Tahasin

Hello, Ross

I hope you are doing well.

Could you please let me know which email template you would like to customize, or if you would like to change the background color?

Regards

Currently, there isn’t a pre-made template available for this. To achieve the desired result, you’ll need to customize the template. However, if you’re using Download Manager Pro, customizing the link template can be done easily.

Hello, Rob

I hope you are doing well and thanks for reaching out.

Unfortunately, Download Manager does not have integration with Citrix Sharefile.

Regards

It would be really helpful if you could share a screenshot or video of the page you’re looking to bypass or hide. That way, I can better understand your request and assist you more effectively.

Regards

If you find our assistance helpful, we would be grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!

Thank you! 🤗

Without FTP access, it’s challenging for us to identify the issue on your side, especially since the URL works perfectly in our testing environment. We need to make some code adjustments and monitor the live changes to pinpoint the problem effectively.

I appreciate your understanding of our situation.

We are committed to providing the best possible service to our users, and we truly appreciate your support.

Warm regards,
Tahasin

Hello, Cornelis

We sincerely apologize for the inconvenience you’ve experienced regarding the license expiration issue. Please know that we are actively engaging with both our accounting team and the relevant authorities to resolve this matter promptly and ensure a sustainable solution.

I will give you an update as soon as possible.

Thank you for your patience and understanding. We are committed to addressing this issue as quickly as possible.

Regards

I have also noticed that the plugin is not up to date, please update the plugin(for safety keep a backup copy of version 6.5.7).

Hello,Chelsea Profit

We have added an IP Address column to the filtered stats CSV file by customizing some code. Please check it.

Regards

It would be helpful if you could send me the files you wanted to upload.

Also share the login URL

Hello,

I hope you are doing well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue.

Regards

Hello, Cedric Aka

Please create a new forum ticket describing the problem.

Regards

Glad to hear that the problem has been resolved 🤗.

Don’t hesitate to ask if you have any further queries.

Please install the plugin WPDM Extended Shortcode and use the below shortcode

WPDM Extended Short-codes

[wpdm_carousel category=”category-id” autoplay=1 nav=1 dots=1 wrap=1 items_per_page=4 items_total=8 template=”link-template-id”]

I hope this will align with your requirements.

Regards

I checked it in my testing environment; by default, it comes from the theme.

Kindly share wp-login credentials in a private reply to check the issue.

I’m glad to hear the problem has been resolved! If you have any further questions, please don’t hesitate to ask.

Regards

The page looks fine, I can’t see any errors.

Hello, Marco

I hope you are doing well and thanks for reaching out.

The issue may be caused by having multiple tables on the same page. You need to use only one table per page.

Regards

Hello, Luca

I hope this message finds you well and thanks for reaching out.

Are you trying to display the packages in a slider view for a particular category, am I correct?

Please check and let me know.

Regards