Tahasin

Forum Replies Created

Viewing 25 posts - 1,826 through 1,850 (of 2,633 total)

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Sep 16, 2024 at 7:35 am in reply to: URL posting via Frontend Access now working #198866

Moderator

I have identified the problem: The OceanWP theme is blocking the URL from functioning properly. When you switch the theme, you can access the frontend URL upload option. Additionally, I have noticed that an update is available for the OceanWP theme. Please update the theme, as this may resolve the issue.

Kindly check

Sep 16, 2024 at 5:10 am in reply to: URL posting via Frontend Access now working #198865

Moderator

It’s working fine now. I am checking the issue and will update you shortly.

Sep 15, 2024 at 7:37 am in reply to: Bugs everywhere #198842

Moderator

If not, could you please make a test order and then cancel the subscription to see if the status updates correctly in PayPal?

Sep 15, 2024 at 7:19 am in reply to: Bugs everywhere #198841

Moderator

Have you considered using the PayPal Sandbox account to create a test order and then cancel the subscription?

Sep 15, 2024 at 7:06 am in reply to: Bugs everywhere #198839

Moderator

Is this issue occurring for every canceled status, or is it specific to a particular user?

If it’s agreeable to you, we may need to conduct testing from your site.

Sep 15, 2024 at 6:14 am in reply to: Bugs everywhere #198837

Moderator

We’ve reviewed the situation on our end, and everything appears to be functioning correctly.

Could you please try clicking the “RECONNECT” button and then check if the subscription status for id 504 has been updated in PayPal?

Please let me know if this resolves the issue.

Sep 13, 2024 at 6:09 pm in reply to: Bugs everywhere #198830

Moderator

I’ll provide you with an update on Sunday.

Sep 13, 2024 at 7:59 am in reply to: Bugs everywhere #198812

Moderator

Could you please confirm if this is version 3.8.1? We’re currently reviewing it and will get back to you shortly. Thank you for your patience.

Sep 12, 2024 at 8:28 am in reply to: How can I cancel my subscription? #198794

Moderator

Hello, zonkey

I hope you are doing well.

Kindly add a order note by follow this video

We hope to see you back soon! If you have any suggestions, notice any missing features, or have any concerns that might lead you to cancel your subscription, please let us know. Your feedback is invaluable to us!

Regards

Sep 12, 2024 at 5:25 am in reply to: Plugin paid but expired #198791

Moderator

Your order is active now. Kindly check.

Sep 11, 2024 at 9:33 am in reply to: Plugin paid but expired #198766

Moderator

Hello, Rudi Samyn

I hope this message finds you well. I apologize for any inconvenience this may have caused.
We are currently looking into the issue and will provide you with an update shortly.

Thank you for your patience.

Sep 11, 2024 at 5:15 am in reply to: Access Denied buttons not showing up in Safari and Firefox #198758

Moderator

This reply has been marked as private.

Sep 11, 2024 at 5:02 am in reply to: Two bugs encountered with “WordPress Private Message” #198757

Moderator

This reply has been marked as private.

Sep 10, 2024 at 5:47 am in reply to: Custom icons do not apply to list page since version upgrade #198722

Moderator

Make sure that you are uploading the icon from this location /wp-content/plugins/download-manager/assets/file-type-icons/your_icon_file_here

It should work, kindly check and let me know.

Sep 10, 2024 at 4:32 am in reply to: Two bugs encountered with “WordPress Private Message” #198721

Moderator

Thank you for providing such a detailed description in the video. We’re currently reviewing it and will update you shortly.

Regards

Sep 10, 2024 at 4:21 am in reply to: Custom icons do not apply to list page since version upgrade #198720

Moderator

We are checking the issue and you will be updated shortly.

Sep 9, 2024 at 1:38 pm in reply to: Custom icons do not apply to list page since version upgrade #198712

Moderator

Hello, Claude

I hope you are doing well and thanks for reaching out.

Could you please share the wp-login credentials and related URL of the pre-production site where the custom icon does not appear?

Regards

Sep 9, 2024 at 11:31 am in reply to: Two bugs encountered with “WordPress Private Message” #198706

Moderator

This reply has been marked as private.

Sep 9, 2024 at 8:24 am in reply to: Stats missing info – pulling “Guest” user #198704

Moderator

I hope you’re having a good day. I’m just checking in to see if you had a chance to review my previous message.

Sep 9, 2024 at 5:28 am in reply to: URL posting via Frontend Access now working #198703

Moderator

I’ve tried resetting the password, but I still can’t access the dashboard.

Here are a few things that might be causing the issue:

IP Block: It’s possible that my IP address might be blocked. This can sometimes happen due to security settings
Security Plugin: There could be a security plugin or setting that’s preventing me from accessing the admin area.

Could you please check if either of these issues might be affecting my access?

Sep 8, 2024 at 4:56 am in reply to: Two bugs encountered with “WordPress Private Message” #198695

Moderator

Kindly share wp-admin credentials in a private reply to check the issue from your end.

Regards

Sep 8, 2024 at 4:25 am in reply to: URL posting via Frontend Access now working #198694

Moderator

This reply has been marked as private.

Sep 8, 2024 at 4:11 am in reply to: Stats missing info – pulling “Guest” user #198693

Moderator

This reply has been marked as private.

Sep 6, 2024 at 5:35 am in reply to: URL posting via Frontend Access now working #198679

Moderator

This reply has been marked as private.

Sep 6, 2024 at 5:33 am in reply to: Stats missing info – pulling “Guest” user #198678

Moderator

Thank you for the note. I’ll keep that in mind and provide you with an update on Sunday.

Viewing 25 posts - 1,826 through 1,850 (of 2,633 total)

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