Home / Topics / Download Manager Free / “download” button displays the file, but not downloads it

“download” button displays the file, but not downloads it

Viewing 4 posts - 1 through 4 (of 4 total)
Mar 16, 2022 at 1:31 am #169866

Jean-Pierre Bigot
Participant

Hi,

With that shortcode, the file is displayed on tne browser, but not downloaded when I click on the “download” button !

[wpdm_category id="documents-logo" toolbar="0" template="link-template-default-ext"]

I cant also understand the “page templates” ??? is there a template to display packages by categories, and how that works?

Many thanks for help

Mar 16, 2022 at 2:50 am #169873

Tanvir
Moderator

Hello,
Sorry to hear about the issue.
Could you please share the related page url with us to check the issue?
If possible please also share admin access in a private reply.
However, I think you are using free version of WPDM as you posted the topic in free section. In free wpdm, direct page template is not available. You have to update templates from plugin files in free.

Thanks

Mar 16, 2022 at 4:19 am #169877

Jean-Pierre Bigot
Participant

Hi,

obviously, the href is not followed by the downlood tag!
In addition, there is no directory /download-manager/templates/ which would allow me to modify the template.
So I understand that downloading is not possible in the free version ????

Mar 16, 2022 at 3:15 pm #169928

Tanvir
Moderator

Hello,
Please share related page url to check and it is possible with free version too.

In this case, you can follow the below documentation,

Template Files

If the problem still persists, just give me a chance to check the issue properly.
Thanks

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘“download” button displays the file, but not downloads it’ is closed to new replies.