Memory Problem

Viewing 6 posts - 1 through 6 (of 6 total)
#151837

Markus Schulte
Participant

Fatal error: Allowed memory size of 402653184 bytes exhausted (tried to allocate 60918080 bytes) in /usr/www/users/tckleb/wp-includes/wp-db.php on line 2056

Since we are getting more and more Files in the Download section the system keeps getting slower and slower and with the last file we put in we now get this error in the backend and the frontend. I read a lot here in the forum before asking and the overall solution seems to be raising the memory limit to 1024, which is simply not possible in a quite standard hosting package and from my point of view also not needed. Is there any other possible solution?

The customer would possibly upgrade to pro, but I don’t see that helping with the memory problem. Both sides in the backend and frontend which display all files put out the error. If I only got some Downloads on a page in the frontend it seems to work. Looks like it’s running out of memory when too many files are getting diplayed.

What can we do?

Thanks for your help!

Cheers, Markus

#151873

Humayon
Moderator

Hello Markus,
Hope you are well.
Please provide us with your temporary wp-admin login details in a private reply so that we can debug it properly and give you a better solution about it.
Also, if possible share related file/package URL as well.
Thank you

#151894

Markus Schulte
Participant
This reply has been marked as private.
#151952

Humayon
Moderator

Hello Markus,
Thank you for the clarification.
At admin, if you show more download entries/items then the error may appear. Please check now we have resolved the issue. You can follow this for future refference.
Best Regards

#152294

Markus Schulte
Participant

Guys – the REAL solution is to just delete the download history in the plugin settings – this frees up alle the memory problems.

#152306

Humayon
Moderator

Hi Markus,
Thank you for letting us know about the REAL solution. We will note this for future reference.
Also,if you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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