Humayon

Hello Chris,
please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.

Hello Gayan,
It looks like your host/server is blocking the request. You may try adding the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, you also may contact hosting support.
Thanks.

Hi Gayan Fernando,
Welcome to the support forum.
Please, cooperate with us by providing your temporary wp-admin login details in a private reply so that we can debug and give you a prompt solution about it.
With Regards

Hello,
If you have used the Attire theme then the previous code should work.
However, in order to adjust the font weight with your new theme, we need your relevant page/file URL. Please share it with us so that we can provide you with the exact effective CSS codes.
Your previously provided link is not working. Please check this.
Thanks.

Hi Christoph K.,
Glad to hear that your issue has been resolved.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

Hello,
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

Hi MASUCCI F,
We have released an update(V 3.1.27) that will solve your issue. Please update and then let us know that your reported issue has been solved or not.
You can check the below link as well.

Upload and download is not working

Thanks

Hello Ruth,
Please open a separate ticket for the issue.
However, you have followed the below article properly?

Upload and download is not working

Thanks.

Hello Sethu R.,
Please add the below CSS in the Dashboard>Appearance>Customize>Additional CSS. It will solve your above-mentioned issue.

@media only screen and (max-width: 767px) {
  div#attire-content {
    padding-top: 8vh;
  }
}

Thanks.

Hi Christoph,
We have released an update(V 3.1.27) which will solve your issue. Please update and then let us know about it.
Thanks

Hello Ron,
We have adjusted your issue in the latest version. Please update your copy of the WPDM plugnin and then let us know if your above-mentioned issue has been solved or not.
Thanks

Hello Oliver H.,
Hope you are well.
Will you please share the related page/file/package URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
However, it will very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thanks

Hi Sethu,
Hope you are well.
Please provide us with the relevant page/file URL. Also, if possible can you share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Thanks.

H Ron,
Thank you for letting us know about it. I am going to forward your request to our core development team. Hopefully, we will adjust it in the next release.
Regards

Hi Joel,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

Hi Christoph K.,
Will you please share the related page/file URL with us?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks

Hello Jeanne,
Thank you for contacting the support forum.
Will you please share the related page/file URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
However, it will very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Hi Sarah,
Unfortunately, the requested feature is not currently available.
​But it’s a great idea. I have forwarded it as a feature request to our core development team. I’ll discuss this feature with my team and make it available with the coming version.
Cheers!

Hello Kevin,
You are welcome. Also, glad to hear that your issue has been resolved.
If you get some free moments, please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.
Thanks

Hello Jonas K.,
If you leave the Allowed file types to upload empty like this then it will allow you to upload all default WordPress allowed file type.
All default accepted file type list can be found here.
Thanks.

Hi Christopher,
Please check this screencast and this screenshot properly.
Also, you can add a custom file type by following this article.
Hopefully, your problem will solve. If not then please provide us with your admin login credentials in a private reply so that we can debug it properly.
Thanks.

Hello Markus,
Thank you for the clarification.
At admin, if you show more download entries/items then the error may appear. Please check now we have resolved the issue. You can follow this for future refference.
Best Regards

Hello Stefano.
You are welcome.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Best Regards

Hello Markus,
Hope you are well.
Please provide us with your temporary wp-admin login details in a private reply so that we can debug it properly and give you a better solution about it.
Also, if possible share related file/package URL as well.
Thank you