Tahasin

Could you please share a screenshot of the code where the ‘(By | February 20, 2015)’ appears?

Hello, jonnylander

Hope you are doing well and sorry for the inconvenience.

– kindly make sure that all plugins are up-to-date.
– Switch to a default WordPress theme temporarily to see if the issue persists. If it doesn’t, the problem might be related to your current theme.
– Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

Let me know if the problem still persists after following the steps mentioned above.

Regards

We appreciate your keen observation and willingness to report the issue, which results in a significant impact on the improvement of our plugin.
This bug will be fixed in the next update.

Regards

I sincerely apologize for the delay.

Warning: Attempt to read property “post_title” on null in /var/www/wp-content/plugins/hide-page-post-titles/TJ-Plugins-hide-title.php on line 136 this warning is related to Hide Page And Post Title plugin.

[file_list] shortcode is a part of Download Manager but in this page, [wpdm_tree] shortcode has been used and it’s working fine. What I have found is there is a missing pdf icon for this file Tax Exempt Form.

Regards

Hello, Tim B

I hope you are doing well, and thanks for contacting us.

We are investigating the issue and will let you know about it shortly.

Regards

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or send an order note from your Order Details Page/Purchase Page

Hello, Roco Montgomery

Hope you are well and thanks for contacting us.

Yes, you are right, file should reside here wp-content/uploads/download-manager-files. For uploading the file you may follow this documentation.

You can add your files using ftp to the download-manager-files. Unfortunately, there is no other solution right now. We will update this REST API add-on soon.

Regards

Given that the issue does not pertain to the Download Manager. However, I have identified one error previously mentioned (check the screenshot). Please prioritize resolving this issue as it may potentially address the overarching problem. If not, consider temporarily switching the theme to identify whether the issue persists.

Regards

Hello, Sunil

I hope you are doing well, and thanks for contacting us.

If you want to change the Package/File payment method, then you can do it via premium package from here Downloads > Settings > Premium Package > Payment

For payment method of Download Manager Plugin, you can change it from here

Regards

I have attached the screenshot here

Hello, Lee Cloete

I hope you are doing well, and thanks for contacting us.

To attach more than one file, you have to use Download Manager Pro. Let me know if you are a pro user; if not, you can get it from here

Regards

I have thoroughly investigated the issue and identified a specific error related to the problem.
Always try to keep the plugin up-to-date.
Clear any caching mechanisms, both on the server and your browser. Sometimes, cached resources may cause such issues.

Regards

Hello, Mycol Gianfrancesco

Hope you are doing well and thanks for contacting us.

Kindly share related page url in a private reply to check the issue.

Regards

Hello, Ifenney

Hope you are doing well and sorry for the inconvenience.

Kindly share temporary wp-admin access and related page url in a private reply to check the issue.

Regards

Hello, Elio Franco

I hope you are doing well, and thanks for contacting us.

You may explore the Tree View feature through the WPDM Extended Short-Codes add-on. If this does not align with your specific requirements, an alternative option is the WPDM Directory Add-on

Regards

Yes, you can have multiple DropZones on a WordPress site. Each DropZone can be associated with a specific page or section of your site.
Regards

You can also try this shortcode

Try switching to a default theme (eg: Twenty-Twenty One). Sometimes, themes may conflict with certain plugins or page builder elements, causing this type issues.

Have you attempted to check each item individually?

You can also enable/disable these options for adjusting your issue.

Check these options from Downloads > Settings > User Interface and let me know if the problem persists.

Hello, Kevin

I hope you are doing well and sorry for the inconvenience.

Kindly share related url and wp-login details in a private reply to check the issue.

Regards

Hello, C A

I hope you are doing well and thanks for contacting us.
Here is the answer of your queries,
– Yes
– Only who have access of Front-end Administrator role can access uploaded files
– Can you explain it more?

For more information kindly pay a visit here

Regards

Yes, contact your hosting company. There might be a configuration or permission problem affecting the interaction between your WordPress site and Google Drive.

Thanks

Hello, Adrian Powell

I hope you are doing well and thanks for contacting us.

If you want to disable the cookie set by WPDM, add this code define('WPDM_ACCEPT_COOKIE', false); to the wp-config.php file.

Regards