Tahasin

I’m glad to hear the problem has been resolved! If you have any further questions, please don’t hesitate to ask.

Regards

The page looks fine, I can’t see any errors.

Hello, Marco

I hope you are doing well and thanks for reaching out.

The issue may be caused by having multiple tables on the same page. You need to use only one table per page.

Regards

Hello, Luca

I hope this message finds you well and thanks for reaching out.

Are you trying to display the packages in a slider view for a particular category, am I correct?

Please check and let me know.

Regards

I am checking the issue and will give you an update shortly.

Hello, Francesco

I hope this message finds you well and thanks for reaching out.

Please share the wp-login credentials along with the URL of the download page where the critical error is showing.

Regards

Hello, Lorena

I hope you are doing well. The problem you’re facing is quite unusual and hasn’t been encountered before, which requires an in-depth investigation. Currently, we are unable to edit the plugin code due to restrictions on your server.

We will need your FTP information for further investigation.

Regards

I can add custom css for download button, please share wp-login credentials in a private reply.

Kindly share wp-login credentials in a private reply to check the issue.

Kindly try changing the page title

Hello,

I hope this message finds you well and thanks for reaching out.

Could you please clarify which downloads you’re referring to? A screenshot would be really helpful.
Thank you!

I’m glad to hear that you resolved the issue! If you have any more questions, please don’t hesitate to reach out.

If you found my assistance helpful, I would be truly grateful if you could leave a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post. Your support means a lot and truly inspires us!

Thank you! 🤗

To access the Link Template option, please navigate to the edit page. You’ll find it in the right sidebar. Here’s a screenshot that may assist you.
No, this is for both pro and free versions.

Hello, Giovanni

I hope this message finds you well and thanks for reaching out.

Please use this link template named: Default Template (Compact). It will only show the download button and hides the file information.

Regards

Glad to hear that, the issue has been resolved.

Please share the Login URL

Thank you for sharing the credentials. I’m currently reviewing the issue and will provide you with an update shortly.

Hello,

I hope this message finds you well and thanks for reaching out.

Please share wp-login credentials in a private reply to check the issue.

Regards

If you want to customize the download button, add custom CSS in the theme customization section.
It would be helpful if you could let me know what additional data you want to display besides the title and file size, so I can guide you accordingly.

Yes, you can customize as needed. Just be sure to keep a backup copy of the plugin for safety.

Hello, HappyHelper

I hope you are doing well and thanks for reaching out.

We have noted the features you requested and will update you on whether they will be included in the upcoming update.

Regards

I have checked the issue and will give you an update on it on Sunday.

If you allow me, I would like to try deactivating all plugins and switching to a different theme.