Nayeem Riddhi

Hello Neera Kumar,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Hope you are well. For your license issue, Can you please explore this doc details, https://www.wpdownloadmanager.com/doc/settings/license/ and copy again the license key from your account and put the license key on Downloads > Settings > License section. Please kindly check and let me know.

Thank you and kind regards

Hello Paul Gallina,

Hope you are well. Here are the shortcodes , https://www.wpdownloadmanager.com/doc/short-codes/, you will be also find the demos of shortcode here.

For more interactive usage you can check this add-on shortcodes demos, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, Please kindly check.

Thank you and regards

Yes, you can use if you already purchased this, DIRECTORY ADD-ON,

[wpdm_archive_compact template="default" order_by="post_title" order="ASC" items_per_page="12" cols=2]

And for layout, use Metro Style link-template and its id link-template-msthumnail. Please kindly check.

Thank you

Hello,

All shortcodes are not in same appearance, different shortcodes have diffrent appearance. So i have shared the close shortcodes that you may like, there is also demo available in my shared links. Please kindly check.

Thank you

Call to Action 4 is not the ID of the link-template , please visit Downloads > Templates > Link Templates for that. And for filter you can check other shortcode if those meet your requirement. Please kindly check.

Thank you

For category filter you can use other shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/,

Also explore these shortcode, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

For download tiles you can use Call to Action 4 link template from Downloads > Templates > Link Templates.

Please kindly check

Hello WAFWA Admin,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

I have checked your CSV that it has no existing IDs that will overwrite the existing packages. Also category has same values which were creating issues, please kindly check.

Thank you

Please kindly do, how to the issue may get resolve and also knock me if you need any help. Please kindly check.

Thank you

Are you trying to use two shortcodes on same page? Please kindly elaborate and let me know.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and kind regards

It is may be not here, https://staging15.livingroomconversations.org/download/communicating-with-care/, Please kindly check.

Thank you

Please kindly give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.

Thank you and kind regards

You have to use this shortcode,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

And for display layout you can use Call to Action 4 link template from Downloads > Templates > Link Templates. Please kindly check.

Thank you

Can you please share the related URLs or shortcodes you are using? Please kinmdly check.

Thank you and regards

It is working properly from our site, https://wpdmpro.w3eden.com/download/xlsx-file-test, I think it may have a conflict between your plugins or theme. Can you test disabling one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking.

Please kindly check and let me know.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you and kind regards

The new shared CSV has the same categories which you are facing trouble,

Can you please kindly check.

Thank you

The CSV file you are sharing has the categories what you are claiming issue, so the the issue is happening, now your shared URL is not valid to download the CSV file. Please kindly check.

Thank you

The CSV file you have shared has this categories, please kindly check the categories column, https://drive.google.com/file/d/1Uy2JblWyZkK6BfCu6cPAjVG-P2w-_-gD/view?usp=sharing.

Please kindly check.

Thank you

While accessing URl, this message is showing,

You don't have permission to access this page

Please kindly check.

Thank you

Can you please kindly check now if categories okay or not. Please kindly check.

Thank you

Hello Amir Mohammadi.

I think I have replied on your topic. Please kindly check.

Thank you