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Multiple lines added in the Media Library when uploading an image

Viewing 8 posts - 1 through 8 (of 8 total)
Mar 11, 2024 at 3:43 pm #193837

Ann Lickander
Participant

Hi!

We’ve noticed that when we upload files, there are a lot of lines under the image details.

To replicate:
– Edit a post and add a thumbnail
– Upload a new image
– Under the image’s details there’s a button “Protect this file”
– Right under that button there are a lot of lines

This only happens if we upload a new file as a thumbnail. If we choose an already uploaded file, it looks fine.

We can see that a br and hr are added multiple times. We did make a search for that in the plugin and found they lines are added in the file /src/MediaLibrary/MediaAccessControl.php, even though it shouldn’t be that many.

Mar 12, 2024 at 4:45 am #193848

Tahasin
Moderator

Hello, Ann

I hope this message finds you well and sorry for the inconvenience.

Could you please share related URL regarding this issue along with WP-login credential in a private reply to check the issue thoroughly.

Regards

Mar 19, 2024 at 4:19 pm #194049

Ann Lickander
Participant
This reply has been marked as private.
Mar 20, 2024 at 4:41 am #194057

Tahasin
Moderator

Are you referring to this issue, check the screenshot
If not, could you please share a screencast using loom or screenshot using LightShot, it will help us to understand the issue properly.

Kindly check and let me know.

Regards

Mar 20, 2024 at 3:11 pm #194076

Ann Lickander
Participant

Hi!

Well, kind of. Not the single line that you have in the screenshot. But multiple ones. Like this:

Video: https://www.dropbox.com/scl/fi/jywmo19vxvymfa5oap15r/download_manager.mp4?rlkey=90mnggmtl3j0vvnh1q620vo2e&dl=0

Image: https://www.dropbox.com/scl/fi/vl7po7ea2xdu2aoxiskwe/download_manager.png?rlkey=dwpg9nnwua62onrgrzdn413tz&dl=0

Mar 21, 2024 at 5:07 am #194081

Tahasin
Moderator

It’s working fine from my end, here you can see the screencast

Clear your browser cache. Sometimes, outdated cache files can cause this kind of issues.

Kindly check and let me know.

Regards

Mar 21, 2024 at 10:16 am #194091

Ann Lickander
Participant

Hi!

Sorry for being unclear. When I said to edit a post, I meant the post type ‘post’. But yes, it looks fine if I upload a file to the download post type.

But if I add a thumbnail to a post, or page, then the problem occur as shown in my video and image.

Mar 24, 2024 at 7:41 am #194208

Tahasin
Moderator

The issue has been fixed and an update is coming soon.
Thanks for your patience.

Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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