Tahasin

Okay, it’s working fine on Firefox and Safari. The message only appears in Chrome. We are investigating why the HTML is appearing as flat text instead of rendering correctly. We will update you shortly.

Regards

Hello, substance151

I hope you are doing well and thanks for reaching out.

Is the issue occurring in a specific browser or in all browsers? Please share the relevant URL in a private message.
Thank you for pointing out the typo; we had already identified it.

Regards

Kindly share wp-admin credentials in a private reply to check the issue.

If you have any further questions, please feel free to ask. We will do our best to include the feature to store the content in the next update.

And if you find our assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

Hello,

I hope you are doing well and thanks for reaching out.

Kindly share wp-admin credentials and related URL in a private reply to check the issue.

Regards

I have updated a package for testing purposes. You should receive an update email shortly. Kindly share a screenshot of the email here.

Welcome and have a good day.

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you 🤗

template="osnovni" cols="title, missed a space between template and cols.

Please try clearing the cache and let me know if the problem persists

Working fine now, kindly check and let me know.

Hello, Silvija

I hope you are doing well and thanks for contacting us.

Kindly share wp-login credentials and related URL in a private reply to check the issue.

Regards

Hello, Simo

I hope you are doing well.

Are you using the following template variables inside the Notify Subscribers email body: {{user_first_name}}, {{user_last_name}}, {{package_name}}, and {{package_url}}? Please let me know.

Glad to hear that 🤗

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.

Thank you

The logic is set up so that if a limit is set to 0, it allows the user to download the file unlimited times. Please use -1 to restrict any role from downloading the file.

Kindly check and let me know.

I have set up a download limit of 2 for the administrator role, and it is working fine. Could you please let me know which role it is not working for?

Hello, Simon

I hope you are doing well and thanks for reaching out.

Kindly share wp-login credentials in a private reply to check the issue thoroughly.

Regards

We sincerely apologize for any inconvenience this may have caused. 😔

We’re pleased to inform you that the customization of the audio player has been completed and will be included in the upcoming update.

Thank you so much for your patience and understanding.

Hello

I hope you are doing well and thanks for reaching out.

Kindly make sure that, you have followed these steps,

1. From Downloads > Settings > Premium Package > Taxes, set the tax rate for the countries you want to apply tax. screenshot
2. From Downloads > Settings > Premium Package > Basic > Allowed Countries, select the countries where you have applied the taxes. screenshot screenshot
3. The tax will automatically be added to the cart When the user selects their country from the Billing Address. screenshot

Regards

Hello, Liyu

I hope you are doing well and thanks for reaching out.

Kindly use * as the Allowed File type to upload to the section from hereDownloads > Settings > General > Upload Settings. Here is the screenshot

Kindly check and let me know if the problem persists.

Regards