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Search Results
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In reply to: Automatic updates not working, can’t login
Hello Edukid,
Hope you are well. Thanks for writing to us.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
Automatic updates of wpdownloadmanager are not working.
In help I found this page that shows how to allow the plugin to login to my wpdownloadmanager account:
https://www.wpdownloadmanager.com/doc/updating-download-manager-to-the-latest-version/#:~:text=And%20to%20enable%20automatic%20update%2C%20you%20need%20to%20login%20to%20your%20wpdownloadmanager.com%20fromHowever when I go to Admin Menu Downloads Settings Updates on our website I see a empty list of “Purchased add-ons” below “Check for updates” and “Logout” buttons. I have recently changed the wpdownloadmanager account password so I click “LOGOUT” but the page just reloads the same as it was; there’s no login page to enter the new password.
I performed a manual update by downloading the zip of 6.5.4 and updating via the “Upload plugin” interface, but this didn’t fix the problem.
In reply to: Books related to the open book
In reply to: Search not working, based on Description of Package
Sure, but the search reveals ALL docs to ALL users – this is bad.
We are using this plugin because it allows us to assign downloads to users.
Search will bypass that… which is very very bad.In reply to: Search not working, based on Description of Package
Ok. So right now, there is absolutely no way for a client to login, and search for THEIR downloads, based on the Description, within the WP DL Manager plugin.
Only via the title of the package.
Just so we are clear. As I was originally told otherwise.Simon
In reply to: Search not working, based on Description of Package
Sure, but the Search shortcode you provided – if we use that, and give it to anyone, they can access ALL USERS downloads.
In reply to: Search not working, based on Description of Package
In reply to: Search not working, based on Description of Package
Can you please add it to our Downloads page, so I can see what you mean, as you do have access.
As I am confused.I know about the Allow Access option. But what do I put in there, so it allows access to all who are logged in?
Simon
In reply to: Search not working, based on Description of Package
Hi sorry can you please elaborate.
If you edit the page for downloads, you can see what code we have in there.
Are you saying that Shortcode can be tweaked so it CAN search in the Description – which is what I was told it could do in your livechat?And secondly, Within the Allow Access – are you saying there is no way right now with our paid account, to enable it so all who are logged in, can view certain Docs. IE. if the team wanted to make one Doc available to all clients – no way to do that?
In reply to: Search not working, based on Description of Package
I was told on the Livechat on here, that because we cannot search for File Names, we can simply put those file names in the Description, so users can search for it.
You are now saying, this is NOT possible. So if a client contacts them to say “I need that document called xxx, where do I find it”, they have no way to search for the file name, or any keyword. And if a Package has more than one file, it is totally impossible search for that filename.
That being said, if they are logged in, does the Default Search (top right of any page) let that search result find it? But NOT in the main Downloads screen?
It’s just so all over the place. And one doesn’t find out these things til we are using it.
No way to search for Filename.
And if that filename is listed in the Description, the Search in the Downloads screen, does not allow you to find the keyword added to the description.Oh boy.
Also, with regard to being able to enable a set file to be available in downloads to any logged in user – sorry we need to pay to be able to do that? Really?In reply to: Search not working, based on Description of Package
For now,
User Dashboard > My Downloadssection search option shall not work with keyword of package description, however, you can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. And for bulk apply toAllow Accessoption for package settings to your all packages you can check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/. please kindly check and let me know, if you have more queries.Thank you and regards
In reply to: Contents of download packages
Does this page come from the
Downloads > Categoriessection ? https://www.kennel-schmenger.net/downloads/studio-fall-winter-2024-25/ Or any shortcode. Please kindly check and let me know.Thank you and regards
In reply to: Search not working, based on Description of Package
Disregard our site’s main search please. That should not be showing any results from the Download Manager at all (tho it doesn’t matter, so long as it doesn’t show results NOW assigned to that user. That’s a security risk.
This is the search in the WP Download Manager Downloads area.
In reply to: Contents of download packages
In reply to: Remove the file download counter icon
Please go to
Downloads > Templatessection, then you can clone the Call to Action 4 template , from template edit option and then editor remove[download_count]template tag, then save the template and use this template in your package settings. I hope you have understood now. Please check and let me know.Thank you and regards
In reply to: Contents of download packages
You will get which template you are using for your packages from your
Downloads > All Packages > Any package Edit option > Package Settings > Link/ Page Templateoption. Please kindly check and let me know, if you have any issue.Thank you and regards
In reply to: Update changes affeting all my pdf files uploaded
Hello,
You have set all pdf to one folder and attach to the package. I will suggest you, please create new folder/folders for your PDFs, you can also categorized PDFs by folder naming, then attach as dir the folder to the package, thus I hope solve one of your issue. And enabling single file download not whole files, you may customize it by creating/cloning a template from
Downloads > Templatessection , then remove the main download template tag, keep only the [file_list] template, please kindly check the process and let me know, if it resolves your issue.Thank you and regards
In reply to: Update changes affeting all my pdf files uploaded
Hi
We have found out you can’t search by the file name, only the Package name or apparently the Description.
So our client has added a description with some specific terms.
But when you search in the Downloads screen for that word, nothing comes up. And the package is available to all.We know the Site Search can do it, but we need the Download Manager search to do it, and we were told it can.
Second question: if we want a package to be available to all who are logged in (not just “all visitors”), how do we apply that to the package?
Thanks.
Glad to hear that, the plugin is working fine 🤗
We have made a few changes, especially in the namespaces:
WPDM\__\Message, WPDM\__\DownloadStatsand few functions.If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you 🤗
In reply to: Download Limit Exceeded Message for Packages:
No, it works, the countdown shows 24 hours but it restarts every 48 hours, it would really take the downloads to restart every 24 hours
In reply to: Remove Thumbnail from categories / lists
You are not using
Downloads > Categories > Single Category, you are using[wpdm_all_packages]shortcode, you can customize the shortcode appearance following this doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. You can usecols="title"instead ofcols="page_link". Please kindly check and let me know.Thank you and regards
In reply to: Update not properly working
I went now to Downloads>Settings>License and pressed Save Settings. But still I do not have an option to “update” on the Plugins panel: It still tells me that my license has expired!
At the same time I really wonder why my paid initial license is not any more recognized. Normally I should not have to pay the license twice and still not get it working; this is at least my humble expectation – normally…
It really looks to me like things are pretty much messed up, with two versions being installed in parallel, somehow competing with each other so none of them can work properly!
In reply to: Update not properly working
Hello Cornelis Bockemühl,
Hope you are well. Thanks for writing to us. I think your other issues have been resolved without Advanced Access Control add-on update.
For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from
Downloads > Settings > License, and then please update the plugin from thewp-admin > pluginspanel.For saving settings again for the license key option from
Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboardPlugins > Add Newoption. I hope, thus it will resolve your issue. For theDownload > Settings > Updatesoption will not work properly for some server settings. please check and let me know, if you have any queries.Thank you and regards
In reply to: Remove Thumbnail from categories / lists
