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Nayeem Riddhi

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Apr 8, 2020 at 4:18 pm in reply to: Shortcode not working #125464

Nayeem Riddhi
Moderator

Hi,

What’s function is not working? and you can put your base_price and sales_price from package settings > pricing and discount section. Please check and let me know.

Thanks.

Apr 8, 2020 at 3:08 pm in reply to: How to show Packages as grid #125454

Nayeem Riddhi
Moderator

Hi,

You can check this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here one parameter called cols you can check this as your given value. also, you can check this doc too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Thanks.

Apr 8, 2020 at 3:02 pm in reply to: Need assistance in configuring plugin #125453

Nayeem Riddhi
Moderator

Hi,

It has been adjusted. Please check.

Thanks.

Apr 8, 2020 at 2:40 pm in reply to: Hide Login & Registration Page #125445

Nayeem Riddhi
Moderator

Hi,

Can you provide a screenshot from which menu you want to hide?

Thanks.

Apr 8, 2020 at 2:24 pm in reply to: Need assistance in configuring plugin #125442

Nayeem Riddhi
Moderator

Hi,

I have created a file called single-wpdmpro.php and adjusted there all your requirements. please check. and for the file-cart option, I will try to update you soon.

Thanks.

Apr 8, 2020 at 2:00 pm in reply to: Bulk import – special characters and google spreadsheets #125439

Nayeem Riddhi
Moderator

Hi,

Please check this file. I have saved the file as I image attached before, https://drive.google.com/file/d/1GscXQsnhh0IiNfUNrQwwIFFyY9aaNpPg/view?usp=sharing. It is working fine from my side.

img

Thanks.

Apr 8, 2020 at 10:47 am in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125426

Nayeem Riddhi
Moderator

Ok, I will try to check it soon.

Thanks.

Apr 8, 2020 at 10:46 am in reply to: https://i.hizliresim.com/6TTzRZ.png #125425

Nayeem Riddhi
Moderator

Yes, not will come again and if you want to give a download limit with the certain package or role, you can enable again it.

Thanks.

Apr 8, 2020 at 10:41 am in reply to: Custom icon #125423

Nayeem Riddhi
Moderator

Yes, You should back up them in your local PC, before updating.

Thanks.

Apr 8, 2020 at 10:36 am in reply to: Bulk import – special characters and google spreadsheets #125422

Nayeem Riddhi
Moderator

Please apologize for some late, just checking. I will try to update you soon.

Thanks.

Apr 8, 2020 at 10:34 am in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125421

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 8, 2020 at 10:32 am in reply to: SKP File Download Issue #125420

Nayeem Riddhi
Moderator

Hi,

You are using an old version of WPDM, can you please update it and also there are lots of plugins those are also very old version, can you please check them enabling/disabling. I hope you will find solved your problem with these steps.

Thanks.

Apr 8, 2020 at 10:20 am in reply to: Download limit for external link. #125419

Nayeem Riddhi
Moderator

Hi,

If you are want to give download limit any package you can set it globally for roles and in the related package settings. And for template tag, you have to place it properly in your template files

Thanks.

Apr 8, 2020 at 9:52 am in reply to: Download Link not working #125416

Nayeem Riddhi
Moderator

Hi,

Your problem has been solved. It was making conflict with WPDM – Image Button add on which is deprecated in our version. I have disabled it, now it is working. Please press CTRL + F5 for the cache and refresh the page.

Thanks.

Apr 8, 2020 at 9:27 am in reply to: Zip File is caching #125414

Nayeem Riddhi
Moderator

Hi,

If you have already uploaded files, they will remain in wp-content\uploads\download-manager-files and after deleting there, the files will be removed fro the related package.

Thanks.

Apr 8, 2020 at 8:55 am in reply to: site top menu is broken #125409

Nayeem Riddhi
Moderator

Hi,

It has been fixed. it has been adjusted from Downloads > User Interface > Bootstrap 3.

Thanks.

Apr 8, 2020 at 8:53 am in reply to: If I delete a Package – how do I delete attached files (sync) #125408

Nayeem Riddhi
Moderator

Yes, They have to be manually deleted, though you have already deleted the package.

Thanks.

Apr 8, 2020 at 8:44 am in reply to: setup login/user profile page #125406

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Apr 8, 2020 at 6:04 am in reply to: https://i.hizliresim.com/6TTzRZ.png #125401

Nayeem Riddhi
Moderator

Hi,

I have adjusted your menu issue from the Downloads > User Interface > Selecting Boostrap 3. now it has been fixed. however, for the download limit, you can set the download limit for any role as you wish, otherwise, you can make it deactivate for unlimited download.

Thanks.

Apr 7, 2020 at 5:10 pm in reply to: Invalid Download Link Redux #125382

Nayeem Riddhi
Moderator

Hi,

Not required to create a new ticket for this, I will check it soon your previous ticket here, https://www.wpdownloadmanager.com/support/topic/invalid-password-link/

Thanks.

Apr 7, 2020 at 5:08 pm in reply to: Adding to WordPress Site #125381

Nayeem Riddhi
Moderator

Hi,

Are you trying for looking shortcodes using in the page, you can check it here and use them in post/page https://www.wpdownloadmanager.com/doc/short-codes/

Thanks.

Apr 7, 2020 at 5:05 pm in reply to: WPDM Backend Style not loading after Update to wordpress 5.4 #125380

Nayeem Riddhi
Moderator

Hi,

Please apologize to me for some late. It is basically you can see it is giving server error. you should contact with the server administrator for this issue.

Thanks.

Apr 7, 2020 at 4:52 pm in reply to: https://i.hizliresim.com/6TTzRZ.png #125379

Nayeem Riddhi
Moderator

Hi,

I have checked the issue. it was getting by default download limit:0. I have set it 20, now it’s working If you are using the add on please set the value with the related role for the download limit. otherwise, you can also deactivate it.

Thanks.

Apr 7, 2020 at 4:17 pm in reply to: Template Preview not working #125373

Nayeem Riddhi
Moderator

Hi,

Please create a general package with all requirements and press the button for the preview. I hope you will see the preview of any templates. and if not, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 7, 2020 at 4:08 pm in reply to: Lock Option “EMail lock” is not working. #125370

Nayeem Riddhi
Moderator

Hi,

It should work. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Viewing 25 posts - 18,126 through 18,150 (of 19,626 total)
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