow this steps, so that next update of the plugin doesn’t erase your changes.

Here is the HTML code you have to use inside your page template file,

<div class="wpdm-button-area mb-3 p-3 card">
<a href="#unlock" class="wpdm-download-link wpdm-download-locked btn btn-primary " data-package="3804">Download</a>

</div><ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
Version
<span class="badge">118.0.5993.89</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
Download
<span class="badge">6973</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
File Size
<span class="badge">103 MB</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
File Count
<span class="badge">1</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
Create Date
<span class="badge">1 September 2023</span>
</li>
<li class="list-group-item  d-flex justify-content-between align-items-center [hide_empty:update_date]">
Last Updated
<span class="badge">6 Maret 2024</span>
</li>
</ul>

Place this code inside the <div class="col-md-12">place the html code here </div> page template file, and the file resides here wp-content > plugins > download-manager > src > Package > views > page-templates > page-templates-default.php

Here is the screenshot with the download button,kindly check

Regards

Hello, R3ndy Nug

I hope you are doing well and thanks for contacting us.

Kindly check if this aligns with your requirement, here is the screenshot

Regards

Hello, FRANCISCO

I hope you are doing well.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or send an order note from this page by following this

Regards

Hello, Tarisai

I hope this message reaches you in good health and sorry for the inconvenience.

Kindly share related URL to this issue and WP-login credential in a private reply to check the issue thoroughly.

Regards

Kindly share your Wp-login credential in a private reply to check the issue.

Kindly share the page URL of your download section and WP-login credential in a private reply to check the issue.

Hello, Laura

I hope you are doing well and sorry for the inconvenience.

Kindly check if Allow Access is set for All Visitors or not, here is the screenshot

Regards

Hello, panos akris

I hope you are doing well and thanks for contacting us.
You have to translate them manually, you can use Loco Translate Plugin.

Regards

Hello, Tom

I hope you are doing well and thanks for contacting us.

You can change/update your associated account’s billing address,email from here

To update card info please follow this

Regards

Glad to hear that, the problem has been fixed.
If you find our assistance valuable, I would greatly appreciate your support with a 5-star review here.