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Asset Manager don’t work

Viewing 8 posts - 1 through 8 (of 8 total)
May 20, 2021 at 2:10 pm #153977

Stefano Sudati
Participant

Hi
I have this error when i upload a pdf file with asset manager.

ERROR:
<anonima> https://gruppofini.it/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-asset-manager:1547
Incorrect contents fetched, please reload.

Can you help me please.

May 20, 2021 at 3:59 pm #153988

Tanvir
Moderator

Hi,

Is there a conflict with other plugins? have you checked with deactivating or reactivating other plugins? please check, and let us know.

If still, the problem happens, please provide wp admin access in a private reply to check further.

thanks.

May 20, 2021 at 4:09 pm #153990

Stefano Sudati
Participant
This reply has been marked as private.
May 21, 2021 at 5:40 am #154000

Tanvir
Moderator

For the asset manager issue, your ‘Server File Browser Base Dir’ in Settings > Basic is not set properly. Please see the image link below and set it properly here

screenshot
and let us know.

Thanks.

May 21, 2021 at 6:19 am #154006

Stefano Sudati
Participant

Hi Tavir
i set it as you say me but it don’t work 🙁

May 21, 2021 at 3:44 pm #154026

Humayon
Moderator

Hello,
Yes, we have found and reproduced that the Asset Manager is not letting upload a PDF file.
I have forwarded it to our core development team and it will be adjusted in the next plugin update.
Thank you.

May 21, 2021 at 3:53 pm #154027

Stefano Sudati
Participant

Hi Humayon
Perfect! I wait the new one. 🙂

May 21, 2021 at 4:11 pm #154029

Humayon
Moderator

Hello,
Yes, please spare us some additional time while the update is being prepared.
Stay with us.
Have a good day.

Viewing 8 posts - 1 through 8 (of 8 total)

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