Forum Replies Created
We have not implemented option for WPForms, but we have option for Live Forms and Gravity Form [wpdm_package_id] as a default value, the tag will be replaced by package ID automatically when rendering a form. Please kindly check.
Thank you
Our team reports that,
The issue seems to be related to the users Amazon S3 bucket configuration. The upload request from users site to S3 is being blocked due to CORS (Cross-Origin Resource Sharing) restrictions, and that’s why the following errors are showing
error: https://prnt.sc/QVJiNPidBmb7
User need to edit the Cross-origin resource sharing (CORS) configuration for the S3 Bucket.
In the AWS console:
Navigate to S3
Find your bucket name in the search
Click the Permissions tab
Find the Cross-origin resource sharing (CORS) section and click the “edit” button
Put the json code, adding users domain origin to the AllowedOrigins array and save the changes.
json:
[
{
"AllowedHeaders": ["*"],
"AllowedMethods": ["GET", "PUT", "POST", "DELETE", "HEAD"],
"AllowedOrigins": ["https://user-site-domain.com"],
"ExposeHeaders": []
}
]Please kindly check and let me know.
Thnak you
Your live site doesn’t showing the old version. However, you are using the old version of WPDM – Archive Page. Please kindly update it to the latest version. Please kindly check.
Thank you
Hello Ralf Korn,
Hope you are well. Really sorry if you are facing trouble with this message. But we don’t update plugin frequently. It may be one time in per month or one time within two months. Please consider this for now. Please kindly check and let me know if you have any queries more.
Thank you and regards
Yes, I confirmed information from our team authority that, you can send package name to email with form lock and live forms plugin. Please kindly check.
Thank you and regards
I have forwarded information to our related team authority again. Please kindly check and let me know if you have any more queries.
Thank you and regards
Hello nesf,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconveneince. For amazon s3 upload issue I have already forwarded it to our team authority. And for asset manager issue, does the File Browser Root from the settings get changing while switching free to PRO. Please kindly check and let me know.
Thank you and regards
I am talking with our team authority with your requirement. Meanwhile please kindly let me know if you have any queries more. Please kindly check.
Thank you and regards
I want to know more elaborately, when you create File(in free version)/Package(in Pro version), then you attach files to that File/Package. Do you want to send your users via Email the attached file name which the user will download or the whole File/Package name that we identify from WP-Admin > Downloads section. Please kindly check and let me know.
Thank you and regards
Do you want to send via email attach file name individually or whole file/package name? Please kindly check.
Thank you
I think your new site proper migration is not happend, please check your site settings, permalink settings also if you know debugging you can check through debugging why the download page is not coming. Please kindly check.
Thank you
Hello Theo Wormsbaecher,
Hope you are well. I suggest you to use Form Lock, it has extended options that you may can collect information from your users. However, for details you may check these articles and plugin pages,
Form Lock – Ask users to fill a form to get access to download
also our form plugin, live form, https://www.wpdownloadmanager.com/download/wpdm-live-forms/.
Please kindly check and let me know.
Thank you and regards
When visting this page, https://jnbr.org/download/strategies-for-establishing-thailand-as-the-worlds-food-capital it is giving page can’t be found, can you please elaborate on it? Please kindly check and let me know.
Thank you and kind regards
You shall be updated here from our team or I may also update you here.
Thank you
Ok, you can share your credentials in the private reply. Please kindly check.
Thank you
You can follow this doc, for overriding existing packages please use ID column in your CSV files,
And for sample CSV file, you can use it, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Please kindly check and let me know.
Thank you and regards
Please kindly check if your credentials for amazon s3 is ok or not. Also check when rendering the interface where you are facing issue, from browser console if any errors appearing or also you can check network tab for the response. It can also have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also can switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello luukmuu lakkanacheewan,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
For license key, please check these two articles,
Please kindly check and let me know then.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
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Thank you