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Error transaction on my account

Viewing 7 posts - 1 through 7 (of 7 total)
Mar 8, 2024 at 9:21 pm #193797

Alice Giacomini
Participant

Hi,
I found your transaction on my card.

I no longer have an active license
because I no longer manage the site that installed your module…

I await your verification and refound

Best regards

Alice

Mar 10, 2024 at 3:28 am #193809

Tahasin
Moderator

Hello, Alice Giacomini

I hope this message finds you well and sorry for the inconvenience.

Kindly mail your order ID along with a description of the issue to support@wpdownloadmanager.com or you can send an order note from this page page by following this

Regards

Mar 14, 2024 at 8:31 pm #193962

Alice Giacomini
Participant

Hi, I sent an email to support@wpdownloadmanager.com and I add order note… but no one has answered to me yet.
Alice

Mar 17, 2024 at 4:54 am #193991

Tahasin
Moderator

I sincerely apologize for any inconvenience this may have caused you. Would you mind taking a moment to review the email and confirm whether the issue has been resolved on your end, or if you have received any response?

Mar 19, 2024 at 9:59 pm #194054

Alice Giacomini
Participant

No, I don’t have rreceived any repsonse!
Please, I need refound me.
Thanks
Alice

Mar 20, 2024 at 4:45 am #194058

Tahasin
Moderator

Spare us some time, we are checking what went wrong.
Thanks for your patience.

Mar 20, 2024 at 4:55 am #194060

Tahasin
Moderator

Could you please send an order note from this page by following this

Viewing 7 posts - 1 through 7 (of 7 total)

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