Forum Replies Created
Please kindly check this reference too, https://community.cloudflare.com/t/issue-with-office-web-viewer/142970
It may need to customize the page template of packages. Please kindly check and let me know.
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I have back with information from our development team that, Any firewall rules, hotlink protection, or security layers could block or redirect traffic from view.officeapps.live.com when trying to fetch a file from your domain. It is working properly on our test site. Please kindly check.
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Hello Product Registration.
Hope you are well. And sorry for the inconvenience. Please kindly share the order id details, thus we can check the issue further. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Do you want to show related downloads in footer? Please mention the place. Please kindly check.
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For common page template and bulk apply you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/.
And for related downloads do you want to show it footer or previous item or next item beside. Please kindly check.
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Can you please elaborate on one you downloaded text issue? Please kindly check.
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Are you meaning tracing worksheets this page, https://sh.neerajaneja.com/downloads/english-worksheets/? Please kindly check and let me know.
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Hello Mark T,
Hope you are well. Thanks for writing to us. If possible, can you please, give your temporary wp-admin login details in a private reply for making a sample for you. Please kindly check.
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Can you upgrade WPDM PRO version to the latest, it is older version you are using. Please kindly check.
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The credentials are not working. Please kindly check.
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Am i able to disable all plugins and can switch theme here? Please kindly let me know.
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If possible, can you please, give your temporary wp-admin login details for staging site in a private reply to check the issue.
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Hello Courtney Huber,
Hope you are well. Can you please kindly share the related URLs for having close look for this issue? if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Glad to hear that. I think your issue maybe resolved. Please kindly let me know if you have any more queries.
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For increasing upload limit, you can check our this article,
How to Increase the Maximum File Upload Size in WordPress Download Manager
Please kindly check.
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Can you please try now? Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you and kind regards
Hello Cornelis Bockemühl,
Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
It is generating error while clicking for audio as I image attached,
I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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Are you facing issue with audio is not playing issue. Please kindly check and let me know.
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Hello Bart van den Dool,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards