Tahasin

Forum Replies Created

Viewing 25 posts - 1,826 through 1,850 (of 2,435 total)
in reply to: Close Audioplayer #197429

Tahasin
Moderator
This reply has been marked as private.

Tahasin
Moderator

Hello,

Please try switching to a default theme, such as Twenty Twenty-Three or Twenty Twenty-Four, and let me know if the issue persists. If the problem continues after changing the theme, kindly share the relevant URL and your wp-login credentials in a private message so that I can investigate the issue thoroughly.

Regards

in reply to: Issue with Stripe Checkout #197425

Tahasin
Moderator

Hello,

Please share screenshots of the error and wp-login credentials in a private reply to check the issue.
Thank you, for your patience.

Regards

in reply to: Translatable strings missing #197423

Tahasin
Moderator

Hello, Corentin

Kindly click on the the sync button from loco translate, here is the screenshot. It should fetch all the missing strings from the language file.

Let me know, if the problem still persists.
Thanks for your patience.

Regards


Tahasin
Moderator
This reply has been marked as private.
in reply to: search with package’s tags #197392

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for reaching out.

Unfortunately, the search with tags option is not available right now. You can query downloads from specific tags, for more information, kindly pay a visit here

Regards


Tahasin
Moderator

We are checking the issue and you will be updated shortly. Thanks for your patience.

Regards


Tahasin
Moderator

Yes, you are correct. To enable others to download the files, you need to set the permissions to ‘Accessible to everyone’

in reply to: Billing/account issue #197381

Tahasin
Moderator

Hello, Addis Enterprises

I hope you are doing well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center.

Kindly send an order note describing your issue, from this page by following this

Regards


Tahasin
Moderator

I will give you an update today.

Thanks for your patience.

in reply to: Issue with checkout #197379

Tahasin
Moderator

Hello,

I hope you are doing well and thanks for contacting us.

To check the issue, please share related screenshots/URL and wp-login credentials in a private reply.

Regards

in reply to: Billing issue #197378

Tahasin
Moderator

Hello, Steve

I hope you are doing well and thanks for reaching out.

For a refund, kindly send an order note describing your issue, from this page by following this

Regards

in reply to: 3 plugins questions: download error & plugins version #197331

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Looking to Cancel & Refund #197330

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Translatable strings missing #197329

Tahasin
Moderator

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Image size error #197328

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: How to Disable Random Prefix in Uploaded File Names #197327

Tahasin
Moderator

Could you please share related URL/Screenshots regarding this issue and wp-login credentials in a private reply?

in reply to: How to Disable Random Prefix in Uploaded File Names #197326

Tahasin
Moderator

Hello, Kate

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: categories do not load #197325

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Can’t cancel my subscription… #197324

Tahasin
Moderator

Hello, Ralf

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Website Translations – Download Suite #197323

Tahasin
Moderator

Hello, Larry

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Invalid License Key Message #197322

Tahasin
Moderator

Hello, Jeff

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

in reply to: Reset password denied for every role #197321

Tahasin
Moderator

Thank you for sharing the information.

We kindly request your patience as the internet connection is still not completely restored. Rest assured, once everything is back to normal, we will ensure that your concerns are addressed promptly and you will be updated here.

Thank you again for your understanding and concern.

Best Regards


Tahasin
Moderator

Thank you for sharing the information.

We kindly request your patience as the internet connection is still not completely restored. Rest assured, once everything is back to normal, we will ensure that your concerns are addressed promptly and you will be updated here.

Thank you again for your understanding and concern.

Best Regards

in reply to: Issue with Stripe Checkout #197319

Tahasin
Moderator

Hello,

I hope this message finds you well. I am writing to sincerely apologize for the disruption in our services over the past couple of days. Unfortunately, we have experienced an unexpected technical issue due to a fire incident that broke out in our data center. This incident has caused a collapse of the internet connection country-wide, and as a result, we are currently not fully operational.

We will reach out to you as soon as the problem is resolved and ensure that your concerns are addressed promptly.

Thank you for your patience and understanding during this challenging time.

Regards

Viewing 25 posts - 1,826 through 1,850 (of 2,435 total)