Tahasin

We have identified the issue, and it will be resolved in the next update. Although I can’t provide an exact timeline for this update, please rest assured that it is being addressed.

Wishing you a wonderful and relaxing summer holiday!

Regards

We are checking the issue. You will be updated shortly.

Thanks for your patience.

Hello, Jeremiah

I hope you are doing well and thanks for reaching out.

At the moment, this feature isn’t available, but we will try our berst to include it in a future update.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Could you kindly share the exact process you used to upload files via URL? Also, share related URL in a private reply.

Regards

Glad to hear that your problem has been solved.

Hello,

We have thoroughly tested the issue in our environment, and everything is functioning as expected. It appears that the issue might be related to the server. In this case, you might consider linking the media URL to a downloadable file or using cloud storage to host the file.

Regards

Unfortunately, I can’t provide an exact time, but hopefully, it will be fixed in the next update.

Regards

Please share the wp-login credentials in a private reply to check the issue thoroughly.

Then, I would suggest enabling the captcha lock. It’s quite difficult for bots to bypass it.

You will be updated here.
Thanks for your patience.

Hello, Jarek

I hope you are doing well and thanks for reaching out.

Kindly use this settings Mask Download Link. By doing this, bots will not be able the find any public download link easily.

Regards

Kindly share the package download link

We have identified the problem, working to solve it. You will be updated shortly.
Thanks for your patience.

Could you please provide the names of the packages for which the prefixes have been added? Yes, kindly share the exported file.

To check the issue, please share the wp-login credentials of the site which you are trying to migrate.

Unfortunately, there is no cancel button/option in the audioPlayer. If you want it right now, you can avail our customization service from here or you have to wait for an update.

Regards

Hello,

I hope you are doing well and thanks for reaching out.

Have you had a chance to export the file? If so, please let me know if the exported package or files are functioning correctly.

Regards

It would be helpful if you could share a screenshot of the list you’re referring to. I need to confirm which files and packages you’re talking about.

Normally, Files have a name and an extension (like .txt, .jpg, .exe, etc.) that often indicates their type. A package typically refers to a collection of files and possibly other packages that are bundled together.

Regards

Hello, Davo

I hope you are doing well and thanks for reaching out.

Please make sure that you are uploading from SELECT FILE. If the problem still persists, then share wp-login credentials in a private reply to check the issue thoroughly.

Regards

Hello, Stein

I hope this message finds you well and thanks for reaching out.

Please share related URL to this issue in a private reply.

Regareds

Hello, Matteo

Thanks for reaching out.

For disabling the auto renew, kindly send an order note describing your issue, from this page by following this

Regards

Hello,

Could you please check if it’s working on your end? I’m not seeing the “Access Denied” button in any of the browsers (Chrome, Safari, Firefox). Kindly share wp-login credential in a private reply to check the issue.

Regards