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Humayon

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Viewing 25 posts - 2,326 through 2,350 (of 2,803 total)
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Jul 13, 2021 at 1:01 pm in reply to: Archive page “Loading” message hangs #157264

Humayon
Spectator

Hi @untitledtm,
Please try with the Settings>Updates section first if not work then do it manually.
Hope you understand now.
Thank you

Jul 13, 2021 at 12:40 pm in reply to: Error! No ‘WPDM_CatPackages’ #157261

Humayon
Spectator

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Jul 13, 2021 at 12:37 pm in reply to: Front end submission issue #157259

Humayon
Spectator

Hi @raouf,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Jul 13, 2021 at 11:39 am in reply to: Emails no longer being sent with Download Notifications #157254

Humayon
Spectator

Hi @partnerrelations,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you

Jul 13, 2021 at 8:57 am in reply to: Set all documents to use new link template #157232

Humayon
Spectator

Hi @zwanets,
Yes, sure please go ahead and try that method.
But don’t forget to try the PRO version method as well.
Best Regards

Jul 13, 2021 at 8:24 am in reply to: Set all documents to use new link template #157227

Humayon
Spectator

Hello @zwanets,
Hope you are doing great today.
You can use the below add-on in order to set the new link template on all of the documents at a time.

WPDM Default Values


Alternatively, Based on the above-mentioned scenario you can edit the default link-template as well by following this so that it applies to all default link templates.
However, for the PRO version, you can edit a template easily by following this.
Let us know if you need further assistance regarding this matter.
Thank you

Jul 13, 2021 at 7:51 am in reply to: Free Add-ons #157221

Humayon
Spectator

Hello @gartenbewertung,
You are welcome. Yes, please spare us some additional time while the update is being prepared.
Thank you too for your cooperation and great patience.
Best Regards

Jul 13, 2021 at 7:40 am in reply to: Archive page “Loading” message hangs #157217

Humayon
Spectator

Hello @untitledtm,
We will add the latest version of the WPDM- Archive Page add-on in the next update which will be released ASAP.
So, please be patient and cooperate with us.
Thank you

Jul 13, 2021 at 4:38 am in reply to: Major issue after update to 6.0.2 #157201

Humayon
Spectator

Hi @cdierkermacoairfans-com,
We tried to login but it’s not working. Please check this.
And please share the related page/file/package URL with us where the issue exists.
However, we have released the latest update 6.0.3. Please update to the latest version. It may solve your issue.
Hope you understand.
Thanks.

Jul 13, 2021 at 4:33 am in reply to: Page Template Issue #157200

Humayon
Spectator

Hi,
The admin-login credentials you have sent is not working. Please check this.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Also, please update your WPDM copy to the latest version 6.0.3 it may solve your issue.
Thank you

Jul 13, 2021 at 4:14 am in reply to: Downloads are working and add-ons are updated #157198

Humayon
Spectator

Hi @cwlc,
We have tried to log in to your admin area but it’s not working. Please check this and let us know the valid admin URL.
Also, there is some console error present like this.
However, please make sure that you are using the latest version 6.0.3 of the plugin.
Thank you

Jul 13, 2021 at 4:03 am in reply to: Exporting/Importing from one site to another #157197

Humayon
Spectator

Hi,
Hope you are doing great today.
Please follow this doc properly in order to bulk import packages properly.
Let us know if you need further assistance regarding this matter.
Thank you

Jul 13, 2021 at 4:02 am in reply to: https://members.nationalpharmacy.ca/ #157196

Humayon
Spectator

Hello @nationalpharmacy,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you

Jul 12, 2021 at 5:06 pm in reply to: Fatal error after auto-update of WPDM-Archive #157174

Humayon
Spectator

Hello @casperitchmarketing-dk,
Please check now. It should show the latest updates if have any and will also visible in the future as well.
However, we are improving the add-on update routine.
Thank you

Jul 12, 2021 at 3:56 pm in reply to: Blank page after uploading files #157166

Humayon
Spectator

Hello @thandiinlondon,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and admin URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue is appearing.
However, please open a separate topic in the future so that we can give you a better solution ASAP.
Thank you

Jul 12, 2021 at 3:15 pm in reply to: Activate sign-up issue #157163

Humayon
Spectator

Hello,
Glad to hear that your issue has been resolved.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thank you

Jul 12, 2021 at 2:30 pm in reply to: Archive page “Loading” message hangs #157151

Humayon
Spectator

Hello,
According to the latest update of WPDM, you also need to update the other add-ons as well. please update them, or you can download them from here.
In our inspection, we found that you are using an older version of the WPDM- Archive Page and WPDM – Default Values add-on.
Thanks.

Jul 12, 2021 at 2:02 pm in reply to: Toolbar not working anymore with version 6.0.3 #157144

Humayon
Spectator

Hi @gdrjm,
Thank you for letting us know about the issue.
We found the issue and I have forwarded it to our core development team.
However, they have ensured that it will be adjusted through the next plugin update.
Best Regards

Jul 12, 2021 at 1:59 pm in reply to: WPDM Directory Add-on / Advanced Search filtering broken #157142

Humayon
Spectator

Hello @candidenovellic-com,
We found the issue and releasing an update for WPDM Directory Add-on ASAP. Please update it and it should solve your above-mentioned issue.
Let us know if you need further assistance regarding this matter.
Thank you for your cooperation.

Jul 12, 2021 at 9:26 am in reply to: possible to get tags in category? #157116

Humayon
Spectator

Hi @nealz,
Thank you for letting us know about it. I have forward it to our relevant team and soon it will be adjusted.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

Jul 12, 2021 at 9:23 am in reply to: Not Authorised Error #157115

Humayon
Spectator

Hello @tcamp,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin.
Please update your plugin to the latest version and it should solve both of the above-mentioned issues.
If it doesn’t work, please, give your temporary wp-admin login details and admin URL in a private reply for checking the issue.
Thank you

Jul 12, 2021 at 8:49 am in reply to: possible to get tags in category? #157109

Humayon
Spectator

Hello,
Hope you are doing great today.
Please use [wpdm_packages] short-codes in order to achieve your above-mentioned functionality.
More details can be found here.
Thank you

Jul 12, 2021 at 3:47 am in reply to: Update message #157094

Humayon
Spectator

Hi @eiichik,
Thank you for your reply.
Please check for latest update by following this or you can download from here.
With Regards

Jul 12, 2021 at 3:44 am in reply to: Activate sign-up issue #157093

Humayon
Spectator

Hi @aka-ahouloucabira-ci,
Hope you are doing great today.
Make sure that this option is enabled and you are using the [wpdm_reg_form] shortcode.
If, still the problem exists then please provide us with the relevant page/file URL. Also, if possible can you share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Thank you

Jul 11, 2021 at 1:00 pm in reply to: There has been a critical error on this website (WPDM – Button Templates) #157050

Humayon
Spectator

Hello @rgarrison,
Thank you for letting us know about it.
We will investigate the issue deeply and will adjust it on the next release if we found any issues.
Also, hopefully, if you try now it should show the latest version.
Regards

Viewing 25 posts - 2,326 through 2,350 (of 2,803 total)
1 2 3 … 93 94 95 … 111 112 113