Forum Replies Created
Hello ,
Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hope you are well.
One drive add-on is getting re-coded.
So, it needs additional time.
Please cooperate and spare us some additional time.
Thanks
Hello,
I have found that you are using outdated version of wpdm. current version is 6.1.1
Also please update
Also I think you need to update php limit of your website. as I was unable to update the extended short code addon.
How to Increase the Maximum File Upload Size in WordPress Download Manager
After doing these, If still the problem persists, please let me know.
Thanks
Hello ,
Sorry to hear about the issue.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello,
WPDM can do that, but it mainly will depend on theme. Mainly 1000s of people who are selling digital products or distributing downloadable using the demo design. Our theme
https://wpattire.com/
theme has many ready-to-use pages for that.
I have just found access has been revoked.
However, I was testing here with the blocks:
https://sdesworks.ppldemo4.com/test/
If you test there in similar way with the blocks, you will see what could be possible without your theme.
Thanks
Hello,
I tried installing attire block.
Unfortunately you can’t use it properly without the theme Attire.
However, you can use link template cards to make package blocks
https://www.wpdownloadmanager.com/doc/templates/link-template/
Also you are able to change the thumbnail. for that you have to use custom page template for packages
http://www.wpdownloadmanager.com/doc/admin-panel/templates/page-templates/
You can use template tags in page template and link template to change it appearance.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
Thanks
Hello,
You can check our this addon:
Hello,
In this case I will suggest you to just try with the free addons and follow the screencast.
It will make much similar.
Thanks
Hello,
I have found that you have already running website. So I didn’t change anything there.
However, You don’t need to buy anything since you already have WPDM Pro.
With the Attire Blocks add-on you can create the first-demo section.
And with the WPDM Gutenberg Blocks add-on and
Attire theme you can create Featured Items and New Items section easily.
Both the theme and add-on is free.
Here please follow this screencast and you should be able to make it similar to the demo.
Thanks.
Hello,
Hope you are well.
Please provide temporary admin access of your website in a private reply so that I can make the design there.
Thanks
OK please provide me temporary admin access of your website and ftp access.
So that I could do it.
Also please let me know the changes you want in shortcode and just let me know where did you applied changes to show 14 files. That could also create issue.
Thanks
Hello,
Glad to hear that the 14 files issue has been fixed.
Let me know please did you edit the filelist.php for that?
Also Adding asort($allfiles); in download-manager\src\Package\filelist.php
in near around line 345 will solve the sorting issue.
However, You can also change the download text from there. Also to change download buttons in shortcode, just provide me the page url with the shortcode you are using so that I could guide you to change those too.
Thanks
Hello,
Adding asort($allfiles); in download-manager\src\Package\filelist.php
in near around line 345 will solve the issue.
Thanks
Hello,
“Download” text can be changed by editing php file of wpdm theme.
However, to change download text in the file list,
https://ftsincome.co.uk/testin-dwn/
It needs to edit in src/package/filelist.php page.
However, to edit button on shortcodes, I need to edit in another php files.
Do you just need to change download text in the filelist only?
Also updating wpdm plugin or activated theme will remove the edits unless you use child theme.
Thanks
Hello,
I have checked it but didn’t find any issue in your website. Also tested wpdm and .htaccess and it is okay.
However, If you haven’t changed anything, probably this is a problem from the host. Send them a ticket or use live chat.
Thanks
Hello ,
Sorry to hear about the issue.
please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello @tragora,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Current version of wpdm pdf stamper is 2.0.6 If you can’t update it directry from WordPress dashboard, Please update from here.
If still the issue persists, please share the related page/file/package URL with us?
However, If possible please also share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it immediately.
Thank you
Hello,
Could you please share the admin access of your website in a private reply.
It helps us to quickly figure out the issue and resolve it.
Thank you
Hello,
template Issue has been. fixed. I think wpdm didn’t update properly. If you face any other issue in future, please delete or move the old version of wpdm
However,https://areariservata.tubosider.it/prodotti/condotte/download-specifiche-tecniche/ – you are using [wpdm_tree category=”condotte” template=’5da6c5e0d86cc’] but actually wpdm_tree is not supported by template. You can remove template parameter from this shortcode. It will work same.
Thanks
Hello Rick,
I am sorry I didnt find the pdf viewer addon on your site.
Also I am not sure what did you do with the custom service but it is a separate addon.
However, you can check the plugins and addons bought from here.
If wpdm pdf viewer is there, then just download and upload to your site plugins.
Thanks
Hello,
If you want to cancel your subscription, please mail your order IDs with the cancellation request to support@wpdownloadmanager.com .
Thanks