Forum Replies Created
Hello Matthew McCray,
Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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The issue has been fixed. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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I see the issue, the username you can’t able to change but billing email you can change it from Billing Address section from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, Please kindly check.
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For category description, I have already forwarded it to our related team. If more issue you have please kindly let us know, we shall try to help you.
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Can you provide screenshots here in private reply for checking the issue in detail? You can upload your screenshots here,
Please kindly check.
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Hello,
I can’t getting what you are talking about email in the username field. Username has it’s own field, it doesn’t keep email. Please kindly let me know.
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We are checking the issue. I have already forwarded your issue to team authority. Please kindly check and let me know if you have any more queries.
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Username can’t be changed. But you can change email address. Please kindly check.
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Are you talking about Basic Profile section email address? Please kindly check and let me know.
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Hello Courtney Huber,
Hope you are well. Please try from here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, You can update your profile info. from here. Please kindly check.
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Do you want to show category description similar these category page, https://sh.neerajaneja.com/downloads/english-worksheets/? Please kindly check and let me know.
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Can you please share URL where the category description is not showing? And for another section do you want keep it below the related section? Please kindly check.
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Please download this single-wpdmpro.php file and replace it in your attire theme , let me know if it works for you.
please kindly check.
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Hello Thomas Harris,
Hope you are well. Please check WPDM – Premium Packages activate or not. For this plugin you maybe getting this message. This is also our plugin using for premium packages/files. Please kindly check.
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Ok, which design you want for related Downloads, and for related downloads do you want to show same category downloads? Please kindly check and let me know.
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No, you may knock here for your custom work, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
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It may need custom code. However, here we generally do not provide custom code solutions without support. I hope you have understood. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
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Your Double payment has been refunded. Please kindly check now.
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It may also need to make a suitable design for your requirement. Please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, with your details requirement. Please kindly check.
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If the roles or options not come automically with FacetWP, It may require to take customization work. You can also knock here with your details requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
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Hello Derrick Jackson,
Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your site ? Please kindly check and let me know.
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Hello Johnny,
Hope you are well. For bulk apply to many packages, you can check this add-on,
Please kindly check.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards