Humayon

Forum Replies Created

Viewing 25 posts - 2,651 through 2,675 (of 2,803 total)
in reply to: List all downloads JS error #154176

Humayon
Spectator

Hi @bebold,
Please use order_by="title" or jstable=0which will solve the issue.
Let us know if still, the problem exists or not.
Thanks.

in reply to: Block Video Downloads #154147

Humayon
Spectator

Hi @pn2021,
You are welcome.
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: Download Failing After Upload Size Increase #154146

Humayon
Spectator

Hi @pn2021,
Please clear cache and stats and stats from the WPDM privacy settings for once, and if you are not using the latest version, update your plugin. We have adjusted the memory usage issue already, you shouldn’t require to increase memory, any server with minimal requirement where WordPress runs smoothly, The WPDM also will do so.
Hope you understand now.
Thank you

in reply to: Download Failing After Upload Size Increase #154118

Humayon
Spectator

Hello @pn2021,
Hope you are well.
Will you please share the related page/file/package URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also please try after making a similar change to the server files as was done to increase upload size to make the download successful and then let us know about it.
With Regards

in reply to: The images are not downloaded but opened directly #154115

Humayon
Spectator

Hello @kromin,
You are welcome.
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: 2 Column Card Body Not Working On Desktop #154114

Humayon
Spectator

Hi,
You are welcome.
Have a nice day for you too.
Best Regards

in reply to: 2 Column Card Body Not Working On Desktop #154110

Humayon
Spectator

Hi,
In order to get that option, you have to use the below add on.

Gutenberg Blocks


However, you have to use cols=2 in the shortcode like this.
Hope your problem will be solved.
Thanks.

in reply to: 2 Column Card Body Not Working On Desktop #154102

Humayon
Spectator

Greetings,
Hope you are well.
Please check this setting it might solve your issue.
If still, the problem exists then please share your temporary admin login info in a private reply so that I can check it.
Thanks.

in reply to: Remove Border In Card Body #154092

Humayon
Spectator

Hi,
Yes, it’s looking great.
Feel free to contact us again for further assistance and we will gladly help you.
Have a good day.

in reply to: Remove Border In Card Body #154090

Humayon
Spectator

Hello,
I think you forgot to add the username.
However, please add the below CSS in your currently active theme and it will solve your issue.

.link-template-default.card.mb-2 {
    border: none;
}

It should look like this after applying the above-mentioned CSS.
Let me know if you need further assistance regarding this matter.
With Regards

in reply to: Remove Border In Card Body #154087

Humayon
Spectator

Hi @sethu,
Please share the related URL with me so that I can give you the valid CSS. If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you.

in reply to: Error with image in PDF Stamper #154074

Humayon
Spectator

Hi @lucvg,
Hope you are well.
Will you please share the related page/file/package URL with us?
If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thanks.

in reply to: Pagination / Navigation Issue #154058

Humayon
Spectator

Hi @guardian88,
If you like our plugin and found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

in reply to: Unable to find ‘Enable Form Lock’ #154057

Humayon
Spectator

Hello,
If you get some free moments and like our plugin, please give us a 5* here.
It will inspire us a lot.
Thanks.

in reply to: Renew membership plan – billing #154056

Humayon
Spectator

Hello @beemateseniorenanimatie,
Welcome to the support forum.
In the next billing cycle, a subscriber will be charged automatically on the initially selected payment option.
Also, the Pro Membership plugin sends a reminder email about subscription renewal 1 week before the renewal date. Recurring payment should be automated as well.
However, We have Mollie add-on, but it is not compatible with the Pro Membership add-on yet ( only works with the premium packages ). We will add pro membership compatibility with Mollie payment gateway soon.
With Regards

in reply to: Hide Usergroup in fronted upload #154048

Humayon
Spectator

Hello @onlineatwork,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

in reply to: Defaukt values not applied on frontend #154047

Humayon
Spectator

Hello @jaimbateman,
If you get some free moments and if you like our plugin as well as support, please give us a 5* here. It will inspire us a lot.
Thanks.

in reply to: File liste of package #154043

Humayon
Spectator

Hi @sqmedia,
Hope you are well.
Please use the below template tag in your related package file which will display all the files in a package as a list.
[file_list]

If you want to add the template tag in a template file then you can follow the below procedure.

By default, you are using link-template-default.php for the link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to add the above-mentioned template tag there.

Hope you understand.
Thanks.

in reply to: Reset password problem #154032

Humayon
Spectator

Hi @rodrigo,
If you love our plugin and support, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

in reply to: Reset password problem #154031

Humayon
Spectator

Hello @gilmourw,
Hope you are well.
Have you updated your WPDM plugin?
Are you still facing such an issue?
If so then please share your WordPress admin login credentials because previously you have provided the user login credentials with us in a private reply so that we can debug and give you a better solution about it?
thanks

in reply to: The images are not downloaded but opened directly #154030

Humayon
Spectator

Hi @kromin,
Sorry to hear that you are facing such an issue.
Please provide us with the relevant page/file URL. Also, it will be very cooperative if you share your WordPress admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
With Regards

in reply to: Asset Manager don’t work #154029

Humayon
Spectator

Hello,
Yes, please spare us some additional time while the update is being prepared.
Stay with us.
Have a good day.

in reply to: Asset Manager don’t work #154026

Humayon
Spectator

Hello,
Yes, we have found and reproduced that the Asset Manager is not letting upload a PDF file.
I have forwarded it to our core development team and it will be adjusted in the next plugin update.
Thank you.

in reply to: How to integrate package name in email #154025

Humayon
Spectator

Hi @harshwebshark,
Hope you are well.
We are sorry to say that currently, we are not providing such functionality. Also, the email is controlled by the form plugin. WPDM have nothing to do there. However, we are going to add this option ASAP with our LiveForms plugin.
Hope you understand.
Best Regards


Humayon
Spectator

Hello @bkraus,
In the latest version of the WPDM, we have disabled the download-description shortcode for security purpose.
I have forwarded it to our core development team and hopefully, in the next release of the WPDM, we will adjust this issue.
Thank you for your understanding and cooperation.
With Regards

Viewing 25 posts - 2,651 through 2,675 (of 2,803 total)