Tahasin

Hello, Nathan

I hope you are doing well and thanks for reaching out.

To disable auto-renewal, please send an order note from this page.

Regards

I will forward your request to our development team to see if it’s possible to include a customizable date format in the upcoming update.

Regards

Hello,

I hope you are doing well, and thanks for reaching out.

Thanks for sharing the credentials. We are checking the issue, and I will provide you with an update shortly.

Regards

I have forwarded the iPhone issue to our development team and will provide you with an update by tomorrow.

As I mentioned earlier, the plugin is designed to send notifications only for the first message to new users. For existing users, notifications will not be triggered. I will check with our development team to see if there are any specific precautions related to the server that could help improve message loading time.

I appreciate your patience.

Regards

I forgot to mention about our Form Lock add-on

Using our Form Lock you can achieve both of your requirements,

screenshot1
screenshot2
screenshot3
Form lock settings screenshot4

Please check

The following settings should set the login/register setup for entire website. Could you please share a URL where the download manager login not working?

Hello, Ami

I hope you are doing well and thanks for reaching out.

You can easily achieve login and register features using download manager plugin.

To set up login and registration pages, simply use the short-codes [wpdm_login_form] and [wpdm_reg_form] respectively on two separate pages named “Login” and “Register.” Then, choose these pages from the selection provided at this link.

Please check and let me know.

Regards

It will require customization because the email lock is configured to send emails to the specified input address regardless of the user’s login status.

Alternatively, you can try using the Download Notification add-on; you can apply Terms and Condition lock to your packages, ensuring that when a user downloads a package, you receive a notification email similar to this.

Please check and let me know.

Regards

Hello, Ami

I hope you are doing well, and thank you for contacting us.

Just to clarify, are you looking to receive an email notification whenever someone downloads from your site? Could you provide a bit more detail on what you’re trying to achieve?

Regards

Unfortunately, it will work for single video only. For playlist it might require customization. You can contact our customization team from here

Hello, Renier

I hope you’re doing well and deeply apologize for the inconvenience.

Could you please provide the order ID so we can investigate the issue?

Please check and let me know.

Regards

Previous custom codes are overwritten that is why the icons are not appearing, I am checking again.