Tanvir

Forum Replies Created

Viewing 25 posts - 1,801 through 1,825 (of 3,183 total)
in reply to: Empty cart – after added product #170412

Tanvir
Spectator

Hello,
I found that you are using a outdate php for your website. WordPress stopped supporting your PHP version in November, 2019.
In this case, I would suggest to update the php from your server to the version 7.3++
I hope it will solve the issue.

If the issue still persists, please let me know.

Thanks

in reply to: Author’s Page #170409

Tanvir
Spectator

Hello Terry,
Yes it is possible with wpdm.
For that please follow the below doc:

[wpdm_user_profile] – Public Profile Short-code

However, I found that you are using different plugin for showing wp member. Remember that, using multiple plugins for wp user will conflict with wpdm as all the plugins will use the same user template author.php created by wordpress. So in this case I would suggest to follow the doc and do what will be suitable for you.

also I have created a wpdm author page here to show an example.

Thanks

in reply to: How to add width and height to icon images? #170407

Tanvir
Spectator

Hi,

You can add Custom CSS to control the icon size. Icon css class is .wpdm_icon.

<style>.w3eden .wpdm_icon{ width: 25px; }</style>

Thanks.

in reply to: Restrict Uploading Only to Specific Categories #170406

Tanvir
Spectator

Hello @wolfspyryt,

1 & 2 ) You can upload and manage files from frontend using the frontend uploader ( https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ ) of Download Manager. But there is no option to control the category as you described. The category permission in Downloads > Settings > front end access is about the download access.

Our File Hosting and Sharing add-on which does this in a different way. In this case, each user has a main category under which they can create as many categories as they want. They can manage and see only their own categories. To make things easier we represent each category as a folder in this add-on. Please check the demo to get a clear understanding.

Thanks

in reply to: Odd WPDM button showing after updating. #170402

Tanvir
Spectator

Hello April,

There could be some other problems in your website.
I found that styling issues in our admin menu. I suspected it could be a theme issue.
However to check this , once I switched to twenty twenty two, it worked. but whenever I had switched back to the activated child theme, the site is showing critical error. It is weird. Without this theme switching, I didn’t do or change anything there.

Please check and contact with your website developer.

Thanks


Tanvir
Spectator

Hello @Ibradley,
It is updated everywhere.
However, if you face any issue, please create a separate topic and provide temporary admin access there in a private reply.
Thanks

in reply to: Empty cart – after added product #170384

Tanvir
Spectator

Hello Gabriel,
Could you please share the related page url to check the issue properly?
If possible please also share temporary admin access of your website in a private reply.
Thanks

in reply to: WPDM Google Drive Downloads Getting 404 error #170383

Tanvir
Spectator

Hello David,
Have you created new project properly from google API console mentioned below?

Google Drive Explorer

If still the problem persists, please provide related urls to check the issue properly also you can share admin access in a private reply.

Thanks


Tanvir
Spectator

Hello,
sorry for the delay.
Please check now and download the updated latest version.
It is fixed now.

Thanks

in reply to: Subdomain License #170371

Tanvir
Spectator

Hi,

Please try to logout/login again, it may help you. also, you may try these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab

Thanks.

in reply to: Restrict Uploading Only to Specific Categories #170370

Tanvir
Spectator

Hello Terry,
Could you please share the related page url to check the issue properly?
If possible please also share temporary admin access of your website in a private reply.
Thanks

in reply to: How to add width and height to icon images? #170369

Tanvir
Spectator

Hello,
Could you please share the related page url to check the issue properly?
If possible please also share temporary admin access of your website in a private reply.
Thanks

in reply to: Odd WPDM button showing after updating. #170331

Tanvir
Spectator

Hello,
I am sorry, I am unable to access. The link shows page not found.
please recheck the page and let me know.
Thanks

in reply to: REST API Issues #170328

Tanvir
Spectator

Hello,
Please check the Package Properties from here,

As per other Attributes, you shall find files object, here you can bind id with file name. Thus you will be able to attach/upload file thereby. I hope you have understood.

If you have kept just the file name you should keep the files in wp-content/uploads/download-manager-files dir too. And for local files, you will not be able to attach files from the local PC drive directly, or you may please attach a live server file URL there. It will also help you upload files properly.

The JSON response will look like the following example:

