I’m trying to use a custom page template. Following the instructions on https://www.wpdownloadmanager.com/doc/template-files/ I’ve copied the supplied page-template-default.php, made some ajustments and saved the file into /{child-theme}/download-manager/page-templates/ and selected “Default Template” in the Package settings. Unfortunately it still picks up the “Default Template” in the plugin folder. I’ve also tried placing page-template-default.php into /{child-theme}/download-manager/ and I’ve tried changing the filename and WPDM Template name. The only way I’ve managed to use my custom template is to save it into /wp-content/plugins/download-manager/src/Package/views/page-templates/{custom-name}.php. Unfortunately this gets deleted when the plugin is updated. How do I use a custom template in a child theme?
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
I have checked your issue. The template hierarchy is not working from your active theme because it may be conflicts with your theme scripts. Switching to another theme the template file overwriting is working properly as expected. please check and let me know