Issue with File disappearing

This topic has 5 replies, 2 voices, and was last updated 9 months ago by Tahasin.

Viewing 6 posts - 1 through 6 (of 6 total)

Mar 6, 2024 at 4:51 pm #193673

Participant

We’re running into an issue with our files disappearing when the Publish/Update button is clicked. Here is a video showing the issue.
Video link: https://www.loom.com/share/b55045352c9144da985b4965b37321a6?sid=a6722916-5945-4ae7-9dbe-36079d6df6e3

Mar 7, 2024 at 3:57 am #193688

Moderator

Hello, James

I hope this message finds you well and sorry for the inconvenience.

Kindly make sure that the plugin is up-to-date and share WP-login credential in a private reply to check the issue thoroughly.

Regards

Mar 8, 2024 at 4:17 pm #193790

Participant

This reply has been marked as private.

Mar 10, 2024 at 3:53 am #193810

Moderator

It’s woking fine now, here is the screencast.

I have created a dummy package for testing purpose, kindly remove it.

Regards

Mar 11, 2024 at 5:11 pm #193840

Participant

Hey Tahasin,

Thank you so much for the help! Could you tell us what you ended up doing to get it to work?

Thanks again!

Mar 12, 2024 at 4:43 am #193847

Moderator

I enabled the upload of various file types by using a *, like this

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Regards

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.