{
      "id": 6488,
      "title": "The Alchemist",
      "slug": "the-alchemist",
      "description": "The Alchemist follows the journey of an Andalusian shepherd boy named Santiago.",
      "excerpt": "The Alchemist is a novel by Brazilian author Paulo Coelho.",
      "author": 1,
      "status": "publish",
      "parent": 0,
      "tags": [
          "novel",
          "paulo-coelho"
      ],
      "categories": [
          16
      ],
      "thumbnail": "https://example.com/wp-content/uploads/2019/01/the-alchemist.jpg",
      "additional_previews": [
          "https://example.com/wp-content/uploads/2019/03/the-alchemist-cover.jpg",
          "https://example.com/wp-content/uploads/2019/03/the-alchemist-map.jpg"
      ],
      "version": "3.0.0",
      "link_label": "Download",
      "quota": 0,
      "download_limit_per_user": "100",
      "view_count": 80,
      "download_count": 14,
      "package_size": "811.84 KB",
      "access": [
          "guest",
          "subscriber",
          "administrator"
      ],
      "user_access": [
          "admin"
      ],
      "individual_file_download": "1",
      "cache_zip": "-1",
      "template": "link-template-calltoaction1",
      "page_template": "page-template-1col-flat",
      "files": {
          "1": "The Alchemist.pdf"
      },
      "fileinfo": {
          "1": {
              "title": "The Alchemist",
              "password": "",
              "license_price": {
                  "statdard": "",
                  "extended": "",
                  "unlimited": ""
              },
              "price": ""
          }
      },
      "package_dir": "",
      "publish_date": "2019-04-01 12:00 am",
      "expire_date": "2019-08-31 12:00 am",
      "terms_lock": "1",
      "terms_title": "Agree to terms",
      "terms_conditions": "You can't redistribute without prior authorization.",
      "terms_check_label": "Checkbox Label",
      "password_lock": "1",
      "password": "[123][456]",
      "password_usage_limit": "2",
      "linkedin_lock": "1",
      "linkedin_message": "LinkedIn Share Lock message",
      "linkedin_url": "https://www.wpdownloadmanager.com/",
      "tweet_lock": "1",
      "tweet_message": "Custom tweet message",
      "twitterfollow_lock": "1",
      "twitter_handle": "Shahriar",
      "facebooklike_lock": "1",
      "facebook_like": "",
      "email_lock": "1",
      "email_lock_title": "Subscribe To Download",
      "email_lock_msg": "",
      "email_lock_idl": "0",
      "icon": "https://example.com/wp-content/plugins/download-manager/assets/file-type-icons/arrow.png",

      "base_price": "12.00",
      "sales_price": "10.00",
      "sales_price_expire": "2019-08-31 12:00 am",
      "pay_as_you_want": "0",
      "license": {
          "statdard": {
              "active": "1"
          },
          "extended": {
              "price": "22",
              "active": "1"
          },
          "unlimited": {
              "price": "32",
              "active": "1"
          }
      },
      "discount": {
          "subscriber": "10",
          "contributor": "20",
          "author": "30",
          "editor": "40",
          "administrator": "50"
      },
      "enable_license": "1",
      "enable_license_key": "1",
      "free_downloads": [
              "/Applications/XAMPP/wpdm/wp-content/uploads/2019/04/The-Alchemist-free-sample.pdf"
          ],
      "meta_input":{
        "meta_key" : "Hello"
      }    
  }

here file attach should be like this,

"files": {
          "1": "The Alchemist.pdf"
      }

And for this default format, the file should be residing in wp-content/uploads/download-manager-files, thus the package should create with fa file. Please let me know if you have other queries

Thanks

in reply to: Subdomain License #170327

Tanvir
Spectator

As you are using sub domain for dev reason, you don’t need new license there. Your main domain is registered in wpdm.
You can delete the dev site when main site is completed.

Thanks

in reply to: Subdomain License #170290

Tanvir
Spectator

Hello,
To manage wpdm license please follow:

License

I hope it will solve the issue.

Thanks

in reply to: Private Message: Messages cant be displayed #170281

Tanvir
Spectator

Hello,
I have checked the issue.
Actually the chat plugin is conflicting with your activated theme. If I change the theme, it is working properly. Also deactivating the plugin is causing a php error because of your theme.
I would suggest to change the theme and check the issue. Also found that you are using an outdated version of wpdm. I would suggest to update your wp version too. I hope following these will solve the issue.
Thanks

in reply to: Change Page Template for All #170277

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: REST API Issues #170275

Tanvir
Spectator

Hello,

Could you please make sure that tags are working properly?
…/wp-json/wpdm/v1/… if v1 doesn’t work use v2 instead of v1.

If the problems still persists please provide me related categories, tags and website urls to test it from my side. If possible please also share admin access in a private reply.

Thanks

in reply to: Odd WPDM button showing after updating. #170274

Tanvir
Spectator

Hello,

Thanks for your reply.
I think it is a js conflict between any other plugins with wpdm.
I would suggest to temporary deactivate/reactivate other plugins and check which plugin is actually conflicting with wpdm.
You can also disable wpdm js files from Downloads > Settings > User interface to check if it fixes the issue.

However, if the issues still persist even after following my suggestions, please share temporary admin access of your website in a private reply. it will help me to solve it quickly.

Thanks

in reply to: REST API Issues #170236

Tanvir
Spectator

Hello,
Hope you are well.
Let me know please are you using the below addon and have you followed the doc here properly?

Download Manager REST API

Thanks

in reply to: Author’s Page #170235

Tanvir
Spectator

Hello,
Could you please share relevant urls from your website and let me know how it is currently and how you want it to be?
It would help me to understand it properly and resolve it quickly.
Thanks

in reply to: Odd WPDM button showing after updating. #170232

Tanvir
Spectator

Hello,
Sorry to hear about the issue.
Please share related url of your website to check the issue further and solve it quickly.

Thanks

in reply to: Private Message: Messages cant be displayed #170208

Tanvir
Spectator

Hello,
Have you checked the doc here properly?

WordPress Private Message

If the issue still persists, also please share the related url of your website to check the issue properly. if possible please also share admin access in a private reply.

Thanks

in reply to: Change Page Template for All #170204

Tanvir
Spectator

Hello,
If you activate this , you will get a option in Downloads > Settings > Default Values like this:
https://cdn.wpdownloadmanager.com/wp-content/uploads/2014/04/WordPress-Download-Manager-Default-Value-Options.png

Thanks

Viewing 25 posts - 1,801 through 1,825 (of 3,183 total)