Forum Replies Created
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Tobias Schulte,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Branislav Vuinovic,
Hope you are well. I have checked that, the topic has been marked as resolved. Has the problem been resolved on your side? please check and let me know
Thank you and regards
Hello Carlo Dojmi di Delupis,
Hope you are well. please tell us details about the information you want to put on the invoice. Thus, I can forward it to our related team authorities. please check and let me know
Thank you and regards
Hello midihead7,
Hope you are well. And sorry for the inconvenience. We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards
Hello Goode,
Email lock and file lock options should work properly from your site from the latest version. For checking it may have to update the plugin to the latest version. I hope you have understood.
Thank you and regards
Hello Bart van den Dool,
Hope you are well. For audio files, it will play for the related audio file and also it will display the audio file name. A package may contain multiple audio files, so the file name is relatable. However, if you want only the package name, it may require you to take a customization service. You may also knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
Hello Goode,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jeff Young,
Hope you are well. For the column/row spacing, and button size/spacing, you can adjust the shortcode parameter and can also customize the related link-template. And for the other options, you can use CSS or can take our customization services from here too, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. I hope you have understood. please check and let me know
Thank you and regards
Hello Martin Santamaria,
Hope you are well. Are you searching for this option as I image attached,
This option is coming from the backend WordPress admin panel. please check and let me know
Thank you and regards
Hello Manuel,
Hope you are well. Are you searching for such an add-on like this,
please check and let me know
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thank you again and regards
Hello Andy Gilbert,
I have checked your issue. The template hierarchy is not working from your active theme because it may be conflicts with your theme scripts. Switching to another theme the template file overwriting is working properly as expected. please check and let me know
Thank you and kind regards
Hello pelin sazaklı,
Hope you are well. And sorry for the inconvenience. According to the terms and policy, if the product does not work for you within 14 days, a refund can be applied. However, for now, you can turn off auto-renewal. I hope you have understood. please check and let me know
Thank you and regards
Hello Andy Gilbert,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Kevin Yarbough,
please check now, I have adjusted the page from Front-end Settings > Login Page from WPDM settings. I hope now, it is working properly. please check and let me know
Thank you and regards
Hello Kevin Yarbough,
Can you please elaborate more on your issue? Clicking or browsing the account page redirects to the WPDM Login page now. please check and let me know
Thank you again and regards
Hello david,
Glad to hear that, it is working now. However, for the auto-renewal issues, please send an order note from the older details page,
Page URL: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Thank you again and regards
Hello david,
You can continue with this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, please check here, https://www.cedim.org/wpdm-test. Somehow jstable=1 is not working from your site or may be conflicting somewhere. please check and let me know
Thank you and regards
please check now. It is working now, https://www.cedim.org/wpdm-test/, please check and let me know
Thank you again and regards
Hello david,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Kevin Yarbough,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Trisha Miller,
Thank you too. You can also keep a feature request here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/
Thank you again and regards
Hello Marcel,
Yes, it is possible, you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/
Thank you and regards
Hello Olomedia,
We are checking the issue and already forwarded the issue to the team developers. soon you shall be updated.
Thank you again and regards