Forum Replies Created
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thanks for your appreciation and regards
Hello Shayne Rivas Shiells,
The issue has been fixed. The fix will be also added with the next update. Thanks for your appreciation.
Thank you again and regards
Hello Shayne Rivas Shiells,
The credentials you have shared are not working. please check and let me know
Thank you and regards
Hello Larry Longton,
Hope you are well. Are you talking about the User dashboard profile image here, https://try.wpdownloadmanager.com/user-dashboard/
For uploading files/images you can check these docs too,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/
However, to adjust the dashboard page, you can point to your requirements here. please check and let me know
Thank you and regards
Hello Justin Black,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Shayne Rivas Shiells,
Hope you are well. Can you please try reinstalling it or reactivating the WPDM Plugin? This process might recreate the missing table. please check and let us know. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello JUNTO LLC,
Hope you are well. To show a single pdf preview use the template tag [doc_preview] in your page template. For creating a new template you can check this doc, https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/
For more template tags, you can check this details doc too,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
please check and let me know, if those help you. please let me know how more how can i help you.
Thank you and regards
Hello Joost Leenaars,
Hope you are well. Yes, the expiration date for downloads is available in the PRO version, please check my attached image,
And for your second question, yes, it is possible in the PRO version, please check my attached image,
And for other PRO options, you can also check here, https://www.wpdownloadmanager.com/pricing/
please check and let me know if you have any queries.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thanks for your appreciation and regards
Hello JUNTO LLC,
For now, bulk apply to media library files is not available. But you can also keep a feature request here,
And for your other question, uploaded directly in the Media Library show the Media Library, and uploaded through the WPDM interface you can see the files from this directory wp-content\uploads\download-manager-files. please check and let me know, if you have any queries.
Thank you again and regards
You are welcome. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Hello JUNTO LLC,
Hope you are well. You can restrict the media library file with a certain role with the Protect This File option as I image attached,
please check and let me know, if it helps you
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
Sorry for the inconvenience. Can you please try this code in your Link Template,
<a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> [title] </a>
please check and let me know
Thank you and regards
I have found the issue. After keeping empty the Allowed file types to upload field as I image attached,
The file attached is working fine from my side. I have created this package then https://www.crossocean.com/download/wpdm-test/, i think there may be a typo error among the file type. please check and let me know
Thank you again and regards
While trying to check the issue again from the backend this message is showing as I image attached,
Can you please check and let me know?
Thank you and regards
Hello Josh Rudzek,
Hope you are well. For your first format, you can also try this,
<a href="[download_url]" class="btn btn-info"> <i class="red far fa-file"></i>[title]</a></a>
For template tags, you can visit here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
please check and let me know
Thank you and regards
Hello Giuseppe Di Menno,
Hope you are well. Your installed plugins folder is residing in wp-content\plugins\ this directory. You can change the file browser root. And for the WPDM packages files, those that are uploaded and attached are residing in wp-content\uploads\download-manager-files. Any feature request you want you can submit here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know
Thank you and regards
Sorry for the inconvenience. The packages were showing for some moments for caching. However, I am forwarding the issue to our team authority. Thanks for your appreciation.
Thank you and regards
The file attached is working properly from our side with the latest version. Please deactivate and activate the plugin again. Have you tested enabling/disabling other plugins for checking also switching the theme? please check and let me know
Thank you and regards
The default Values add-on will help you set default values for package settings so that you don’t have to repeat those every time you create a new package. You are also capable of bulk applying to the packages. However, please let us know, how we can help you more.
Thank you and regards
Hello Dave,
Hope you are well. You want to stop any non-logged-in user from viewing the individual package pages. I think When a user is not allowed to download: Hide everything will be enough for this requirement. However, non-logged-in still can see all packages with the login required message for this page, https://www.envyustestserver.com.au/meertens/packages/. Please check and let me know, if you need any help more.
Thank you and regards
Sorry for the inconvenience. I think it may be a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another. please check and let me know
Thank you and regards