Nayeem Riddhi

Hello,

You have marked that problem has been resolved. does the issue persist? let me know.

Thanks.

Yes, available. please visit Downloads > Settings > Basic > Misc Settings. you shall find necessary shortcodes and also the settings for login/register. please check

Thanks.

Hi,

Please follow these steps below for updating the Plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

This should be answered here, https://www.wpdownloadmanager.com/support/topic/how-to-2

Hi,

For #1, The download/purchase label of the packages shortcode Buy by default in nature. for modifying it, it needs customizing the file.

For #2, The errors are coming maybe there some conflicts with other plugins, you can check to enable/disable them.

For #3, For download links in the email, you should use [#download_url#]

let me know.

Thanks.

Hi,

You can put like this && $extra_search['category'][0] !='category_id') in addon wpdm-archive-page\tpls\advanced-search-result.php in line number 72like this if(isset($extra_search['category']) && !empty($extra_search['category']) && $extra_search['category'][0] !='category_id'). please check and let me know, if it works for you.

Thanks.

Hi,

Due to our recent update of WPDM pro, we have changed the custom template style. A new update of the default value add-on will be released within the next few hours.

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There is called an add on named Download Notifications that enables you to notify instantly when someone downloads a file from your site. https://www.wpdownloadmanager.com/download/download-notifications/. please check, it may help you.

Thanks.

I think the frontend uploader has been customized, so that, it doesn’t getting the link label as well as the attached file. Have you customized the frontend uploader? let me know.

Thanks.

I have seen that there are 48 plugins installed on your site. Can you switch theme to others or you can also enable/disable plugins for checking if there any conflict remains. It is working fine from my side. please check.

Thanks.

For #1, it should send the mail after customizing the email template too.

#2, how do you have customized the admin email template, can you provide the template or provide screenshot

#3, This can be issue, i shall check it.

Thanks.

Credentials not working, saying,

Error: Invalid Password.

please check.

There is an option in form-lock add on like as the image attached, it will show once in the same session,

however, the email lock has not to be implemented yet now.

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

The CSS will come according to the theme design. And the design needs to be adjusted manually, what changes you need to adjust. you can also provide some screenshots.

Thanks.

There may be an option within your enfold theme too for the issue. you can also check them.

Thanks.

In the next updated version, you shall find the adjusted version.

Thanks.

Hi,

#1, what additional message do you want to send? please add the message here.

#2, Does the admin mail send through the WPDM mail settings? which email you have customized before?

#3, Mailchimp problem is stable or not, let me know.

Thanks.

Hi,

I think your requirements are you want the email, as well as the submitting form values, also some custom message in the email. Have I got you? let me know.

Thanks.

SVG upload is blocked for security reason. For enabling, please put this code in your theme functions.php,

add_filter("wpdm_blocked_file_types", function ($file_types){
    if(isset($file_types['svg'])) unset($file_types['svg']);
    return $file_types;
});

Thanks.

SVG file showing invalid type may be an issue. Soon you shall be updated about this. and for this package, https://karleyhall.com/download/face-shield-printable-pattern-pdf/ maybe not attached correctly, because your other zipped attached files are working properly.

So, it is your stable version. The design of button breaks after upgrading the version. Will you upgrade the version now for checking, i shall try to make adjustments for you.

Thanks.

I think the file named windows-Art.svg. The file with a zipped, downloading fine from my side. Can you clear your cache from your browser please. and let me know.

Thanks.

Does it causing for the main download option or file lists download like the individual download option? in that case, you should check the Increase download count on individual file download option from Downloads > Settings > Basic. please check.

Thanks.

Hi,

Please give your related page. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Where you are trying to do it? is it related to WPDM or any customizing section

Thanks.