Tahasin

Forum Replies Created

Viewing 25 posts - 3,201 through 3,225 (of 3,422 total)
Apr 3, 2024 at 7:10 am
#194498
Moderator
Tahasin
Staff OP

Glad to know that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Thank you

Apr 3, 2024 at 6:50 am
#194496
Moderator
Tahasin
Staff OP

Glad to hear that your problem has been resolved

Apr 3, 2024 at 6:48 am
#194495
Moderator
Tahasin
Staff OP

Kindly follow this steps mentioned in this page

Regards

Apr 3, 2024 at 6:46 am
#194494
Moderator
Tahasin
Staff OP

Hello, Ricardo

I hope this message finds you well and thanks for contacting us.

Kindly check Download Manager REST API add-on. This REST API allows a HTTP client to create, read, update, and delete WordPress Download Manager data using requests in JSON format

Here is the documentation of Download Manager REST API, https://imsas.github.io/wpdm-rest-api-docs/#get-all-packages , https://imsas.github.io/wpdm-rest-api-docs/#packages

Regards

Apr 3, 2024 at 6:36 am
#194492
Moderator
Tahasin
Staff OP

Here is the column names, kindly check

column names: form_lock,form_id,form_lock_email_downlad_link

value of form id: formpluginname|formid
liveforms|123
gravityforms|123
contactform7|123
wpforms|123
everest_form|123

Apr 3, 2024 at 5:21 am
#194488
Moderator
Tahasin
Staff OP

Hello, Kees Krul

I hope you are doing well and thanks for contacting us.

For getting an additional field in email lock you can use Advance Custom Fields add-on.you can use this add-on to extend the email lock feature, when need to capture additional data from site visitors.

Regards

Apr 3, 2024 at 4:47 am
#194487
Moderator
Tahasin
Staff OP

Hello, Dubliner

I hope you are doing well and sorry for the inconvenience.

– Could you please share wp-login credential to check the email lock enable/disable issue ?

– Unfortunately, we do not currently offer the option to disable the download button after a file has been downloaded. However, if you require this specific customization, we encourage you to consider our Customization Service from here

Regards

Apr 3, 2024 at 4:35 am
#194485
Moderator
Tahasin
Staff OP

Hello, Naweed

I hope this message finds you well and sorry for the inconvenience.

Could you please share wp-login credential in a private reply to check the issue ?

Regards

Apr 2, 2024 at 8:27 am
#194467
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 2, 2024 at 5:59 am
#194461
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Apr 2, 2024 at 5:51 am
#194460
Moderator
Tahasin
Staff OP

WPDM pro dose not include any message option, you have to get the WordPress Private Message add-on for messages.

Wordpress Private Message add-on allows site members to send private messages (PM) to each other or site admin. Users will have their own inbox and sent box.

Regards

Apr 2, 2024 at 4:52 am
#194455
Moderator
Tahasin
Staff OP

Please choose a login page by navigating to Downloads > Settings > Frontend Access, here is the screenshot1, screenshot2.
Currently, the default login page is not selected, which is causing an error to appear. Once you select a login page, users will be redirected to it when they click on the Logout button.

Regards

Apr 2, 2024 at 4:34 am
#194453
Moderator
Tahasin
Staff OP

Hello, jonoread

I hope this message finds you well and sorry for the inconvenience.

Kindly share your wp-login credential in a private reply to check the issue thoroughly.

Regards

Apr 1, 2024 at 6:49 am
#194442
Moderator
Tahasin
Staff OP

Kindly spare us some time, you will be updated shortly.

Regards

Apr 1, 2024 at 6:17 am
#194440
Moderator
Tahasin
Staff OP

Have you tried deactivating the plugins to see if there might be any potential clashes between them?

Apr 1, 2024 at 5:53 am
#194436
Moderator
Tahasin
Staff OP

It’s working fine from our side.

Kindly follow this steps, deactivate all plugins temporarily except WPDM and see if that solves the problem.
Then, activate the plugins one by one to see which plugin is causing the problem.

If the problem still persists, kindly share the login credentials in a private reply.

Regards

Apr 1, 2024 at 5:44 am
#194433
Moderator
Tahasin
Staff OP

Hello, panos akris

I hope this message finds you well and sorry for the inconvenience.

Are you using this shortcode [wpdm_logout_url r="redirect-url"] for logout?

If possible, could you provide your WP-login credential in a private reply to check the issue.

Regards

Apr 1, 2024 at 5:13 am
#194427
Moderator
Tahasin
Staff OP

Hello, Bianca

I hope this message finds you in good health and thanks for contacting us.

For now, you can’t use password protection for an individual file.
– First of all, you have to enable password protection for the whole package.
– Then, you can use a different password for that particular file you want to protect.

Password for the whole package, screenshot
Password for the package you want to protect, screenshot

Thank you for your understanding.

Regards

Apr 1, 2024 at 4:46 am
#194425
Moderator
Tahasin
Staff OP

Here is the pricing plans of Download Manager. For Refund Policy, check our Terms & Conditions page from here.

Kindly check and let me know if you require any further assistance.

Regards

Mar 31, 2024 at 4:37 am
#194421
Moderator
Tahasin
Staff OP

New information has come to light that, this feature will be available in the next update

Thank you

Mar 29, 2024 at 6:37 am
#194391
Moderator
Tahasin
Staff OP

Hello Lorangeo,

Thanks for writing to us.

If I receive any information regarding updates to this feature in the future, I will promptly inform you

Regards

Mar 29, 2024 at 5:59 am
#194388
Moderator
Tahasin
Staff OP

Hello, Lorangeo

I hope this message finds you well, and thanks for writing to us.

For now, you can check the upload history via dropzone from User Dashboard; here is the screenshot

Regards

Mar 29, 2024 at 5:46 am
#194386
Moderator
Tahasin
Staff OP

Hello, Friul

Could you please open a separate ticket? It will help us to assist you properly.

Regards

Mar 28, 2024 at 5:00 am
#194353
Moderator
Tahasin
Staff OP

Hello, Mahdi

I hope this message finds you well and thanks for contacting us.

Yes, you are right. To obtain those template you have to import them from here Downloads > Templates , here is the screenshot

Regards

Mar 27, 2024 at 9:11 am
#194332
Moderator
Tahasin
Staff OP

Hello, Muriel

I hope this message finds you well and thanks for contacting us.

Could you please share related link to this issue along with WP-login credential in a private reply.

Regards

Viewing 25 posts - 3,201 through 3,225 (of 3,422 total)