Hello,
Please ensure that WPDM Pro, WP Membership and Extended shortcode addon are in the latest version.
If the problem still exists then please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Related web page URL
We are looking forward to hearing from you.
Hello,
It seems due to the custom template the shortcode not appearing.
Please try with this instead: [wpdm_package id="package-id-here" template="link-template-default"]
Regards
Hello,
Thank you for your reply.
Can you please let us know which short code you are using exactly?
So that we can test it in our end as well.
Regards
Hi,
Thank you for writing to us.
You can use this [wpdm_package id="package-id-here"] shortcode to embed the download.
Also, there are some other helpful shortcodes can be found here: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/
Reards
Hi,
Thank you for writing to us.
Yes, a license is for a single website.
However, you can update our Developer package by paying the difference.
Also, please check our refund policy from here: https://www.wpdownloadmanager.com/terms-and-conditions/
Regards
Hello,
Thank you for writing to us.
First, Please try switching to another theme, like Twenty Twenty-one
, and check whether the issue persists or not. If not, then it is the theme that is causing the error.
We are looking forward to hearing back form you.
Regards
Hello,
Thank you for your reply.
I was referring to this I tried adjustments mentioned in other forum posts, but still could not fix it.
However, It is hard to determine the issue without looking at your website.
So please share your website credentials in a private reply so I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Related page URL where the issues are exists
I am looking forward to hearing from you.
Hello,
Thank you for your reply.
We are checking your issue and will let you know an update once we have any.
We appreciate your patience and cooperation regarding this.
Regards
Hello,
Thank you for your reply.
In that case, could you please create a staging site with identical settings and share the credentials for that? This way we can debug things in the exact same environment as your live site.
Here is a video to help you create a staging site – Link to the Video.
Looking forward to resolving your issue asap.
Hello,
Thank you for writing to us.
It is hard to determine the issue without looking at your website.
So please share your website credentials in a private reply so I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Relaed Page URL
We are looking forward to hearing from you.
Hello,
Thank you for your reply.
As it’s a duplicate post, could you please continue on your other forum posts?
If still, the problem exists then you can share the form post here so that I can check.
Regards
Hello,
Thank you for informing us.
It appears that the image path is not valid.
Can you please try after reuploading the image to check whether the issue is getting resolved or not?
Regards
Hello,
Thank you for your reply.
Well, It is hard to determine the issue without looking at your website.
So, please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Related Page URL
Looking forward to hearing from you.
Hello,
Greetings for the day.
It appears that your topic has been marked as resolved.
Have you managed to fix your requirement?
Feel free to let us know if you need further assistance.
Hello,
Thank you for your reply.
I will forward your concern to our team and if feasible we may add this in the future release.
Regards
Hi,
We want to let you know that, we have found the issue and it will be adjusted with the upcoming update.
I am expecting that the update will be released tomorrow.
Thanks.
Hello,
Thank you for writing to us.
Unfortunately, that is not possible with the wp.org/WPDM Free version.
However, the WPDM Pro version offers a front-end UI to manage its own packages from the site front-end.
Demo: https://try.wpdownloadmanager.com/frontend-uploader/
Here’s our documentation for more details: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/
Regards
Hello,
Greetings for the day.
We are currently, investigating the issue and will let you know about it.
We appreciate your patience and cooperation regarding this.
Regards
Hello,
Thank you for writing to us.
Can you please share the related webpage URL so that we can check the issue initially?
Regards
Hello,
Thank you for your reply.
Please deselect the login page from WPDM settings should resolve the issue.
Here’s the reference screenshot: https://prnt.sc/HYHVVyfzFE3X
Regards
Hello,
Yes, you can modify the shortcode and put the parameter as orderb="download_count"
, which will show the most downloaded packages, or orderb="date"
to show the most recently uploaded packages.
Example: [wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="date" order="asc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]
For additional parameters and details please check our docs: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
I hope you understand.
Regards
Hello,
Thank you for your reply and glad to hear that.
However, if you need help with anything else, don’t hesitate to open a new thread.
Regards
Hi there,
Greetings for the day.
We have already resolved the referred issue in the latest version of the WPDM and PDF Stamper add-on.
Please ensure that you are using both of the add-ons’ latest versions.
Regards