Tahasin

Forum Replies Created

Viewing 25 posts - 3,251 through 3,275 (of 3,721 total)
Jun 19, 2024 at 3:21 pm
#196506
Moderator
Tahasin
Staff OP

We are reviewing the issue and will provide you with an update shortly.
Thanks for your patience.

Jun 19, 2024 at 12:08 pm
#196501
Moderator
Tahasin
Staff OP

From here you can select link templates.

Jun 19, 2024 at 12:01 pm
#196500
Moderator
Tahasin
Staff OP

You can check link template files form here: wp-content\plugins\download-manager\src\Package\views\link-templates.

Regards

Jun 19, 2024 at 4:09 am
#196492
Moderator
Tahasin
Staff OP

Hello, Web Guy

I hope you are doing well and sorry for the inconvenience.
Could you please share the related URL and wp-login credentials in a private reply to check the issue?

Regards

Jun 18, 2024 at 1:57 pm
#196487
Moderator
Tahasin
Staff OP

I requested the login credentials to thoroughly check the issue. This helps us identify the problem quickly and accurately. Without this information, it becomes quite challenging for us to pinpoint the issue. I hope you understand.

Jun 18, 2024 at 1:53 pm
#196486
Moderator
Tahasin
Staff OP

Hello, @Stefanie

I hope this message finds you well and sorry for the inconvenience.

Could you please share wp-login credentials in a private reply to check the issue thoroughly?

Regards

Jun 18, 2024 at 1:50 pm
#196485
Moderator
Tahasin
Staff OP

Welcome

Jun 17, 2024 at 4:02 pm
#196462
Moderator
Tahasin
Staff OP

Please share the admin login credentials in a private reply. Your previous message has been deleted.
Kindly check

Jun 16, 2024 at 3:47 pm
#196442
Moderator
Tahasin
Staff OP

Hello, German Zhyvotnikov

I hope you are doing well and thanks for contacting us.

Could you please share wp-login credentials in a private reply to check the issue thoroughly?

Regards

Jun 16, 2024 at 3:44 pm
#196441
Moderator
Tahasin
Staff OP

We are checking the issue, you will be updated shortly.

Thanks for your patience.

Jun 16, 2024 at 3:43 pm
#196440
Moderator
Tahasin
Staff OP

Welcome

Jun 16, 2024 at 3:42 pm
#196439
Moderator
Tahasin
Staff OP

We are checking the issue, and you will be updated shortly.
Thanks for your patience.

Jun 15, 2024 at 11:55 am
#196432
Moderator
Tahasin
Staff OP

Hello, zweigelb

I hope you are doing well, and thanks for bringing the version number oversight in our plugin to our attention.
We’ve now updated the version number, and your feedback has been invaluable in this process.

Regards

Jun 14, 2024 at 2:38 pm
#196417
Moderator
Tahasin
Staff OP

Could you please confirm if you’ve updated the plugin? If not, we kindly suggest doing so at your earliest convenience. The latest version ensures that everything is functioning as intended.
Older plugin versions may become incompatible with the latest WordPress core or other plugins and themes. This can lead to errors, malfunctioning features, or even site crashes.

Regards

Jun 14, 2024 at 2:03 pm
#196415
Moderator
Tahasin
Staff OP

Hello, Francesco

I hope you are doing well and thanks for writing to us.

– You can achieve the pdf preview feature by using this add-on: https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
WordPress PDF viewer plugin helps your site visitors preview a PDF document before they download it.

-To preview the video, begin by uploading it to YouTube. Then, attach the YouTube video URL to the WPDM package. Finally, use the [youtube_player] tag in the page template to play the video

Regards

Jun 14, 2024 at 1:56 pm
#196414
Moderator
Tahasin
Staff OP

The Package List add-on has been recently updated, with the latest version available as of June 2nd.

Jun 14, 2024 at 9:01 am
#196409
Moderator
Tahasin
Staff OP

I am glad to hear that, the issue has been fixed.

Jun 14, 2024 at 4:13 am
#196401
Moderator
Tahasin
Staff OP

Hello, Henry

I hope you are doing well and thanks for contacting us.

Please send an order note describing your issue from this page by following this

Regards

Jun 13, 2024 at 11:05 am
#196382
Moderator
Tahasin
Staff OP

Hello, jose

I hope you are are doing well and thanks for writing to us.

Normally, the download button automatically disappears once the download limit is exceeded and displays a message like this. Could you please share related URL and wp-login credentials in a private reply to check the issue?

Regards

Jun 13, 2024 at 4:26 am
#196372
Moderator
Tahasin
Staff OP

Hello, Harald

I hope this message finds you well and thanks for contacting us.

Kindly use the Loco Translate plugin to translate the English word into German.

Regards

Jun 12, 2024 at 8:39 am
#196349
Moderator
Tahasin
Staff OP

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Jun 12, 2024 at 6:16 am
#196347
Moderator
Tahasin
Staff OP
This reply has been marked as private.
Jun 12, 2024 at 4:33 am
#196345
Moderator
Tahasin
Staff OP

Hello, Stefanie

Could you please open a new ticket detailing the issue you’re experiencing? This will allow us to promptly address the problem and offer you the assistance you need.

Thank you!

Jun 12, 2024 at 4:28 am
#196343
Moderator
Tahasin
Staff OP

Kindly click on the Invoice button top right corner, here is a screenshot
Kindly check.

Jun 12, 2024 at 4:24 am
#196342
Moderator
Tahasin
Staff OP

Hello, Tracey

I hope you are doing well and sorry for the inconvenience.

We are checking the issue and you will updated shortly.

Regards

Viewing 25 posts - 3,251 through 3,275 (of 3,721 total)