Nayeem Riddhi

Hi,

Please select “Save in file” and then save settings. That will restore previous session management options and everything will work fine, however, we are coming with a new update within the next 24 hours with the fix. you will find it Downloads > Settings > Privacy > Temporary Storage Management

Thanks.

Yes, I have checked now. they are working now. Maybe for the master key got to expire. so that, it was redirecting to the invalid download link. There also caused this issue for Private Download Link Usage Limit or Private Download Link Expiration Period or sometimes wpdm-cache read-write permission. Anyone facing this problem should get help here.

Thanks.

Hi @portalkairos,

Please open a separate ticket for that

Thanks.

For #problem_1, You are getting one for admin email other is seller email. For that, you are getting two mails

And For #problem_2, I think you meant the option beneath Frontend Settings form Downloads > Settings > Premium Package
Ask for billing address on the checkout page has been checked, if you checkmark this option, your billing address will be shown.
let me know.

Thanks.

Hi,

You can follow these steps for updating your WPDM,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

I have checked that, you are using an old version. can you update it to the latest version and let me know if it works for you.

Thanks.

Now, It is adjusted with Bootstrap 4. I have put an adjusted code in your theme style.css. please check.

Thanks.

Hi,

Now Download link is Ok, I have adjusted it from your custom wpdm-all-downloads.php file.

Thanks.

Please, give your temporary wp-admin login details in a private reply for adjusting. I shall make it for you

Thanks.

No, I have seen from your page URL that, the bigger button is no more. so thought that it has been adjusted. please let me know if you need further assistance.

Thanks.

Hi,

It may need some customization. you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

please give your location file, where you have registered this customized shortcode

Hi,

Are you using a custom shortcode? I have checked that, you are using rs_wpdm_all_packages shortcode. This is not our listed shortcode. can you explain it more?

Thanks.

Hi,

I think you are uploading file from Select Server option. however, for now, you can upload files from select file option.

and you can see this doc for maximizing your upload file limit, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/

Thanks.

Hi,

Please select “Save in file” and then save settings. That will restore previous session management options and everything will work fine, however, we are coming with a new update within the next 24 hours with the fix. you will find it Downloads > Settings > Privacy > Temporary Storage Management

Thanks.

Hi,

Your page has been adjusted, https://kuotareguler.com/app/. it was needed to change the bootstrap version Bootstrap 4 to Bootstrap 3 from User Interface

and I have also created a link template called ICON AND TITLE in your link-template section. please check and let me know.

Thanks.

Please add this code to your theme style.css

@media only screen and (max-width: 600px) { 
    
.w3eden .media { display: table-cell; } 
span.text-muted.ml-4 { white-space: nowrap;} 
a.wpdm-download-link { width: 100%; margin-top: 8px;} 
.w3eden h3 a { font-size: 24px; } 

}

I think it may help you. please hard reload the page or for windows press ctrl + f5. if it doesn’t help you,

Please, give your temporary wp-admin login details in a private reply for adjusting.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for again adjusting.

Thanks.

Yes, possible, you can use the Gutenberg block, this add on, https://www.wpdownloadmanager.com/download/gutenberg-blocks/. it will help you to choose from the Gutenberg block for all the packages.

Thanks.

Hi,

Please select “Save in file” and then save settings. That will restore previous session management options and everything will work fine, however, we are coming with a new update within the next 24 hours with the fix. you will find it Downloads > Settings > Privacy > Temporary Storage Management

Thanks.

Has the problem been solved? if possible,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

It is under the privacy section. Downloads > Settings > Privacy > Temporary Storage Management