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Data is not updated in mailchimp with Add-On MailChimp

Viewing 11 posts - 1 through 11 (of 11 total)
May 7, 2021 at 4:35 am #152077

Oliver Hernandez
Participant

Hi,

I bought you the mailchimp addon from you, but I found a problem. When you send the information from the pop up form when you want to make a download, this data is sent to mailchimp. But if this person mistakenly typed your name, and performs another download and corrects your data, it is not updated in mailchimp.

I await your comments,
Thank you

May 7, 2021 at 6:28 am #152080

Humayon
Moderator

Hello Oliver H.,
Hope you are well.
Will you please share the related page/file/package URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
However, it will very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thanks

May 7, 2021 at 3:29 pm #152153

Oliver Hernandez
Participant
This reply has been marked as private.
May 7, 2021 at 6:32 pm #152179

Nayeem Riddhi
Moderator

Sorry for the inconvenience. checking your issue soon

thanks

May 8, 2021 at 7:24 am #152197

Nayeem Riddhi
Moderator

Hello,

Are you trying the same email? Generally, Mailchimp does not accept spamming. if you trying the same email it will prevent it. please try with another device or you can also try the browser.

Thanks.

May 8, 2021 at 6:02 pm #152238

Oliver Hernandez
Participant
This reply has been marked as private.
May 10, 2021 at 11:47 am #152297

Oliver Hernandez
Participant

The problem is not spamming. We have to use Mailchimp forms for our newsletter subscribers, some users have changed their names, phone, address that these details have been updated automatically in MailChimp. However, the DM is not doing that process as expected.
Could you please help us to fix this?

May 11, 2021 at 6:03 pm #152470

Oliver Hernandez
Participant
This reply has been marked as private.
May 11, 2021 at 8:09 pm #152483

Oliver Hernandez
Participant
This reply has been marked as private.
May 11, 2021 at 9:29 pm #152493

Nayeem Riddhi
Moderator

please check your PRO support ticket and please let me know if your MailChimp issue solved yet or not

thanks

May 11, 2021 at 10:36 pm #152500

Oliver Hernandez
Participant
This reply has been marked as private.
Viewing 11 posts - 1 through 11 (of 11 total)

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