Forum Replies Created
Hello, Thomas
I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident at our data center, and as a result, we are currently not fully operational
Could you please share related URL and wp-login credentials in a private reply to check the issue? We will check the issue from our end and will give you an update as early as possible.
Thank you for your patience and understanding as we work to restore normal operations.
Regards
Hello, Andrea
I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center, which resulted in our systems being temporarily out of operation.
Could you please share wp-login credentials in a private reply to check the issue thoroughly?
Regards
Hello, Ralf
I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center, which resulted in our systems being temporarily out of operation.
We understand the inconvenience and frustration this has caused you, especially if you were in need of our support during this period. Please rest assured that our team has been working tirelessly to restore full functionality as quickly as possible.
Regards
Hello,
I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we experienced an unexpected technical issue due to a fire incident at our data center.
For refund, Kindly send an order note describing your issue, from this page by following this
Regards
Hello,
I hope you are doing well and thanks for reaching out.
– unfortunately, Send again. option is not available right now.
– You can find this option from Downloads > Settings > General: Skip Lock for Loggedin User just Select Form Lock and the user doesn’t have to submit the form twice.
Regards
Hello,
I hope you are doing well and thanks for reaching out.
Could you please share some screenshots of the missing words/sentences?
Regards
If you have submitted the note, it will be resolved.
Please let me know if the renewal is not canceled after the note has been submitted.
Regards
This is the result from astra theme, screenshot
kindly check if this aligns with your requirements.
To achieve that, you have to edit the package file.
Hello,
I hope you are doing well and thanks for reaching out.
Could you please share the related URL of this package in a private reply?
Regards
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you
For that, you can use this add-on, it will help you set/populate default values for package settings so that you don’t have to repeat those every time https://www.wpdownloadmanager.com/download/wpdm-default-values/
Maybe the fake registrations is coming from the WordPress default registration form, it’s quite impossible to bypass the re-captcha. But still, we are investigating the issue.
Hello, Paul
I hope this message finds you well and sorry for the inconvenience.
Could you please share the signup link in a private reply?
Regards
Glad to hear that 🤗
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you
If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you