Nayeem Riddhi

Hi,
Can you please check those,
1. check your download manager category access to the subscriber role Downloads > Categories > Your category
2. check Downloads> Settings > Basic > Access Settings > When a user is not allowed to download: Hide Everything
3. You can also set option from Your package > Package Settings> Allow access

• This reply was modified 6 years, 4 months ago by Nayeem Riddhi.

Does this problem occur only + symbol included images? let me know, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Made it private, it was done mistakenly, sorry about this

Please mail support@wpdownloadmanager.com for any payment and subscription-related issue with your order id details.

Thanks.

if there is no file present in a package, you can try this in your page or link templates,

<?php if(count(WPDM()-package::getFiles($ID, true)) > 0 ) { ?> [download_link] ?php } ?

Thanks.

you can also try == double equal operator for checking if it is true like,

else if(strpos($filesdata, 'pdf') == true ) {
echo do_shortcode("[pdf_thumb_175x250]");
}

Please mail support@wpdownloadmanager.com for any payment and subscription-related issue with your order id details.

Thanks.

Hi,

You can use this add on for this, https://www.wpdownloadmanager.com/download/wpdm-default-values/, it will help you for bulk apply

Thanks.

Hello,

Sorry for taking some time. it has been solved now, both in frontend and backend. check now. very appreciated for having patience.

Thanks.

Hi Web Guy,

It is redirecting me to some pages which are under basic user. I can’t able to login to the WordPress admin dashboard. please check

Thanks.

Hi @baileydigital-com,

Open a separate topic for your query, please

Thanks.

Hi,

This needs some customization. you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Glad to hear that 🙂

I have tried according to your way also, but not saving taxonomy,

CODE:

<?php
function wpdm_change_post_status($id, $post){
    $post = $_POST['test-research'];
    wp_set_post_terms($id, $post, 'download-tag-checking');
    // wp_set_object_terms($id, $_POST['test-research'], 'download-tag-checking', true);
}
add_action('edit_package_frontend', 'wpdm_change_post_status', 10, 2);
add_action('create_package_frontend', 'wpdm_change_post_status', 10, 2);
?>

I am discussing about it with the senior developer

Hi,

You should save the templates ACTIVE_THEME/download-manager/page or link_templtes and files should be the same name. thus, you can change the templates according to your own way.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking and adjusting the issue no #2, #5 and #6 and others may be featured request or need improvement.

Thanks.

I have seen after login, it doesn’t show as much as slow you are saying. it is the usual speed as I have visited. please try to clear the site cache, it should give more speed.

Thanks.

Hi,

Which version of WPDM you are using?

Hi there,

WPDM doesn’t restrict any region. though it is working all of the other rest of region

Yes, possible. There need to create a single-wpdmpro.php file in your theme folder. And edit as your own requirements. if you can’t do it. please elaborate on your requirements here. I shall try to make it for you.

Thanks.

Hi there,

This error is showing while trying to login

There has been a critical error on your website. Please check your site admin email inbox for instructions.

please check

Thanks.

just checking…sorry for the inconvenience

For getting order id you can mail support@wpdownloadmanager.com

Thanks