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Recaptcha error

Viewing 11 posts - 1 through 11 (of 11 total)
Feb 18, 2025 at 8:47 am #203664

Paul Smith
Participant

Hello,
somehow the registration through Download Manager does not work anymore because of some kind of recaptcha error.
Can anyone help me please? The registration page is https://www.edvxpert.de/reg/

Feb 18, 2025 at 8:55 am #203665

Tahasin
Moderator

Hello, Paul

I hope you are doing well, and thanks for reaching out.

Could you let me know whether you’re using reCAPTCHA V2 or V3, and ensure that the reCAPTCHA settings are reviewed?

Please check and let me know.

Regards

Feb 19, 2025 at 10:02 am #203737

Paul Smith
Participant

Hi, we are using V2 and the settings are correct on https://www.google.com/recaptcha/admin/site/

Feb 19, 2025 at 10:13 am #203738

Tahasin
Moderator

Kindly share wp-login credentials in a private reply to check the issue.

Feb 19, 2025 at 10:21 am #203739

Paul Smith
Participant
This reply has been marked as private.
Feb 19, 2025 at 10:25 am #203740

Tahasin
Moderator

Thanks for sharing the credentials. We are checking the issue and provide you with an update shortly.

Feb 20, 2025 at 5:03 am #203765

Tahasin
Moderator
This reply has been marked as private.
Feb 20, 2025 at 9:23 am #203771

Paul Smith
Participant
This reply has been marked as private.
Feb 20, 2025 at 9:45 am #203772

Tahasin
Moderator
This reply has been marked as private.
Feb 20, 2025 at 10:07 am #203773

Paul Smith
Participant
This reply has been marked as private.
Feb 20, 2025 at 10:12 am #203774

Tahasin
Moderator

If you found my assistance valuable, I’d greatly appreciate a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.

If you need any further assistance, please feel free to open a new topic.

Thank you🤗

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