Tahasin

Welcome !!

Sure, go over it and let us know the outcomes.

Regards

If you’re using a plugin like All-in-One WP Migration, Duplicator, or WP Staging then you don’t have to re-import the CSV file.

I will give you an update by tomorrow. Thanks for your patience.

Could you provide the login details, as the previous ones have expired?

Hello,

Have you tried clicking on the Reconnect button and see if the status changed to Active?

I will pass the stats report feature you mentioned to our development team and update you soon.

Regards

We sincerely apologize for the inconvenience caused by this issue. Thank you once again for your patience and support.

Have a great day!

Best regards

There’s no need for any additional steps, simply import the CSV file from your live site, and everything should work seamlessly.

If you found my assistance helpful, we would truly appreciate it if you could take a moment to leave us a 5-star review here: 5-Star Review. Your support means a lot to us! 🙂

Thank you

Welcome!!

If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.
Your support means a lot to us 🙂

Thank you.

Welcome!!

If you find my assistance helpful, we’d greatly appreciate it if you could leave us a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post.
Your support means a lot to us 🙂

Thank you.

No, it won’t include the children.

URL’s will appear like this

For that, you can create a simple link template using this tag [download_url] and name the template for example abc. Then you can use this template in this short-code: [wpdm_category id="slug" template="abc" toolbar=0]. In this way you can get all the package link URLs for a particular category.

Hello,

I hope you are doing well and thanks for reaching out.

Are you trying to display all packages form a particular category? Please pay a visit here

Kindly check and let me know.

Regards

Hello,

Apologies for the misunderstanding. When more than one user comment on a single forum ticket, it can create some confusion. I hope you understand.

Let’s come to the uploading problem, could you kindly verify if your credentials have full access for uploading files? Please check and let me know.

Thank you!

It was caused by the data limit set for jstable. We’ve increased the limit on your end, and all the data is now displaying correctly. Please check and let me know.

Regards

We are checking the attachment button from mobile device and provide you with an update shortly.

Single tag

We are checking but please open a separate ticket so we can assist you promptly.

The sales report should include past orders.

Yes, the subscribers in the Download Managers are considered “email lock” subscribers(for particular packages) and are distinct from Pro Membership subscribers. The sales report will cover all items sold, regardless of whether they were downloaded by member subscribers or Download Manager subscribers.

To track member subscriptions, renewals, and cancellations, you can view the membership statistics here: Membership > Statistics. screenshot

Hello, Christine

I hope you are doing well and thanks for reaching out.

Could you please share a screenshot or the related URL of the drop-down you’re referring to?

Regards