Tanvir

Forum Replies Created

Viewing 25 posts - 1,826 through 1,850 (of 3,183 total)
in reply to: WPDM bootstrap css interfering with .tooltip css #170184

Tanvir
Spectator

Hello,
You can disable wpdm bootstrap from the below setting.
https://prnt.sc/2_CkqRVCipbd

Thanks

in reply to: Login Remember Me – Not working #170157

Tanvir
Spectator

Hello,
You will get session.php in download-manager\src\__ directory. You can change there if you want.
However, I would not suggest to change core files of wpdm as updates will remove it.
Thanks

in reply to: Login Remember Me – Not working #170153

Tanvir
Spectator

Session cookies, also known as transient cookies, are temporary. They don’t have an expiration date attached and only store information about what the user does during a single session. A session is simply a randomly generated/unique value that is assigned when someone visits a website. Session cookies are stored temporarily in memory and are automatically removed when the browser closes or the session ends.

However, you can check this

How to Extend the Auto Logout Period in WordPress

Thanks


Tanvir
Spectator

Hello,
Sorry for the delay.
Our developer team is working on it. I hope you will get it fixed in the next update.
Thanks

in reply to: VAT / TAX invoices and confirmation emails #170149

Tanvir
Spectator

Hello,
To enable VAt/TAX functionalities please use our below plugin:

Premium Packages – Sell Digital Products Securely

You can setup the VAT/TAX from Downloads > Premium Package > TAX option

Thanks

in reply to: Sort Categoriy List #170148

Tanvir
Spectator

Hello,
Hope you are well. I found that in our test environment sort option is working properly.
Could you please share the related page url to check the issue properly?
If possible please also share temporary admin access of your website in a private reply.
Thanks

in reply to: Bulk import question #170146

Tanvir
Spectator

Hello,
For importing from server, you can check the below image. that is the directories created in server.
Screenshot-3

For license please check below. You can change your website anytime.

License

Thanks

in reply to: Login Remember Me – Not working #170072

Tanvir
Spectator

Hello,
It is set by default wordpress.
However, you can use the below plugin or any related plugin.

Configure Login Timeout

Thanks

in reply to: Login is required to access this page to spanish #170034

Tanvir
Spectator

ok got it because you are using the free version of wpdm.
However, you can test the pro version from here:
https://try.wpdownloadmanager.com/wpdmpro/wp-admin/

Thanks

in reply to: Login is required to access this page to spanish #170027

Tanvir
Spectator

Hello,
Then the subscriber needs to login first to download. Without login, they are not subscriber roles, they are just visitor. If the download is available, then every visitor users will be able to download that. Do you really want that?
also you can check this setting from Basic > Access Settings as I image attached,

hide-everything

Thanks

in reply to: Login Remember Me – Not working #170023

Tanvir
Spectator

Hello,
Yes, I know about that, and I believe there are security reasons behind it since closing the browser will clear the session.
Maybe it could be updated in future.
Thank You

in reply to: Login is required to access this page to spanish #170022

Tanvir
Spectator

Hello,
Please make sure you have allowed access to all visitors from packages
Screenshot-4

If still the problem persists please share admin access of your website in a private reply.
Thanks

in reply to: Login is required to access this page to spanish #170012

Tanvir
Spectator

Hello ,

Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

in reply to: Download Addons #169933

Tanvir
Spectator

Hello,
Sorry to hear about the issue.
Have you checked the order from here?
Sometimes direct updating from server is not possible.
If the issue still persists, please also share the issue using tool like this to inspect further.

Thanks


Tanvir
Spectator

Hello,
Please share related page url to check and it is possible with free version too.

In this case, you can follow the below documentation,

Template Files

If the problem still persists, just give me a chance to check the issue properly.
Thanks


Tanvir
Spectator

Hello,
Sorry to hear that, But wpdm is not properly compatible with woocommerce, you can create different pages using premium package instead of woocommerce.
Thanks

in reply to: Search inside packages #169925

Tanvir
Spectator

Hello,
I think you are talking about the ajax feature that means it will show the result as soon as the typing finished. I am sorry it is not supported with this shortcode. You have to press the enter button to search with this shortcode. However, for ajax search what you want, You have to use the below addon,

WPDM Directory Add-on

You can check the demos there.

Also sorry I am unable to view the page you shared.
It just redirects me to the homepag.
If possible please share me screenshot or screen record using it
Thanks

in reply to: Unlink the Document Title #169924

Tanvir
Spectator

You are welcome

in reply to: How to prevent downloading the file #169923

Tanvir
Spectator

Hello,
Hope you are well.
To enable to preview feature of pdf, you have to use the below addon with wpdm.

WordPress PDF Viewer

And then you can remove the download button by editing link template or page template so only preview will be available.

Thanks

in reply to: Document Search – Search parameters #169920

Tanvir
Spectator

Hello Eva,
Sorry it is currently not possible with the existing shortcode.
However, you can request a customization service here for the feature.

Thanks


Tanvir
Spectator

Hello,
Sorry to hear about the issue.
Could you please share the related page url with us to check the issue?
If possible please also share admin access in a private reply.
However, I think you are using free version of WPDM as you posted the topic in free section. In free wpdm, direct page template is not available. You have to update templates from plugin files in free.

Thanks

in reply to: Change Page Template for All #169871

Tanvir
Spectator

Hello @wolfspyryt,
To bulk changes templates,
you have to use the below addon with wpdm.

WPDM Default Values

Thank You


Tanvir
Spectator

Hello,
For digital marketplace, we have another nice plugin to use.
Please use that instead of woocommerce to avoid any conflict.

Premium Packages – Sell Digital Products Securely

Thanks

in reply to: License Key not working #169855

Tanvir
Spectator

Hello,
Have you checked the order from here?
Maybe your order is expired.
Just check that and let me confirm with your order id. I will forward the issue.
Thanks

in reply to: Newsletter plugin – pre sale question #169848

Tanvir
Spectator

Hello,
The notify subscriber checkbox is in the backend for every package in default admin area. if other members use the wp-admin to create package, they will be able to use the notify subscriber checkbox. but not found it in the wpdm_frontend dashboard.
Thanks

Viewing 25 posts - 1,826 through 1,850 (of 3,183 total)