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Hi,
I had created a link template some time ago, and it’s been working perfectly until a recent update. I have a link in the template that goes to another page, but now it just opens a white box titled “Download” and nothing else. See attached screen shot.
The page this is happening on is: https://herald.rosenzfield.com/free-resources/publications/
and happens when you click the “Request Copy” button. The Download button works fine.Hi Support Team,
after I installed the newest plugin on our site, some of the packages cannot be downloaded anymore. The message ‘file not found’ ist displayed. Can you please check this link: https://www.technical-fixprotocol.org/recommended-practicesguidelines/
Why is the file not found?
Regards, EvaHi,
by default the title of a package that is displayed via wpdm_category links to the page with all the stats etc.
Is it possible to have this link directly to the file just like the download button?
Thanks!
Hi there, hope you’re all well.
Some time ago you did some custom work for us on our site https://jacobi.net/
We currently have the following setup
1. Files stored on our server.
2. Our script can be run to populate the packages and package categories as well as setting template.
3. Site visitor browses categories to get to package and fills out the access request form.
4. Once access request is received we set a password and then send it out via the system.Step 2 isn’t working too well at the moment and we need to look at it to fix it.
However our clients requirement for the online downloads library has now changed.
They want to just get an email requesting a specific file and then they will send Box links manually in response to that email.
So my question is – Can we refine steps 1/2 so that we can populate our site based on the box.com stored contents? OR do you have an import script that sets package categories based on the directories that the files are stored in?
Any help would be much appreciated, it’s been a while since this was working correctly.
Thanks,
Ben
In reply to: link-expired.txt
In reply to: "Verifying" message never goes away
In reply to: link-expired.txt
In reply to: link-expired.txt
Topic: link-expired.txt
Good afternoon. Ever since the upgrade to the new Premium Packages I have been having issues with my orders/downloads. Hasibul has helped correct front-end and guest-order issues. However now there is an expired-link.txt that is being produced at the end of the order process. I have cleared page, site and computer cache and reset # downloads/user but I can’t get past this. Haven’t seen any solutions yet on the forum, any help is appreciated. Will provide login credentials in a private message. Thanks!
Scott
In reply to: Expired Link – Ongoing Issue
Thanks Victoria, I am also having this issue. I have reset the package # downloads/user, cleared computer and site cache, still get the expired-link.txt file. Any thoughts are appreciated, thanks for the help.
Scott
In reply to: WPDM All Downloads table, packages unclickable
Hi,
Please send login in private reply to check the title link issue.
And you can bulk change the icons of the package with default values addon.
Thanks
In reply to: 404 on file download
In reply to: Show TOP Downloads in List
Hi,
Please use the following shortcode on the page, And replace the link template id with your custom template id.
[wpdm_packages template="template-id-here" order_by="download_count" order="desc" paging="0" items_per_page="10" cols=1 colsphone=1 colspad=1 title="Most Downloaded Packages" desc=""]Thanks
In reply to: File_list shortcode duplicating
Hi,
A client has approached me regarding their website on which WPDownloadManager is used. Previously they have uploaded a file for which they provided links to their customers to download files.
The problem is whereas the plugin generated file download URLs like:
http://www.theirdomain.com.au/download/test-file-1/?wpdmdl=1111&ind=asjMrqXhsvuiyXXZi0Cc0qwNHYQA6Kv2YPmwLlPfX4rKba14qFOuQa2bhbqj35_fJ5_5oB-Mf9eMQMkULGvto1u0AJR6oXuhjC1WIBtVhJqOu35Owe3hWEJUoxKXfhz… they truncated the file download URL before giving it to their customers:
http://www.theirdomain.com.au/download/test-file-1/?wpdmdl=1111Previously these truncated links worked for everyone. But now these truncated links only work for logged in users and not for general non-logged in visitors like it did before. I’m assuming the
indparameter is some kind of unique key. If a visitor visits that truncated link, they get a blank empty page, no error message.Since it looks like they have 100’s of these file download links provided to their customers, how can I get the truncated links to work again for non-logged in users again, like it used to about a month ago please?
Thank you.
Hi!
i am using download manager in my website, but i dont know if with the free version or pay version of the plugin i can redirect the user for my login page
For example i have this Link if the user click the link and it’s don’t log in, the download manager download a permission-denied.txt
I want when the user is not log in redirect to the login page
Thank you!
Thanks Hasibul for working on it. Not sure why you decided to change the settings to point to purchases after the order, would you explain? It produced the attached errors. I only allow for guest checkout, so I have changed that to orders. I have gone through a test transaction, which seems to pull up the download, but I get an expired link message. Please let me know your thoughts.
Scott
In reply to: Attach File URL
Topic: HTTP ERROR 500
Hi!
Download links are causing Internal Server Error 500:
Download page itself is working:
https://www.lemonbeat.com/download/iot-studie-2018/
I have changed nothing and it had been working before, it just happend.
Any ideas?
Best regards,
Manuel
In reply to: Template Name: Panel 1/3
Hi,
Sorry for late reply.
Use the following shortcode:[wpdm_category id="Category Slug(s)" toolbar="1" paging="1" order_by="title" order="desc" items_per_page="10" template="link-template-panel-1-3" cols=4 colspad=2 colsphone=1]change the category slug with your one. Details here.
Thanks
Hi,
I need to add a link to another download within various Package descriptions. The shortcode works on the Package preview page, but not on my web page, which uses a template to display the packages.
I’ve attached images for each step.
(Because the site is in development, I would have to send access privately if needed.)
Thanks,
C.In reply to: Moving from separate wordpress installation
I have managed to import the packages as per this link:
However I have a few questions…
1) The files don’t work. How do I set it up so that the MP3s from my old system still play?
2) The template setting hasn’t been applied in the import. Is there any way to quickly update the template for all packages?In reply to: 4.7.4 breaks layout
Hi,
Could you help me out with that? I’d like the page to display as it was before. Here’s my link template: –
<div class=’col-md-6′>
<div class=”panel panel-default”>
<div class=”panel-body”>
<div class=”media”>
[thumb_60x60]
<div class=”media-body”>
<h4 class=”media-heading” style=”font-size: 16px;color: #337ab7;padding-top: 0px;padding-bottom:40px;border:0px;margin: 0px;height: 20px;overflow: hidden”>[title]</h4>
<p style=”color: #666;”>[icon] Published [create_date]</p>
</div>
</div>
</div>
<div class=”panel-footer”><div class=”pull-left” style=”line-height: 50px;”><i style=”margin: 2px 0px 0 5px;opacity:0.5″ class=”fa fa-th-large”></i> [file_size]<i style=”margin: 2px 0 0px 45px;opacity:0.5″ class=”fa fa-download”></i> [download_count] downloads</div> <div class=”pull-right”>[download_link]</div><div style=”clear: both”></div></div>
</div>
</div>Ken
Hello,
I want users to be able to select single files from a package to download, and then they submit their email address, then they get emailed a link to download.
Single File Download is not working for me in this scenario. I have Single File Download enabled, I have Email Lock enabled. My link template is:
[file_list]
[download_link_extended]Should single file download work in this scenario?
