Tahasin

Hello,

I hope you are doing well and thanks for reaching out.

Are you asking if the PDF can be displayed without redirecting to a download page?
Please check and let me know.

Regards

Do you want to display the folders like this? Here is the link: https://try.wpdownloadmanager.com/

I’ve spent about an hour testing on both our testing environment and your site, and I haven’t encountered the issue you described. After logging in, I was able to navigate the site without being logged out.

Kindly ask the client to test in:
Incognito mode
A different browser or device

Regards

Hello,

I hope this message finds you well, and thank you for reaching out.

– Just to clarify, are you referring to creating a download folder where multiple files can be grouped, allowing users to download them all at once?

– Yes, it’s possible to upload and download files using cloud-based storage services such as Dropbox Explorer, Google Drive, and Amazon S3. To enable this functionality, you’ll need to install the appropriate add-ons.

– Additionally, we recommend checking out our WPDM PDF Stamper add-on, which might be useful for your needs.

Please don’t hesitate to reach out if you have any further questions.

Regards

The next update will most likely be released tomorrow.

Kindly share the wp-login credentials in a private reply to check the issue.

I’ve forwarded all the relevant information to the appropriate team. I’ll keep you updated here as soon as any new information becomes available.
Thanks for your patience.

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

Hello,

I hope you’re doing well. We’re currently looking into the issue on our end and will provide you with an update shortly.
Thank you for your patience.

Regards

Then, you will receive a prompt response there.

Welcome!!

Hello, Paolo

I hope you are doing well and thanks for reaching out.

To meet your specific requirements, customization will be necessary. We kindly recommend reaching out to our customization team through this page.

If you have any further questions, please don’t hesitate to ask.

Regards

Your subscription is active now, please check.

Hello, @Ben

I hope you’re doing well. I apologize for the inconvenience and appreciate your patience.

We are checking the issue and will resolve it as quickly as possible.

Regards